# AZDOME — user reviews > 242 indexed App Store user reviews of AZDOME by 东莞卡卡电子科技有限公司, rated 2.20/5 from 625 ratings. - Source: https://appshunter.io/ios/app/azdome/id1449342214/reviews - App overview in markdown: https://appshunter.io/ios/app/azdome/id1449342214.md - Rating breakdown: 5★ 134 · 4★ 38 · 3★ 27 · 2★ 58 · 1★ 368 ## What do users think of AZDOME? Overall sentiment: negative **Pros** - 🚀 Fast video download - 📽️ Good video quality - 🔒 Secure parking mode - 📊 Detailed driving data **Cons** - 🐛 Connectivity issues - ⏱️ Slow app performance - 🔍 Difficult to access footage - 📱 Requires phone connection - 🔌 Drains battery when parked **Commonly reported bugs** - App crashes after updates - Can't connect to camera - Videos not saving properly - Incorrect camera views **Most requested features** - Remote video access - Automatic video management - Improved app UI/UX - Compatibility with more devices ## Newest reviews (19 of 242) ### 4/5 — Pretty good *2026-03-25, version 3.8.1* Idk what everyone is yarping about. The app works fine. It’s a bit difficult to get set up but everything works perfect as long as you follow the instructions. ### 1/5 — Bas App *2026-01-31, version 3.7.0* Just installed the camera and first drive home and app already sucks!!!’ Cannot use the app outside the car. Cannot access videos outside the car. App Keeps reconnecting and then drops the connection with phone. videos take hella time to load. Could not see the videos when i got home cuz app sucks. Keeps failing to complete setup options!! Just worst investment!! ### 1/5 — Disconnected *2026-01-17, version 3.6.3* It disconnects you and you can’t connect it back because “password “ is incorrect.. weird as nothing was changed 🤷 ### 1/5 — Horrible! *2026-01-15, version 3.6.2* App needs a serious overhaul, UI is tricky and not easy to use. The cams are brilliant, the app is a serious let down. I almost wouldn’t use AZDOME cams again despite how nice they are for the price because of this useless app. Many times it’s cost me footage and it’s left me in tears. ### 2/5 — Cannot preview video and live preview dosent work *2026-01-14, version 3.6.2* Worked ok on my iPhone 11 now with iPhone 16 and updated app previewing videos and live preview does not work. All permissions and tweaks have been attempted on settings. ### 1/5 — Video playback on iPhone 17 *2026-01-08, version 3.6.2* Failed to playback videos on iPhone 17 ### 1/5 — No longer access live view *2026-01-03, version 3.6.0* The latest update crashed the app. It is no longer able to access live view ### 1/5 — After update SD card has no Data. *2026-01-02, version 3.6.0* Everything is connected but there’s no video saved. ### 1/5 — Broken on last update *2025-12-31, version 3.6.0* Can no longer access so card to download after last weeks update. Fix it!!! ### 2/5 — Must download video to phone to view video *2025-12-29, version 3.6.0* The original version that I installed was able to view videos on the phone without downloading them to the phone, after upgrading to the new version! I’m not able to view the videos on the app, I must download them to the phone to watch videos! Can you fix it to the original version that able to watch videos from the app without downloading! Thanks ### 2/5 — New update has playback issues *2025-12-27, version 3.6.0* So in the new update when I go to retrieve videos to save/download them they are missing as if the dash cam never recorded them. They show up when I manually pull them up on the dash cam itself but not on the app. Please fix this ASAP!!! ### 1/5 — Do not Automatically Connect M550 Wi Fi to the phone and Records Randomly & you miss needed video. *2025-12-16, version 3.5.0* Do not Automatically Connect M550 Wi Fi to the phone and Records Randomly & you miss the needed videos ### 1/5 — Not Worthy *2025-11-11, version 3.5.0* It’s a headache to see/download a video when needed I wouldn’t recommend it . They need to improve it ### 1/5 — I can't access *2025-11-10, version 3.5.0* absolutely terrible and this goes for many dash cam apps every time you get in it kicks you back out because of either CarPlay or the vehicle app such as my Chevrolet or Ford dash cam app developers need to find a way to access footage while still connected to the vehicle app ### 1/5 — Terrible App! *2025-10-25, version 3.4.0* Worked first couple of months the suddenly stopped. Uninstalled and reinstalled the app several times but it won’t accept any of the given Azdome wifi passwords. Bought it on Amazon, and over $100 lost because Amazon can’t help me, and the developer doesn’t respond. Now I have to throw it out & find another dashcam company. ### 1/5 — The worst ever *2025-10-19, version 3.4.0* Disconnected every 2 sec ### 1/5 — WiFi is not able to connected *2025-10-14, version 3.4.0* Camera can not connect to the app for iphone anytime. This issue is happened after iPhone OS updated. ### 1/5 — Slowest *2025-10-07, version 3.4.0* Extremely slow to do anything, connecting to wifi is the only fast thing and sometimes I have to try three times to be successful. When I try to see a video, takes forever to load, stops every 3 seconds and to download takes the whole day. If any camera has this app, AVOID!!!! ### 1/5 — ARAM *2025-09-23, version 3.4.0* Not working with new iPhone update ## Most critical reviews (10 lowest-rated) ### 1/5 — T *2026-07-31, version 4.1.0* Video is not playing … the only way to play is download… some recording were missing ### 1/5 — Downloading video is too slow *2026-07-31, version 4.1.0* It took me 7 attempts to download 1 video, still not succeeded. ### 1/5 — The worse dashcam *2026-06-20, version 4.0.1* Fake 4k ### 1/5 — Los vídeo *2026-04-13, version 3.8.1* Entra a la aplicación y los vídeo no puede verlo en la aplicación ### 1/5 — Don’t last long. *2026-04-13, version 3.8.1* Died after a year of installation. Very hard to connect to the app. ### 1/5 — No video stream at all in any mode? *2026-03-12, version 3.7.0* App doesn’t show anything other than a placemat image for video sample , and can’t give me any stream in the Album either !!! Why is this app not working. Model #M300S ### 1/5 — Hard To Use *2026-03-06, version 3.7.0* Functionally speaking, the app barely works. I have to turn my cellular service off for live view, and watching recordings is incredibly difficult as it buffers for every second. Not sure if this is a device or app issue. Nonetheless, disappointing. ### 1/5 — Can’t see video on app *2026-03-03, version 3.7.0* Still having same issue which already everyone mentioned in the reviews. Can see live preview on my app. Have to download videos first on my phone to watch the recording. Waste of money or fix this bug. ### 1/5 — Disconnected *2026-02-26, version 3.7.0* Keep getting disconnected from dashcam while driving ### 1/5 — Won’t connect to iPhone *2026-02-21, version 3.7.0* Following instructions the phone connects to the cam WiFi but won’t complete the next step. Support link is all in Mandarin, no English. ## Most praised reviews (10 highest-rated) ### 5/5 — AZDOME *2026-03-24, version 3.8.0* Para mí es la mejor ### 5/5 — Very affordable Dual Dashcam *2024-11-13, version 2.8.2* It works well in high quality video and does the job perfectly ### 5/5 — Parking Mode Pro *2024-02-05, version 2.5.9* "The 24-hour parking mode gives me peace of mind. It captured an incident of someone scraping my car when it was parked and unattended." ### 5/5 — Feature-Rich *2024-02-04* "This APP is incredibly feature-rich, covering all the dash cam functions I need. It's the best driving companion app I've used." ### 5/5 — Wi-Fi Wonders *2024-02-04, version 2.5.9* "The Wi-Fi feature is a game-changer—transferring files wirelessly is so convenient." ### 5/5 — Swift Support *2024-01-29, version 2.5.9* "Support was swift and solved my app issue over a quick chat." ### 5/5 — Loaded with Tech *2024-01-29, version 2.5.9* "The app's tech, like WDR and GPS, makes my driving data so much richer." ### 5/5 — True awesome *2024-01-29, version 2.5.9* Wi-Fi transfer speeds are fast, but the range could be better. ### 5/5 — Recommended good products for purchase *2024-01-26, version 2.5.9* The manual recording feature is great for capturing unexpected moments ### 5/5 — It's a nice platform *2024-01-17, version 2.5.8* The AZDOME App's video management capabilities enable users to organize and categorize their recordings efficiently, ensuring easy retrieval and hassle-free file management --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*