# Axon Capture — user reviews > 46 indexed App Store user reviews of Axon Capture by Axon Enterprise, Inc., rated 3.10/5 from 61 ratings. - Source: https://appshunter.io/ios/app/axon-capture/id680982121/reviews - App overview in markdown: https://appshunter.io/ios/app/axon-capture/id680982121.md - Rating breakdown: 5★ 22 · 4★ 4 · 3★ 8 · 2★ 7 · 1★ 13 ## Newest reviews (18 of 46) ### 2/5 — It’s good, but *2026-08-16, version 5.18.1* I like the app, downside is that there is no visible info for the category section. I can plug all the other info in but can’t put anything for “categories”. All I see is just black no options visible. ### 3/5 — Glitchy *2026-01-21, version 5.17.2* Every time I try to send a community request the categories aren’t available. The only way to get them to appear is to delete the app and reinstall it. ### 2/5 — buggy *2025-11-20, version 5.17.2* Every time I try and use the community request feature the categories will not load. Each time I have to uninstall the app and redownload it to work properly ### 2/5 — Community request issue *2025-09-24, version 5.17.1* When attempting to submit a community request, the app repeatedly will not show any options under the category section, making it impossible to send. ### 2/5 — Unreliable *2025-04-02, version 5.16.0* Always shows access denied when I really need to use it. Sometimes it works but the majority of the time it Doesn’t. ### 3/5 — It's trash if you're just hobbyist film maker *2024-06-17* It forces you to download the video you filmed via wifi which is crazy and there is no delete button. I want to secure art, sure am not an officer. Idk... It looks like a great all in one app but it should have a hobbyist mode with horrodating and a delete button. ### 2/5 — Citizen Link *2023-10-30, version 5.12.0* Bring back the citizens link. It really helps officers in the field. We have to maximize our time between calls & reports. This particular feature helps expedite things while on scene of a call. That’s the only reason I deleted the app. ### 2/5 — Great tool in the field, could be streamlined *2023-01-22, version 5.9.0* This is a great way to upload photos when I have a small amount to add to a case. However, the recent update where ID and Category fields are required for each photo before being allowed to save it to the upload queue is a hassle. It was much easier in the past to quickly title each photo and move to the next, then batch edit the ID and Category for all in the upload queue, then uploading. Not allowing photos or other items to be uploaded until they have the required fields seems like a better option. Also, the return of auto-capitalization after hitting the spacebar each time would be appreciated. ### 2/5 — Needs 1 major improvement. *2023-01-15, version 5.9.0* Please please please update the app so you can select multiple photos at once to upload. Most people, including myself, prefer to use the built in phone camera app to take pictures. Sometimes there will be 100+ photos to upload to a case. Having to go back and select each one individually from the phones camera roll is a huge hassle and waste of time. Please add the feature to allow uploading multiple photos at once. ### 3/5 — Import Feature *2022-11-08, version 5.8.0* Unsure if it’s our departments licensing. There needs to be an import feature that can upload from the photo library. Most citizens can’t use the link sent and an import feature just makes sense. Hope this happens in the future ### 3/5 — Needs an update for IOS *2021-08-22, version 5.1.2* The app UI is simple to use. The biggest problem with the app is the fact you cannot choose multiple pictures from your library at once to upload to the app. The multi select works once you have the pictures in the app to add categories and case numbers. It becomes tiresome and time consuming when you add one picture from your library at a time. Please add the fix! ### 3/5 — Upload from camera roll *2020-04-07, version 5.0.2* The app has changed and won’t let me upload photos to axon capture from my pictures taken not using the axon app ### 4/5 — Login *2020-02-04, version 5.0.0* Please make citizen upload not require login every time. When I’m already signed in. ### 3/5 — Good but could easily be better *2019-05-21, version 4.1* I’m an investigator and this app has helped consolidate some tools that I previously carried. It works well and picks up great audio. Investigators at my agency are not assigned body cameras so when doing high risk things I run video and mount it to my vest. For typical voice recording and body camera stuff it works well. External controls would be a nice touch but I understand that is limited by the functionality of the phone. This app would be five stars but when using the front/face camera in landscape mode, the video is flipped upside down. Also, you cannot black out the screen without stopping the video. It will look like it’s still recording but in all my tests the video stops when the screen is blacked out. Being able to black out the screen would be extremely useful for conducting interviews, specifically in a car. ### 4/5 — Pictures *2017-12-13, version 3.6.0* Works well. The pictures are always coming over sideways tho after it uploads. Not sure what that is about. ### 3/5 — Change back *2017-10-21, version 3.4.0* You use to have the facility to upload a video that had already been taken this is no longer an option. Please change it back ### 2/5 — Mr *2015-10-19, version 2.2.6* How do I add a date and time stamp for video?this is essential and the reason I wanted the app ### 4/5 — Can not open app from outside wifi zone at office *2014-09-20, version 2.2.6* I can't open this app from outside the office wifi zone. I there a setting my administrator can change? Otherwise this will be a great app just needs to be a little more user friendly. Please help with this matter. ## Most critical reviews (10 lowest-rated) ### 1/5 — Errors *2025-07-23, version 5.17.1* The community request portion of the app has issues. The app would not complete community requests for several weeks before I finally deleted the app. I reinstalled the app, and the community requests worked for a couple of days. Then it was right back to the same issue I had before. ### 1/5 — Community request gone *2024-08-16, version 5.14.0* Why is the community request gone from my app? ### 1/5 — Good concept, poor execution *2023-09-12, version 5.12.0* Title says it all. Every update seems to make it worse. No authentication via biometrics is a huge drawback. Randomly does or doesn’t keep you logged in…now MFA makes the experience really poor (along with the browser login vs in app). Not something I would recommend anymore. ### 1/5 — Trash *2023-08-23, version 5.11.2* App is absolutely trash. If you get logged out it won’t let you reset the password (even though it’s correct) On some systems you can’t even type in your user name. Garbage ### 1/5 — Axon categories *2022-11-29, version 5.8.1* There is only a little bit of categories for me to choose me and my friends play cops and robbers and I want more categories to choose but it doesn’t work i’m not sure if it’s a real thing what police officer uses ### 1/5 — Make the basics work *2022-09-29, version 5.7.0* Does this company actually think officers do not wear gloves. You need to use your naked finger on the screen. EVERY-OTHER iPhone app you can use the volume keys to take a picture. Apple figured out that people wear gloves. As a cop searching something you better be wearing gloves just can’t use this app anymore e need to take you gloves on and off god forbid you taking a photo at a weird angle gotta hit the button on the screen. ### 1/5 — Axon capture *2021-11-02, version 5.1.2* No way to import multiple pictures from library? Seriously? It’s faster to email them to myself and import from a laptop. Not a time saver. More like a time waster. ### 1/5 — Label deletion *2021-06-03, version 5.1.2* When labeling and assigning a category, it’s deletes from the video. Even after pressing save. This needs to be fixed. ### 1/5 — Says IPad compatible, but isn't *2017-10-15, version 3.4.0* Won't let me log in on my iPad. I've been told it's only accessible via a smart phone. ### 1/5 — Taser Mobile *2014-06-20, version 2.2.6* After installing and getting the valid activation code I am also presented with the “Dept name error as other users are getting, There is no fix or help available even on the community. ## Most praised reviews (10 highest-rated) ### 5/5 — Very good *2024-11-10* I am a officer for the Canadian state patrol and got shot up last week. The shooters then tried to sue me but luckily I got the footage to prove it. ### 5/5 — Love It *2022-06-21, version 5.6.0* I absolutely love this app. I use it literally every day. However, unfortunately there’s a current bug with it that’s making it unusable right now. I can’t figure out how to contact the proper people at Axon to report it. Hopefully they’ll figure it out so I can get back to using it. ### 5/5 — Solid *2018-12-06, version 4.0.2* Easy to use and navigate. I enjoy all the features available, which definitely helps collect the evidence I need. Is there anyway you can create a shortcut or widget to just activate it instead of manually opening the app? An example would be like, press volume button and home button 2 times to activate the video function? That way, when my camera is mounted on my chest, it saves me the time of trying to unlock my phone and start the app. ### 5/5 — Big Cheese *2013-08-29, version 1.0.3* Great app ! ### 5/5 — Great field interview app *2013-08-29, version 1.0.3* I don't even take my camera or field interview cards on patrol anymore. Just snap a pic of the scene, individuals licenses, record the statement, hit upload and I'm done. Uploads could be faster but I think that's a function of our crummy cell service out here. ### 5/5 — This will revolutionize law enforcement! *2013-08-24, version 0.9.8* This is the future of policing tools ### 5/5 — Evidence made easy *2013-08-24, version 0.9.8* Simple and easy to use ### 5/5 — Awesome *2013-08-24, version 0.9.8* So easy to take videos/pictures of incidents and record witness testimony. I can share the evidence with my agency immediately. This app has saved me so much time! ### 5/5 — User *2013-08-24, version 0.9.8* This is the best app I have ever used. ### 5/5 — Evidence collection on the go! *2013-08-24, version 0.9.8* Pumped that I can capture and upload all these different kinds of evidence with my smart phone. Super easy to use. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*