# Azeer — Azeer

> Azeer (iPhone/iPad app by Twerlo.)

- Source: https://appshunter.io/ios/app/azeer/id6766127200 (this page in markdown: same URL + `.md`)
- Developer: [Twerlo](https://appshunter.io/developer/1789099704)
- Category: Business, Productivity
- Price: Free
- Age rating: 17+
- Requires: iOS 15.1 · 53 MB
- Languages: American English
- Released: 2026-07-29
- Data updated: 2026-08-18
- User reviews in markdown: https://appshunter.io/ios/app/azeer/id6766127200/reviews.md

## What is Azeer?

Azeer brings every customer conversation into one mobile inbox so your team can reply faster, together.

Whether your customers reach you on WhatsApp, Instagram, Facebook Messenger, or Telegram, Azeer unifies every chat into a single, real-time inbox built for support agents, sales reps, and small business owners who can't be tied to a desk.


ONE UNIFIED INBOX
Pull every channel into a single feed. WhatsApp, Instagram DMs, Facebook Messenger, and Telegram all sit side by side, sorted by recency, so you never miss a message. A clean platform badge on each chat tells you at a glance where the conversation is happening.


REAL-TIME MESSAGING
Live conversations powered by a dedicated WebSocket layer — new messages, status changes, and assignments arrive instantly. Delivery and read receipts mirror the WhatsApp experience your customers expect. The 24-hour WhatsApp window is surfaced on every row so you know exactly when a free-form reply is allowed and when to fall back to a template.


RICH MESSAGING
- Send and receive text, voice notes, photos, videos, and documents
- Browse a media library to re-share previously sent files
- Approved templates and quick replies for fast, consistent responses
- Reply to specific messages with quoted threads
- Forwarded-message indicators on inbound chats


TEAM COLLABORATION
- Assign chats to teammates or whole teams in one tap
- Mention colleagues with @ in private notes — they get a push the moment they're tagged
- Filter the inbox to your assigned chats, unread, mentions, or unanswered conversations
- Pin priority chats to the top
- Tag contacts to keep your CRM organized
- View-As lets managers see the inbox from a teammate's perspective for coaching and triage


BUILT FOR PRODUCTIVITY
- Powerful search across messages, contacts, and conversations with deep-link to the exact match
- Swipe to mark read, pin, or close — no menus needed
- Push notifications with deep links straight to the right chat
- Optimized for one-handed use and fast triage on the go


LANGUAGES & ACCESSIBILITY
Full English and Arabic support with right-to-left layouts that flip instantly when you switch language — no app restart needed. Localized dates, times, and number formatting throughout. Designed to feel native in both directions.


PRIVACY & SECURITY
- Biometric sign-in (fingerprint / Face ID)
- Per-device session management
- Role-based permissions enforced end-to-end
- Encrypted in transit


WHO IT'S FOR
Customer support agents, sales teams, account managers, and business owners who need their customer conversations wherever they are. Built to pair with the Azeer web platform — sign in once and your inbox, contacts, and team are right there.


GET STARTED
Sign in with your existing Azeer account. Don't have one yet? Visit azeer.com to create your workspace.

We're just getting started — this is our first release. Tell us what you'd like to see next.


## Version history (last 5 releases)

### 1.3.2 — 2026-08-11

• Add a caption to photos and videos before sending them
• Edit a contact's name directly from the conversation's contact screen
• Press and hold contact details to copy them instantly
• Fixed an issue where the Chatbot inbox showed few or no conversations
• Fixed incorrect permissions for some user roles

### 1.3.1 — 2026-08-05

Signing in is quicker

Enter your email and password together on the first screen, then choose
the workspace you want to open. If you belong to only one workspace, we'll
take you straight to your inbox.

Access that matches your role
The app now follows the permissions your administrator has set. Tabs and
actions you don't have access to are hidden rather than failing when you
tap them, and restricted areas explain why. Permission changes apply right
away, without signing out.

Also in this release
• Clearer messages when an email or password isn't recognised
• Signing out now fully clears cached workspace data
• Stability and performance improvements

### 1.3.0 — 2026-07-25

Role-based permissions
Azeer now respects the permissions assigned to your role, so you only see the parts of the workspace you're meant to use.

- Tabs and screens you don't have access to are hidden, rather than failing when you open them.
- Chat actions, swipe actions, attachment options, bulk actions and search filters are shown only when your role allows them.
- When a page or action isn't available to you, a clear "Access Restricted" message explains why instead of leaving you guessing.
- Permission changes made by your admin apply instantly, so you don't need to sign out and back in to pick them up.

### 1.2.1 — 2026-07-17

- Fixed an issue where the app could get stuck on a loading screen after your session expired — you're now returned to the login screen smoothly.
- Interactive replies: when a customer taps a button or selects a list option, their choice now appears clearly in the chat.
- Replied-to interactive messages now show consistently in the quote.
- Stability improvements and minor fixes.

### 1.2.0 — 2026-05-15

We've made several improvements to enhance your experience:

- Enhanced Notifications — Stay on top of what matters with richer, more informative notifications that give you better context at a glance.
- Copy Text Messages — You can now easily copy text from messages with a simple long-press gesture.
- Face ID Security — Added Face ID authentication for an extra layer of security and faster, seamless access to your account.
- Tappable Hyperlinks in Messages — Links shared in messages are now clickable and open directly in your browser.
- Performance & Security Improvements — Behind-the-scenes optimizations for a faster, smoother, and more secure experience.

## More apps by Twerlo

- [Itqan Al-Qur'an](https://appshunter.io/ios/app/itqan-al-quran/id1505510107)
- [MOTTASL - متصل](https://appshunter.io/ios/app/mottasl/id1636843975)
- [Mottasl 3.0](https://appshunter.io/ios/app/mottasl-30/id6740237071)

All apps by Twerlo: https://appshunter.io/developer/1789099704

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*