# AYBL — user reviews > 64 indexed App Store user reviews of AYBL by RK BRANDS LTD, rated 4.90/5 from 2,535 ratings. - Source: https://appshunter.io/ios/app/aybl/id6450782939/reviews - App overview in markdown: https://appshunter.io/ios/app/aybl/id6450782939.md - Rating breakdown: 5★ 2,379 · 4★ 75 · 3★ 27 · 2★ 9 · 1★ 45 ## What do users think of AYBL? Overall sentiment: negative **Pros** - 💎 High-quality gym clothes - 👍 Easy to order - 🤩 Great app experience **Cons** - 🚫 Terrible customer service - 🕰️ Long shipping delays - 🤷‍♀️ Lost/missing items - 🔁 Refund/return issues - 🐛 Buggy app experience **Commonly reported bugs** - App login issues - Order tracking problems - Filters not working **Most requested features** - View model sizes on app - Improve stock availability ## Newest reviews (13 of 64) ### 3/5 — Viele Coding Fehler *2026-07-06* Die App hat viele Coding Fehler und ist verbuggt. Ist das behoben, gibt es wieder 5 Sterne. ### 3/5 — No reply to my emails *2026-04-03* I love their products but the customer service needs work. ### 1/5 — Half of my order came in *2025-12-17, version 20.0.85* I received had of my order but the other half I could never track of anything. I’ve tried to contact them several ways and no response. So bad ### 1/5 — Fraudulent Business *2025-12-16, version 20.0.84* Buyer beware!!! thousands of people are being scammed from this company. You will place an order. They will take your money and you will not receive your package and there is no customer service. ### 1/5 — Livraison *2025-12-08* Order the 30th november and no information no mails no update. I saw a lot of people on TikTok and Instagram that received their order vert late ! It is your responsability to ship your products on Time ! Never saw that before. It was for a gift ! ### 1/5 — Un mese per ricevere un ordine *2025-12-05, version 20.0.84* Un mese! ### 1/5 — Never received my order *2025-11-12* Ordered 5 days ago. My app says there is no order. But I was charged for product. There is no phone number. ### 4/5 — Model size *2025-10-26* Website is fine. But the app should be able to view the model size as well ### 1/5 — Lost my item in return process *2025-09-17, version 20.0.84* I returned some items of my order, their return team messed up and lost one of the items, I now have paid for something that I no longer poses and they refuse to accept their mistake, horrible, I feel I have gotten robbed!! ### 4/5 — Traduction mauvaise *2025-08-30* La traduction n’est pas présente sur tous les mots ### 1/5 — Abuser *2025-08-26* J’espère que vous n’êtes pas pressé de recevoir vos commandes, il est écrit 2-3 sur le site, tu paies les frais de livraison bien évidemment pour recevoir la commande 3 semaines après. Et le service à la clientèle, bah personne ne s’occupe de vous, et puis la qualité par pitié acheter un short 30€ pour avoir une qualité AliExpress faut pas abuser ### 1/5 — Commande toujours pas reçue… *2025-08-20* Commande passée le 8 août 2025 (80 €), expédiée seulement le 14 août. Nous sommes le 20 août et mon colis est toujours bloqué en Allemagne selon DHL. Aucune réponse du service client malgré mes mails. Service client inexistant, délais de livraison interminables et aucun suivi sérieux. Je ne recommande absolument pas cette marque qui se dit professionnelle mais qui laisse ses clients sans nouvelles. À fuir tant qu’ils n’assument pas leurs responsabilités. ### 3/5 — Needs more *2025-08-01* Nothing is in stock at all ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible app *2026-06-06* The app is terrible. Filters DO NOT work. No reason a company that has been around for so long to struggle with something like this. ### 1/5 — Not good *2026-04-01* I selected my items in the discount time and when I went to buy it the discount was of ### 1/5 — App sucks *2026-03-23, version 20.0.86* I couldn’t even check the sizing chart because it kept failing so all of my purchases were complete guesses ### 1/5 — Cant even open *2026-03-20, version 20.0.86* When I open the app, I see a man and a woman but nothing else for me to do… ### 1/5 — A lot of glitches *2026-01-30, version 20.0.85* The app is full of glitches, when you click on a collection it brings you to the wrong one, when you click on “size chart” gives you 404 error, i’m an app developer and i find it so annoying, so much better using the web site, please test your application before releasing it. ### 1/5 — Incorrect refund / poor quality *2026-01-28, version 20.0.85* Firstly quality has changed and is very poor, you have closed my previous conversation, hence why I have now had to open a case with PayPal. I do not understand when i get an email saying my full order has arrived (minus a £!0.80 t-shirt i kept) that you only refunded me £71.46 whereas I should have been refunded £127.08, which is £55.68 short! this has been ongoing since December now and I'm very unhappy, looking at recent reviews i'm not the only one, if I'm not refunded my remaining amount by next month then I will be passing this case onto my legal team, I will seek the full amount you owe me, my time taken dealing with this, stress, my full legal costs and compensation, thus I ask you to do the right thing and give me my money owed, I have full proof the order was sent, proof it was received and how many items, and then you refunding me the incorrect note, I give you just over 4 weeks until teh end of February to refund me what I'm owed or you will be owing a lot more when I take legal action, Regards, Mr. Richards ### 1/5 — Pessimo servizio clienti, non comprate! *2026-01-14, version 20.0.85* Ho ordinato durante il periodo del black friday, non ho avuto notizie per circa 1 mese e mezzo, e ho scoperto che è stata rimandato indietro senza nemmeno avermi mandato un e-mail! Ho cercato di contattare il servizio clienti più volte e la risposta che ho ricevuto è stata sempre la stessa: me lo rimandono o il rimborso. Ho chiesto il rimborso e fanno finta di nulla, ormai è sesta e-mail che mando e mi è ancora arrivato niente!!! ### 1/5 — Costumer service *2026-01-03, version 20.0.85* Terrible costumer service, a placed a Boxing Day order and only received one item. They emailed me saying that due to low stock my money was going to be refunded. However I immediately went to check on their web and they still had everything I order on stock except one thing. Which I emailed them telling them my concern that I would loose the discount and that I saw they still had everything on stock except with one thing and gave my other option. It’s been almost a month and they still haven’t emailed me back after that email, I have been sending several emails since then and no answer. It just seems really shady ### 1/5 — Horrible *2025-12-23* I will never order from Aybl again. I placed an order over a month ago and it says my order is still “processing”. The customer service is a joke and is absolutely no help at all, if you can even get a reply. There is absolutely no reason for such horrible service. I understand if it’s a busy time of year it might take longer to get orders out, but customer service should be exponentially better. I am very sad that this company is such a joke because they have nice clothes. Too bad I can’t even get my clothes I paid over $100 for. And I can’t even get my money back. ### 1/5 — Horrible customer service *2025-12-18* Guys im sorry to say this, but don’t buy stuff on aybl, i ordered some clothes a month ago and they still haven’t arrived and the customer service it’s the worst i ever seen, i even got an email saying i got a refund for some of the items when i didn’t want one and i didn’t even get the money back. Im not trying to be a hater just wanted to warn everyone ## Most praised reviews (10 highest-rated) ### 5/5 — 10/10 Recommend! *2026-07-28* My all time favorite gym wear! This brand never disappoints!! The empower shorts are my favorite & they give your glutes a good lift! 🥰🤩 ### 5/5 — Love *2026-07-20* Exceptional customer service! ### 5/5 — Great Golf clothing *2026-03-28, version 20.0.86* Fantastic quality professional service ### 5/5 — Great Workout Apparel *2026-01-30* User friendly site. Great selection. ### 5/5 — Best gym clothes *2025-11-29, version 20.0.84* As a woman that wears XL i love this brand my cousin has a code here and i use it to get a additional 10% off and i am in love just bought a set for my friend for Christmas i think she will love it as well ! ### 5/5 — AYBL *2025-10-14, version 20.0.84* Easy to order x ### 5/5 — Super Marke *2025-09-29* Top Mitarbeiter, top Qualität, alles top ### 5/5 — Tolles Shoppingerlebnis *2025-06-26* Sehr intuitive, einfache und cleane App - super 👍 ### 5/5 — AYBL *2025-02-14, version 20.0.78* Best gym clothes, very good quality, reliable company. ### 5/5 — High quality gym clothes *2024-11-25* I wore Lululemon before I discovered AYBL. I was impressed with my first purchase so I downloaded the app. The app is easy to use, gives users exclusive access to sales, and it’s compatible with my Apple wallet. The shipping could be faster. My last order took 15 days to arrive to North Carolina. It was a gift. Thankfully, I ordered it weeks in advance. Nonetheless, I’d give AYBL 5-stars because they’re clothes are great quality for an affordable price. I just ordered Christmas presents. If anything changes, I’ll update my review. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*