# AziPay — user reviews

> 39 indexed App Store user reviews of AziPay by Azizi Bank, rated 3.90/5 from 144 ratings.

- Source: https://appshunter.io/ios/app/azipay/id1523213192/reviews
- App overview in markdown: https://appshunter.io/ios/app/azipay/id1523213192.md
- Rating breakdown: 5★ 80 · 4★ 24 · 3★ 8 · 2★ 5 · 1★ 27

## Newest reviews (13 of 39)

### 2/5 — Add card issue

*2025-08-18, version 1.16*

I can’t add card I done all the requirements but at the end it’s show not service available please fix the issue thanks

### 2/5 — Update issue

*2024-10-12, version 1.13*

I updated my AziPay but it says to upgrade it so what to do now

### 2/5 — My Azipay account is blocked

*2024-04-04, version 1.10*

However I went to Azizi bank to unlock my account. Agent told me that he reported the issue but in reply the say the email does not match. Unfortunately I don’t remember which email I have used in Azipay. I am stuck 😏😏

### 1/5 — Phone recharge is not working

*2024-03-25, version 1.10*

The only thing which was working in this app was phone recharge, now that also not working. Only when you touch the phone recharge option, the app hangs and stops working.

### 1/5 — This Application is not working very well

*2024-03-07*

This version is not working in IPhone very well.
Please update it

**Developer response:** Dear Valued Customer, we highly regret the inconvenience. However, we could not understand the exact problem. Could you write to us at customerservice@azizibank.af with relevant details? We'll be more than happy to assist you. Best Regards, Mobile Wallet Team.

### 1/5 — This Application is not working very well

*2024-03-05*

This version is not working in IPhone very well.

### 1/5 — Worst Banking app ever after update

*2024-02-26, version 1.10*

Your app does not load for 10 mins 
.. fix it .. you are good keeping the money and have profit on our money building towers but you couldn’t make a simple app ..

### 1/5 — This Application is not working very well

*2024-02-26*

This version is not working in IPhone very well.

### 1/5 — Worst app ever

*2024-02-25, version 1.10*

Did you guys even paid the developer for such an app?
Can’t believe a big bank like this have this kind of buggy app.

### 1/5 — Useless

*2022-06-08, version 1.6*

In previous government it was a good app but now it is totally useless infact I strongly suggest everyone to not spend your mbs and time for downloading this app because the only service which this app was providing sending mobile credit card which has been stop since last week. I am very upset from this bank and their poor services 😡😡😡

### 1/5 — Failed Response

*2022-06-08, version 1.6*

Phone Recharge option is not working on IOS. It is responding with a failed message.

### 2/5 — It seriously needs an update.

*2021-09-22, version 1.4*

It seriously needs an update. It doesn’t work correctly on iOS 15.

### 1/5 — Doesn’t work probably

*2021-06-04, version 1.4*

The app has many problems. It’s very slow and doesn’t work most of the time. Please invest in this app and develop it by some professional app developers.

## Most critical reviews (10 lowest-rated)

### 1/5 — Full of bags

*2026-01-20, version 1.20*

Its full of bags

### 1/5 — The latest version of the app has bugs

*2025-03-27*

It james while clicking on topup mobile icon

**Developer response:** Dear Customer, 
There was an issue with our external developer and resolved, now it is ok. 
However, the Salam network is still down, but  we expect it to be resolved soon.
AWCC Top -Up is down again and soon it be up too. 

Thank you

### 1/5 — Must repair

*2025-01-24, version 1.14*

It has stock glitche and doesn’t work please work on

### 1/5 — Very bad app

*2024-10-28, version 1.14*

Dear Developers: it’s national app, you will fix every problem in the app, and you didn’t do it.

### 1/5 — New update

*2024-10-12*

From my experience, the app is full of bugs and constantly crashes. The features rarely work properly, and recent updates haven’t fixed anything. It’s been a frustrating experience overall.

### 1/5 — دا فروګرام له هر ځلي افډیټ څخه ستړي

*2024-07-21, version 1.12*

هیله کوم یو ځلی ټول تغیرات پکي راولي هرځلي چي خلاص کو افډيټ غواړي, دا څه ریشخند ده تاسو ورشئ یو بل فروګرام وچلوی هغه هم داسي کوي نادیده خلکو یوڅه وویني.

### 1/5 — This Application is not working very well

*2024-06-05, version 1.12*

This version is not working in IPhone very well.
Please update it
It is very heavy for iPhones please revise it

### 1/5 — Issue in creating user account in IOS

*2024-04-18, version 1.10*

The application is really frustrating when I want to create my account in iPhone. First it was not working and later while it somehow worked, the OTP was not sent to my phone. If it was sent it was very late for the application to accept OTP.

### 1/5 — Issue in creating user account in IOS

*2024-04-16*

The application is really frustrating when I want to create my account in iPhone. First it was not working and later while it somehow worked, the OTP was not sent to my phone. If it was sent it was overly late for the application to accept OTP.

### 1/5 — bad quality

*2024-04-07, version 1.10*

this version that recently come is not workkng good and its very weak !!!

## Most praised reviews (10 highest-rated)

### 5/5 — New appddet

*2026-01-11, version 1.19*

New Apdad

### 5/5 — AziPay

*2025-05-28, version 1.15*

The best App

### 5/5 — Great achievement

*2023-09-28*

Thank u Azizi Bank for this great achievement to help the customers.

**Developer response:** Dear Valued Customer, Thanks for your feedback and encouraging star ratings! We are continuously working on adding more features to our app to make your experience better Best Regards, Mobile Wallet Team.

### 5/5 — Thanks

*2023-06-04*

IT’s working very good

**Developer response:** Dear Valued Customer, Thanks for your feedback and encouraging star ratings! We are continuously working on adding more features to our app to make your experience better Best Regards, Mobile Wallet Team.

### 5/5 — Logar Stanikzai

*2022-04-30, version 1.6*

The application is quite good but the electricity bill payment is suspended, hope this issue will be solved soon!

### 5/5 — After update still not loading..

*2020-12-10, version 1.3*

It wouldn’t add a Credit Card, in yesterday’s it might have been fixed but now it’s not loading anything..

Please update!!!

### 4/5 — Current update

*2024-10-22, version 1.14*

The app had some issues for a few days, but now everything is working fine after the recent fix. Thanks!

### 4/5 — Password

*2024-02-16, version 1.10*

I forgot my password can you help me

### 4/5 — The app works better!

*2020-10-05, version 1.1*

Keep updating the app although I have not faced any serious problem using the app yet. 
Thank you for the innovation

### 4/5 — Interesting ap

*2020-09-28, version 1.0*

It is much better than previous version, good job azizi

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
