# Ayasan — user reviews

> 1 indexed App Store user reviews of Ayasan by Ayasan Service Co.,Ltd., rated 4.13/5 from 15 ratings.

- Source: https://appshunter.io/ios/app/ayasan/id1025748222/reviews
- App overview in markdown: https://appshunter.io/ios/app/ayasan/id1025748222.md
- Rating breakdown: 5★ 8 · 4★ 4 · 3★ 1 · 2★ 1 · 1★ 1

## Most critical reviews (1 lowest-rated)

### 2/5 — They charge to reschedule

*2024-10-04*

I was in the hospital for a couple days and canceled because I thought I could reschedule with no problems. 

When I tried to reschedule on Line, they sent me the following message:

“We would like to inform customers that our system is that if a customer makes a reservation and then cancels, they will not be able to use that reservation again. In addition, if a customer wants a new service, they must make a new booking.”

They basically want me to go to the app and pay again, even though I just wanted to reschedule. I ended up messaging their staff online for about 20 minutes and couldn’t resolve the issue. I am just giving up and going to use a different app instead.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*