# Axxess HomeCare

> Mobile app for home health staff to verify visits, manage schedules, and access client information. (iPhone/iPad app by Axxess Technology Solutions.)

- Source: https://appshunter.io/ios/app/axxess-homecare/id1210498152 (this page in markdown: same URL + `.md`)
- Developer: [Axxess Technology Solutions](https://appshunter.io/developer/726536700)
- Category: Medical, Business
- Price: Free
- Rating: 2.70/5 from 170 App Store ratings · 37 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.0 · 60 MB
- Languages: American English, European Spanish
- Released: 2017-03-08
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/axxess-homecare/id1210498152/reviews.md

## What is Axxess HomeCare?

The Axxess HomeCare mobile app makes care easier by empowering field staff to securely verify visits at the point of care, view scheduled tasks and get directions to client homes anytime, anywhere.
Key Features:
-  Secure HIPAA-Compliant Messaging
-  Easy Intuitive Scheduling
-  Electronic Visit Verification
-  View Client Profiles
-  Help/Support Tools

Axxess is the fastest growing home health and home care technology company, improving care for more than 2 million patients in North America and trusted by more than 7,000 organizations. Make care easier by managing intake, scheduling, human resources, notes and documentation, family contact, and billing with one simple solution, Axxess HomeCare. Visit axxess.com/homecare to learn more.

## Key features

- Secure HIPAA-Compliant Messaging
- Intuitive Scheduling
- Electronic Visit Verification
- View Client Profiles
- Help/Support Tools

## Recent user reviews (10 of 37)

All indexed reviews: https://appshunter.io/ios/app/axxess-homecare/id1210498152/reviews.md

### 1/5 — Unreliable and Disruptive for Home Care Staff

*2026-06-09*

This app has become extremely unreliable and has created significant problems for caregivers and nurses who depend on it to accurately clock in and out. Since Friday, it has been recording incorrect times without any warning or communication to users. This creates payroll concerns, delays documentation, and adds unnecessary stress to staff who are simply trying to do their jobs correctly.

What is most frustrating is the lack of effective support when issues occur. Users are told to call or submit tickets, but obtaining timely assistance is often difficult, especially during weekends when many of us are actively working shifts. When the system fails, it affects much more than timekeeping—it delays nursing notes, disrupts workflow, and creates uncertainty about whether work hours are being recorded properly.

For a healthcare-related application, reliability should be a basic expectation. Unfortunately, the recurring technical issues and lack of communication make this app difficult to trust. Significant improvements are needed in system stability, customer support, and transparency when outages or errors occur.

### 3/5 — Office  Manager

*2026-06-09*

Updates mess up everything it seems like. Other than that it’s good for what we need. Weather messes up the app. We get alot of calls that the employees apps freeze.

### 1/5 — Continuous glitch

*2026-06-08, version 4.5.0*

Can’t even login immediately I try logging in it glitches

### 1/5 — Etar crashes every day

*2026-05-23*

Will you ever fix it or is this the norm ? Maybe hire some folks that can fix the problem because  every shift ETAR crashes it’s the one consistent thing  axxess has and that’s ETAR is going to freeze and crash , every single time . Truly a  pathetic app.

### 1/5 — Can’t clock in

*2026-05-03, version 4.4.2*

This app continues to have clock in issues. Unable to verify where I’m located

### 1/5 — Consistently glitchy app

*2026-03-10*

This app has one thing that’s consistent: it is glitchy. My problem along with others that I have read here is that it is not allowing me to chart my tasks. The button for charting my tasks is greyed out. And, when I click on it, it states that I don’t have the permission to do so. I’ve tried uninstalling and reinstalling which my employer recommends but it still did not fix the problem. So, I’ve been charting my tasks online or using another phone or tablet. Please, fix these issues.

### 1/5 — Issues with completing my task

*2026-02-22*

I’ve been having issues when it comes to clocking in and out and now when I’m trying to complete my tasks

### 2/5 — Not great

*2025-11-23, version 4.1.2*

Constant glitches I’ve been using since 02/25

### 5/5 — Easy to use

*2025-09-19*

Great, easy to use. I can do all my documentation offline without synching.

### 1/5 — Don't work

*2025-07-12, version 4.0.1*

Doesn't work - keeps asking for login info & won't let me go any further - tried it on both Apple / android  same results

## Frequently asked questions about Axxess HomeCare

### What does the Axxess HomeCare app do?

The Axxess HomeCare mobile app is designed to make care easier for field staff. It allows them to securely verify visits at the point of care, view their scheduled tasks, and get directions to client homes, all from their mobile device.

### What are the key features of Axxess HomeCare?

Key features include secure HIPAA-compliant messaging for communication, easy and intuitive scheduling, electronic visit verification to confirm patient visits, the ability to view client profiles, and access to help and support tools.

### Is Axxess HomeCare free to use?

Based on the provided information, the app is listed as free. This typically means the mobile application itself does not have a direct cost to download or use for its core functionalities.

### What kind of organizations use Axxess HomeCare?

Axxess HomeCare is used by home health and home care organizations. It's part of a larger solution that helps manage intake, scheduling, human resources, notes, documentation, family contact, and billing for these types of services.

## Version history (last 5 releases)

### 4.7.0 — 2026-08-21

Schedule A Visit Feature is available to manage the visits
Bug Fixes

### 4.6.0 — 2026-07-10

Auto Save for Visit Documentation
Care Period Filter Added for Orders
Bug Fixes & Performance Improvements

### 4.5.1 — 2026-06-09

Bug fixes

### 4.5.0 — 2026-06-05

Network Time Protocol (NTP): Guaranteed precise, tamper-proof employee clock-in and clock-out times.
Schedule a Visit: Book, manage, and track client appointments directly inside the app.
Performance Boosts: Fixed known bugs and optimized core code for a faster, smoother experience.

### 4.4.3 — 2026-05-08

Improve Performance and Bug Fixes

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## More apps by Axxess Technology Solutions

- [Axxess Home Health](https://appshunter.io/ios/app/axxess-home-health/id726536697)
- [Axxess Care - Provider](https://appshunter.io/ios/app/axxess-care-provider/id1159378578)
- [Axxess Hospice](https://appshunter.io/ios/app/axxess-hospice/id1461145586)
- [Axxess Palliative Care](https://appshunter.io/ios/app/axxess-palliative-care/id1608031766)
- [AGILE 2026](https://appshunter.io/ios/app/agile-2026/id6468081289)

All apps by Axxess Technology Solutions: https://appshunter.io/developer/726536700

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*