# Azadea \| High Street Fashion — user reviews > 90 indexed App Store user reviews of Azadea | High Street Fashion by Azadea, rated 4.60/5 from 141 ratings. - Source: https://appshunter.io/ios/app/azadea-high-street-fashion/id1540969222/reviews - App overview in markdown: https://appshunter.io/ios/app/azadea-high-street-fashion/id1540969222.md - Rating breakdown: 5★ 114 · 4★ 16 · 3★ 0 · 2★ 2 · 1★ 9 ## Newest reviews (10 of 90) ### 4/5 — Zoom in pictures *2024-11-06, version 3.0* I want to be able to zoom in the picture of the product ### 5/5 — Authentic products *2023-10-11, version 2.5.6* Deliveries are super quick and everything is great at azadea. Love the offers ### 1/5 — Very very very bad!! *2023-10-09, version 2.5.6* 1. The app mixes all stores together, so you can't search by store, waste of time. 2. On the offer buy 2 get 1, after the order is made and prior to delivery they notify that free item is out of stock while it was added to cart with no mention of out of stock. Then you text to find a replacement but you can't replace it. Only vain "apology" and excuses "Due to the load that we face on the website, items might show available but aren't physically in our warehouse." which why you need to make inventories and not overpromise your client! Or at least find a solution other than apoligizing in vain. I'm removing the app and if i need to shop at any one of their stores i'll do it physically and save myself the calls and trouble. ### 5/5 — Always good to shop at Azadea *2023-09-03, version 2.5.5* It is just always an awesome experience shopping at Azadea ### 5/5 — Good shopping experience *2023-08-17, version 2.5.4* great deals and offers ### 5/5 — Viviane Nasr *2023-08-15, version 2.5.4* I just love Azadea ! ### 3/5 — High shipping charge *2023-08-05, version 2.5.4* I like shopping from Azadea. However they used to offer free shipping on orders over a certain value, no more!! This is really upsetting, just because my items are on sale doesn’t mean I can’t have free shipping. Hope you go back to ur previous delivery policy. ### 4/5 — Overall it’s good *2023-08-05, version 2.5.4* Thank you ### 5/5 — Viviane Nasr *2023-07-30* I just love Azadea ! ### 4/5 — Product *2023-07-28, version 2.5.4* Good service and providing genuine product ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst support *2026-01-08, version 3.1.3* Never deal with them ### 1/5 — Extremely disappointing experience *2025-06-03, version 3.0.5* I had a very poor experience with this brand and would not recommend ordering from them. Firstly, my order arrived with one item missing. There was no prior communication about this—only after I reached out to customer service did they inform me that the item had become unavailable. This should have been communicated *before* the delivery, not discovered by me upon opening the package. To make things worse, one of the items that *was* included looked used—completely unacceptable for a supposedly new purchase. Customer service was disappointing and unhelpful. They didn’t offer any meaningful resolution or apology, and the overall attitude felt indifferent. Lastly, the delivery was delayed by a full day, despite my call with the delivery person the day before confirming the schedule. Overall, this experience showed a clear lack of professionalism and customer care. I won’t be ordering from them again. ### 1/5 — Bug now *2025-04-02, version 3.0.5* It is bug now idk I opening the app and just 1 min it pop out to close all the time please fix ### 1/5 — Zero Star *2024-11-10, version 3.0* They use misleading marketing and promotion campaigns !!! I ordered tights from Calzedonia brand, there was a clear offer, Buy 3 get 4. So automatically i placed an order of 3 tights and i expected to receive the fourth tight for free. But today i received only three! When i contacted their customer service team, they answered the stupidest answer ever! They said yes, Buy 3 get 4 , means ; you should buy 4 and the fourth will be calculated as a free one!!! And they refused to help in this misunderstandings that happened due to the offer not being clarified appropriately yo users!! Shame on you! I know how to let the related authorities in UAE deal with you! ### 1/5 — Dont download the app *2024-08-11, version 2.7.1* They’ll show a pop up banner online to download the app and get 20% off. After downloading youll realize its just a bait! You cant apply the discount on most of the products online as majority are all discounted, it can only be applied to regular priced items, etc etc. ### 1/5 — Fake advertisement *2024-07-21, version 2.7* They offer you 98% discounted items, then when add more items and order them, only the “normal” priced items are dispatched and the great deals are canceled. When contacted the reason would be a “systemic setback”! Very sleazy way to lure customers into buying from their website! ### 1/5 — Worst experience! *2024-06-07, version 2.6.10* Looks like they don’t have a team to run anything. In Dubai, you can’t give this subpar service. It is unreal, they will cancel your order saying the product is out of stock and they are not able yo update the website. Whereas, the product is still available on their website even after 15 days. Their processing of orders, payment & return is soo slow. Also no costumer care, there is only a chat option, no email nothing. It has been a disappointment. Don’t order from them, instead use other apps. ### 1/5 — Horrible experience *2024-05-09, version 2.6.9* I bought items on sale , after waiting for 1 weeks they just canceled the order claiming that it’s out of stock! When I checked I found all the items still available with higher prices ! And the customer service is very bad and not helpful at all. Will never buy from them again Didn’t even get my refund ### 1/5 — Absolutely Terrible *2023-12-17, version 2.6.4* Ordered two products and money was paid. Received a WhatsApp a few hours later telling me the order had been cancelled as items were out of stock and the refund would take 14 business days! Terrible service and the refund time is ridiculous. The company shouldn’t take a payment until their system can guarantee the products are in stock. ### 1/5 — Worst shopping app *2023-12-01, version 2.6.2* Items that are out of stock should not be available for purchase. It has happened to me a couple of times where i place an order then get informed almost a week later that the items are out of stock when i could have searched and purchased the items from somewhere else. When addressing the issue they claim that they have many orders and are under pressure but so do other online shopping platforms yet this issue has rarely happens anywhere else. I no longer trust azadea for online shopping as i will never know if i will receive my items, i can secure them from somewhere else with full confidence that i will receive them. If azadea doesn't update its platform and keep up with the development its going to lose many customers. ## Most praised reviews (10 highest-rated) ### 5/5 — ابوظبي *2023-12-17, version 2.6.4* كاتبين لي في الموقع الرسمي حمل التطيبيق وخذ 20‎%‎ خصم APPY ولي شي ### 5/5 — Excellent service *2023-12-13, version 2.6.4* I’ve been ordering number of orders that have arrived perfectly and high quality genuine stuff. Keep it up guys!!! Thumbs up 👍🏻 ### 5/5 — This time shopping is getting easier 😍 *2023-11-28* This time shopping is getting easier 😍😍 **Developer response:** We are more than happy to hear that! Thank you for the feedback!! ### 5/5 — Decathlon from azadea *2023-11-26, version 2.6.2* Good service and easy exchanges or returns directly at any decathlon stores I have replaced by base camp at store for the broken pipe and staff were very helpful and friendly ### 5/5 — Nice *2023-11-21, version 2.6.2* Nice ### 5/5 — Excellent service *2023-11-13, version 2.6.2* Very good quality price products ### 5/5 — Ksenia *2023-11-11, version 2.6.2* Great shopping experience. ### 5/5 — Easy App Experience *2023-11-10, version 2.6.2* Good app i would say. Easy to browse and checkout ### 5/5 — Satisfied *2023-11-10, version 2.6.2* Im very Happy ### 5/5 — Just ordered easily *2023-10-27, version 2.6.0* Let’s see once we get the product --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*