# Aya Care — user reviews

> 7 indexed App Store user reviews of Aya Care by Aya Payments Inc., rated 5.00/5 from 4 ratings.

- Source: https://appshunter.io/ios/app/aya-care/id1478808275/reviews
- App overview in markdown: https://appshunter.io/ios/app/aya-care/id1478808275.md
- Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Most critical reviews (7 lowest-rated)

### 1/5 — No professionalism

*2025-05-16, version 2.6.1*

Terrible customer service, long wait times for reimbursement, does not return calls or communicate well

### 1/5 — Unable to Submit Claim

*2021-08-24, version 1.7.33*

This app is not functional right now. It’s impossible to submit a claim. Even when it was working, they make it far more difficult then other group benefit or HSA providers I’ve used.

### 1/5 — Fixed Nothing

*2021-02-04, version 1.6.9*

Horrible experience. App crashes non stop.Took me 20 minutes to submit a claim.

### 2/5 — Not functional

*2023-03-23, version 2.5.0*

Both the app and the website are not functioning. I  am currently trying to set up my profile which it asks me to do every time I login on the app. When I login on the website the screen goes blank??? 

Is your team working on this as I have 250 to spend w my work benefits

### 2/5 — No Financial Institution shown in Dropdown

*2021-01-18, version 1.6.4*

There is no option to select Financial institution to add my Bank Account. Please fix this issue

### 5/5 — International coverage

*2024-01-26, version 2.5.9*

Finally a health and wellness company that covers international expenses for whatever we as the user consider for our wellness ! Amazing

### 5/5 — Ease of use

*2023-09-08, version 2.5.4*

Fast claim processing

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-09.*