# Azova

> Collaborative clinical care platform for patients and healthcare professionals. (iPhone/iPad app by Azova, Inc..)

- Source: https://appshunter.io/ios/app/azova/id1086976280 (this page in markdown: same URL + `.md`)
- Developer: [Azova, Inc.](https://appshunter.io/developer/1236756737)
- Category: Medical, Social Networking
- Price: Free
- Rating: 3.70/5 from 508 App Store ratings · 127 written reviews indexed
- Age rating: 12+
- Requires: iOS 16.0 · 111 MB
- Languages: American English, European Spanish
- Released: 2016-06-17
- Data updated: 2026-08-14
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/azova/id1086976280/reviews.md

## What is Azova?

AZOVA is the Collaborative Clinical Care Platform. Healthcare anywhere, anytime, for anyone.

For Patients:

1) The AZOVA mobile app allows patients to stay connected with all of their healthcare professionals in one single app. Schedule e-visits, in-office appointments and house calls. Securely message with all of your doctors, their staff and your family members who are involved in your care.  Use your phone, tablet or computer to see any of your doctors, therapists, wellness professionals and more.  Aggregate your medical records and your children's medical records and share them with any of your doctors---all from one web page.

2)Schedule a phone call, a face to face video visit, or send a PhotoForward visit or a Quick Question secure messaging visit online and complete your visits through the app.  Now you can access healthcare seamlessly when, where and how you want to---all at a transparent price.

For Healthcare Professionals:

1)  AZOVA integrates telemedicine, online self-scheduling for in-office visits and procedures, house calls, secure messaging and e-commerce all in one solution. Streamline your business, simplify your life, save lives and enjoy healthcare again. 

2) AZOVA is for all healthcare professionals:  Medical, Mental Health, Wellness Professionals, Dentists, Veterinarians, Pharmacists, Laboratories, Imaging Centers and more. Each can build and launch a customized online clinic and offer customized services for any service line. Built for the largest of academic institutions down to the individual provider, we give you the tools to bring your business to the cloud with many new business opportunities.  

3) Create an online healthcare ecosystem when you and your colleagues across the country and across organizations join AZOVA.  Now you can collaborate, coordinate care and make a true difference in the lives of your patients.

4) Offer your services as a cash, insurance or as a concierge medicine model.  You decide what makes sense for your business, customize, and go live!

5) AZOVA is a turnkey business solution.  If you have an amazing digital health business idea, now you can build it on AZOVA and launch your business in weeks rather than years.  We are your partner is connected care, coordination of care, population health, telemedicine and patient engagement. Get started today.

## Key features

- Schedule e-visits, appointments, and house calls
- Secure messaging with doctors and staff
- Aggregate and share medical records
- Virtual and in-person visit options
- Integrated telemedicine and e-commerce
- Customizable online clinic setup

## What do users think of Azova?

Overall sentiment: neutral

**Pros**

- 🚀 Simple process
- 👍 Helpful and professional proctors
- ⏱️ Quick results
- 💻 Convenient video observation
- 📄 Easy documentation for travel

**Cons**

- 🐛 Buggy app and glitchy experience
- ⏱️ Long wait times for proctors
- 💰 Expensive for some users
- 🤔 Unclear instructions and confusing process
- 🤷‍♀️ Unreliable test results

**Commonly reported bugs**

- App freezes and fails to sync data
- Incorrect time zone and appointment scheduling
- Inability to change contact information
- Inconsistent and unreliable test results

**Most requested features**

- Streamlined app experience
- Better customer support and communication
- Compatibility with more devices and platforms
- Improved scheduling and time zone handling
- Integration with more travel providers

## Recent user reviews (10 of 127)

All indexed reviews: https://appshunter.io/ios/app/azova/id1086976280/reviews.md

### 1/5 — Stole my money

*2024-10-27*

I knew I have a UTI I just need antibiotics right? I work overnights and during the day I have to care for my toddler so no I don’t have the time nor money to see an in person doctor. Well out shopping at Walmart I see AZOVA has a uti bundle that comes with test strips and a voucher for a free telehealth visit. I pick it up because finally a break I’ve been struggling for weeks with the uti yes I know unhealthy but ultimately unavoidable in my circumstance. So I get home take the test and sure enough positive for a uti okay I already knew that. I schedule my appointment and a provider contacts me to let me know he will be with me shortly. Once he contacts me he said I needed to go see an obgyn or go to an urgent care. Keep in mind I bought this because the box stated it was a cheaper alternative to going to the doctor. So I wasted my money to be told I have a uti in which I already know that I do and not receive the antibiotics I need. Save your money because if you need further treatment you’ll still have to spend the money elsewhere.

### 1/5 — Where is my refund?

*2023-07-25, version 3.2.8*

I cancelled an appointment through the triage assistant Royd as I was asked to use a Chicago based formulary. I said that I will not accept and asked that my appointment be canceled. I was informed that it was canceled in my chat. But today I see $69 posted. I tried following up with Royd but haven’t received a response. Please refund my money.

### 5/5 — Simple

*2022-06-17, version 3.2.1*

The testing process was really simple.  The proctor was very kind and walked me through the process. It makes it easier if you take a pre-test 24-48 hours before your scheduled test.  The familiarity with the testing kit made it easier.

### 5/5 — Super easy COVID test proctoring

*2022-06-15, version 3.2.1*

We used AZOVA to proctor our Covid test while in Canada so we could return to the US. It was $20/person to get a proctor to guide us through the test and provide certified results so we could return home. Proctor was helpful and professional. Certification was provided within 30 minutes of taking the test. Would use them again for sure.

### 5/5 — Convenient

*2022-06-11, version 3.2.1*

Fast and convenient. Staff was very nice. Very straightforward. Make sure to download app before your appointment and have a way to prop your phone up during the process.

### 1/5 — Worst Covid service yet

*2022-06-06, version 3.2.0*

Something that was supposed to add convenience to my vacation cost me 2 hours to test myself and one of my daughters with the Ellume test- it would have been far less time and less money to walk into a clinic.  NEVER AGAIN.  App is glitchy, instructions are vague, the process is time consuming, and the proctors have chronically bad connections.

### 4/5 — Good service

*2022-06-03, version 3.2.0*

The app is not totally user-friendly, but the service staff are great. They helped us resolved an issue and made it very convenient to get tested in the lobby of our hotel before leaving Italy.

### 1/5 — What’s the point of booking an appointment slot when the proctor is really late

*2022-06-01, version 3.2.0*

Proctor was 15 minutes late to my time slot — when you’re traveling, every minute counts, so why even offer times as specific as a “2:04pm-2:12pm” window when the proctor doesn’t roll in until 2:20? 

The whole point of this service is to be a dependable option that is superior to finding a test locally wherever you happen to be traveling before returning to the US (at least at the time of writing, supervised tests are still required to return to the US from elsewhere). 

App is incredibly overbuilt with the Ellume Bluetooth test kit. This whole thing seems to generate a ton of plastic waste and be incredibly and unnecessarily overbuilt.

### 1/5 — One of the least user friendly apps I’ve ever used

*2022-05-30, version 3.2.0*

If I didn’t need this app to schedule my covid test before boarding our cruise, I wouldn’t use it.  Many of the links/features are broken and the app regularly freezes. If you’re considering this app for your healthcare records- I recommend searching for an alternative!

### 5/5 — Great service

*2022-05-29, version 3.2.0*

This is a very convenient service to be able to access.  I wasn’t sure if I would receive in time my Covid test results from my care provider, before boarding the cruise ship. So I was able to do a home test quickly through Azova and get my documentation needed to travel. It was reasonably priced and will use them again if needed. I have recommended to others to use Azova when needing a Covid test documented for travel. Thank you for your excellent service.

## Frequently asked questions about Azova

### What does AZOVA do?

AZOVA is a collaborative clinical care platform that connects patients with their healthcare providers. It allows users to schedule various types of appointments, securely message their care team, and manage medical records for themselves and their families. The platform aims to make healthcare accessible anytime, anywhere.

### What are the key features for patients?

For patients, AZOVA offers the ability to schedule e-visits, in-office appointments, and house calls. Users can securely message their doctors and their staff, as well as family members involved in their care. The app also allows for the aggregation and sharing of medical records.

### How does AZOVA handle pricing or cost?

The description mentions that users can access healthcare seamlessly at a transparent price. For healthcare professionals, AZOVA supports offering services as cash, insurance, or concierge medicine models, allowing them to decide what makes sense for their business.

### What types of healthcare professionals can use AZOVA?

AZOVA is designed for a wide range of healthcare professionals, including Medical, Mental Health, Wellness Professionals, Dentists, Veterinarians, Pharmacists, Laboratories, and Imaging Centers. Each can create a customized online clinic to offer their services.

### Can I use AZOVA to manage my family's medical information?

Yes, the AZOVA mobile app allows you to aggregate your medical records and your children's medical records. You can then securely share these records with any of your doctors, all from one platform.

## Version history (last 5 releases)

### 3.4.9 — 2026-08-11

Minor bug fixes.

### 3.4.8 — 2026-07-16

Minor bug fixes.

### 3.4.7 — 2026-06-01

Minor bug fixes.

### 3.4.6 — 2026-05-20

Minor bug fixes.

### 3.4.5 — 2026-04-07

Minor bug fixes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*