# AxisCare Mobile — user reviews

> 323 indexed App Store user reviews of AxisCare Mobile by AxisCare, rated 4.80/5 from 28,163 ratings.

- Source: https://appshunter.io/ios/app/axiscare-mobile/id1081635097/reviews
- App overview in markdown: https://appshunter.io/ios/app/axiscare-mobile/id1081635097.md
- Rating breakdown: 5★ 24,678 · 4★ 2,230 · 3★ 673 · 2★ 176 · 1★ 406

## What do users think of AxisCare Mobile?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 👍 Convenient clock in/out
- 🚀 Efficient record keeping
- 👍 Helpful for caregivers
- 👍 Makes job easier

**Cons**

- 🐛 Frequent crashes/glitches
- 🐛 Unreliable GPS/location tracking
- 🐛 Slow performance
- 🐛 Sync issues between app and web
- 🐛 Notification issues

**Commonly reported bugs**

- App not working after iOS updates
- Inability to clock in/out remotely
- Disappearing notes/ADLs
- Constant 'offline' errors
- App freezing and crashing

**Most requested features**

- View schedule on monthly/weekly calendar
- Add client details/profile information
- Ability to contact office/admin through app
- Option to select availability for upcoming month
- Show total hours worked

## Newest reviews (19 of 323)

### 4/5 — clear guide to user

*2026-08-20, version 3.48.0*

More functions.

### 2/5 — Notes

*2026-08-05, version 3.47.0*

Not to fond of doing the notes now.

### 4/5 — Ease of use

*2026-07-27, version 3.47.0*

Easy to navigate

### 5/5 — Rating

*2026-07-23, version 3.47.0*

This site is so very helpful and easy to use.

### 5/5 — Love It

*2026-07-22, version 3.47.0*

Super easy to use and navigate

### 5/5 — Awesome

*2026-07-21, version 3.47.0*

Great app to use and very simple & to the point I love using AxisCare Mobile ! Awesome ! 🙂

### 5/5 — Cuidado a Personas de 3ra. Edad.

*2026-07-15, version 3.47.0*

Me han proporcionado una Gran Ayuda y muy Valiosa para Cuidar a mi Esposo en Casa, todo fue muy Rápido y con Eficiencia, 
Gracias a Todos los Servicios que Otorgan,  muchas Gracias a Todo el Personal que Trabajan 
ahí.

### 5/5 — Review

*2026-07-14, version 3.47.0*

Easy to use

### 5/5 — Rate

*2026-07-03, version 3.46.0*

I love it easy to Manu

### 5/5 — July 1st 2026

*2026-07-02, version 3.46.0*

AxisCare App very easy to use once you get the hang of it. Always learning as we use it more often. Thanks to everyone who had a hand in developing this App! Much appreciated! “With Kindness to All”

### 5/5 — Marcello

*2026-07-01, version 3.46.0*

Very helpful

### 5/5 — Review

*2026-06-29, version 3.46.0*

I like the app I love the fact that it reminds me of clock in and out times

### 5/5 — Good

*2026-06-29, version 3.46.0*

Lean on Dee are the best

### 5/5 — Highly recommended

*2026-06-25, version 3.46.0*

Very friendly, professional,  and helpful staff with the Crowley LHC office.

### 5/5 — Axis app

*2026-06-25, version 3.46.0*

Best clock in app ever you can even chat with your supervisor and pick up shifts off the app!

### 5/5 — Axis app

*2026-06-24, version 3.46.0*

Very organized

### 5/5 — Great app

*2026-06-18, version 3.46.0*

Easy to use and provides reminders and information. So handy to have all the information in one spot.

### 5/5 — Assisting hands Home care

*2026-06-17, version 3.46.0*

Es un lugar maravilloso donde el bienestar y la dignidad de los adultos mayores son una prioridad. El personal es amable, profesional y siempre está dispuesto a brindar atención con respeto, paciencia y cariño. Se crea un ambiente calido y familiar que hace que los residentes se sientan seguros, acompañados y valorados.
Me siento orgullosa de formar parte de un equipo comprometido con ofrecer la mejor calidad de vida posible a cada persona bajo nuestro cuidado.
Recomiendo este centro por su excelencia, dedicación y trato humano.

### 5/5 — Productive

*2026-06-15, version 3.46.0*

App has never given me a problem, easy to use, it’s clear, and effective.

## Most critical reviews (10 lowest-rated)

### 1/5 — Awful design. Outdated. Unstable

*2026-06-18, version 3.46.0*

This company need to hire a real UI/UX designer

### 1/5 — Unhappy

*2026-06-12, version 3.45.2*

I’m unable to download the app to my iPhone and I have to keep going into my Apple Store every time I need to clock in clock out write reviews or anything like that with this app.

### 1/5 — Difficult to get hours exactly right

*2026-05-31, version 3.45.2*

This app needs fixed! We caretakers are getting robbed of our pay because it doesn’t allow us to sign in for exact amounts of time. Example: if I have 12 minutes left on my schedule, I can’t get paid for that.

### 1/5 — Annoying

*2026-05-22, version 3.44.0*

Very annoying interface. You have to click through so many pages to get to the clock in. They should just make it the first page you get to. On the opening page there’s a training button which is easy to mistakenly click. Once you click that you have to complete the training course, there’s no way to get out of it!

### 1/5 — New update sucks

*2026-04-23, version 3.43.1*

After the last update, if idle for a little bit gets a circle and erases all notes since last save. They should make it automatically save notes.

### 1/5 — Clock in/out

*2026-04-18, version 3.43.1*

It’s very slowly until the clock in/out bottom appears, I update the app and it just got bad

### 1/5 — Constantly crashing

*2026-04-01, version 3.43.1*

Can’t even clock in without it crashing constantly! It has updated several times and it STILL has this issue PLEASE FIX IT!!!!

### 1/5 — Constantly crashing

*2026-03-20, version 3.43.1*

I cannot even add a visit to my calendar without it constantly crashing. It can take upwards of ten minutes just to put a visit into the calendar. It will not let me take notes either as it will crash and delete my note.

### 1/5 — App spys on you

*2026-03-13, version 3.43.1*

For this being my personal phone I pay for this app is very intrusive into my personal information. Looking for new job because of it.

### 1/5 — Slower and slower

*2026-03-01, version 3.42.0*

Takes longer time to load and open like an hour or two(2). 
Freezes and takes another 10mins to get it to work

## Most praised reviews (10 highest-rated)

### 5/5 — Review

*2026-08-24, version 3.49.0*

That’s good and easy application to use

### 5/5 — Axis

*2026-08-16, version 3.48.0*

Good

### 5/5 — Caregiver

*2026-08-15, version 3.48.0*

App works great ! I would recommend it

### 5/5 — ADLs

*2026-08-12, version 3.48.0*

Medication reminders are going well. Pt loves country music! Drinking coffee. We have great conversations in that short time visit.

### 5/5 — Review

*2026-08-10, version 3.48.0*

It’s always easy to navigate

### 5/5 — App

*2026-08-10, version 3.48.0*

The app is really easy to use and easy to understand

### 5/5 — Efficient

*2026-08-09, version 3.48.0*

Very good app for work.

### 5/5 — Good

*2026-08-07, version 3.48.0*

Nice and enjoyable

### 5/5 — Awesome

*2026-07-31, version 3.47.0*

Great and easy to use thanks AxisCare .

### 5/5 — Easy to use 😘❤️

*2026-07-23, version 3.47.0*

Axis is easy to use for anyone technical or not. Simple to navigate. Thank you.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
