# AXIS Installation Tool — user reviews > 22 indexed App Store user reviews of AXIS Installation Tool by Axis Communications AB, rated 1.60/5 from 23 ratings. - Source: https://appshunter.io/ios/app/axis-installation-tool/id997373721/reviews - App overview in markdown: https://appshunter.io/ios/app/axis-installation-tool/id997373721.md - Rating breakdown: 5★ 1 · 4★ 1 · 3★ 3 · 2★ 1 · 1★ 17 ## Newest reviews (5 of 22) ### 1/5 — Doesn’t work anymore *2020-12-03* Used to work on my iPhone a few months ago. Not sure if it’s iOS or the latest update to the app, but it doesn’t work anymore. Says “not connected” even though I am connected to the T8415’s WiFi. Please fix!! ### 1/5 — Stopped working since update *2019-11-13, version 1.0.7* Not impressed with the maintenance of this app. Especially when you think you can rely on it. ### 1/5 — Used to work *2019-10-01* Ever since the iOS 12 update the app does not work right. It shows a camera connected to the Installation Tool but only a model and a gray box. Will not connect to the camera itself. Have uninstalled and reinstalled a couple times and tried with a dozen or so cameras but it still doesn’t work. Kind of makes the Installation Tool itself pretty much useless. ### 1/5 — 1.03 to 1.05 iPhone 7 STOPPED WORKING! *2019-08-29* Accidentally updated from 1.03 to 1.05 this morning and now it doesn’t work! Uuugh ### 1/5 — . *2018-12-30* You should be able to use this app when connected to the same network over existing WiFi without buying additional hardware ## Most critical reviews (10 lowest-rated) ### 1/5 — App not updated in 7 months *2024-06-06* Cannot even get into the app because it says I’m Not connected to its network whenever I am. Please fix this. ### 1/5 — ABSOLUTELY TERRIBLE APP *2024-04-24* You would think Axis would make an iOS app that works with their Installation Tool EVERY TIME. The android version seems to work flawlessly while the iOS version NEVER works on my iPhone 14 MAX PRO or my vendors iPhones. Paul @ Cal Poly Pomona ### 1/5 — Does not work at all. *2023-12-21* Will not connect to any a is camera. ### 1/5 — Borrow an Android if you need it to work *2023-12-20* Absolutely cannot get it to work on my iPhone. Use to maybe 5 years ago. Hasn’t worked since. Works fine on an Android so whenever I need to set the ip address on a new camera I have to borrow a coworker’s Android. You’d think it in their best interest to GET THIS FIXED. ### 1/5 — Won’t work with IPhone *2023-12-18* Works great with coworkers android phones, everyone that has iPhone have nothing but problem's and locks up or wont connect ### 1/5 — Doesn’t work *2023-04-27* Doesn’t work with my iPhone. I have to find someone with an Android to run the app whenever I need to set up a new camera. You’d think by now they would have figured this out. ### 1/5 — App will not Connect to Install Tool *2023-01-05* Like other reviews state on latest IOS version (for me 15.4.1) App doesn’t work at all, yet they still sell this unit and advertise this app in the box, and it seams like this has been an issue for years based on reviews and yet nothing has changed, DO NOT BUY THIS! ### 1/5 — Awful *2022-07-08* Anyone that gave this more than one star is lying, it doesn’t deserve any. It just doesnt work. Useless company. ### 1/5 — Time waster *2021-11-19* This should be an aide for camera programming and troubleshooting yet here I am wanting to throw this tool and app 4 stories to the ground. ### 1/5 — Does not work *2020-12-09* Does not work at all anymore. Either the app update was bad or no longer compatible with IOS. ## Most praised reviews (7 highest-rated) ### 5/5 — App graphic *2022-10-03, version 1.1.12* You updated the App but failed to update the icon artwork. ### 5/5 — Working fine *2019-09-05* App is working fine after the latest update. Thanks developers for listening to the request. ### 4/5 — Still no updated graphic *2024-05-19* With the release of Camera Station Pro, maybe now we might can get the icon updated. ### 4/5 — WIFI settings must be changed *2023-10-23, version 1.1.12* This app does not connect to the AXIS T8415 unless tracking limitations are turned off for its WIFI network. The tool does ease installation and works as expected but it would be nice if it could at least rotate the view without web browsing to the camera. ### 3/5 — Update the app *2018-04-08* I have been using the app for quiet time and i must say its very handy and useful. Recently i found out that the app doesn’t work well with the ios 11. Kindly update the app ### 3/5 — App needs an update *2017-08-31* App is very handy when only working with a few cameras at a time. But it becomes time consuming when going through dozens of cameras. Cameras load slow and the M3005 and M3045-v do not fully load onto the screen. You can only see that the model camera is there're and nothing else. I'm sure there are other models doing the same, but I have not run across them yet. This app is in need of a firmware update! ### 3/5 — Tool is good. How do you not have zoom in app? *2017-01-20* I would of given this 5 stars except for the lack of controlling zoom in/out for varifocal fixed cameras. You can do it on the camera webpage but not the app. Serious flaw. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*