# Azul - Video Player for iPhone — user reviews > 357 indexed App Store user reviews of Azul by Kathleen Gallagher Mody, rated 4.40/5 from 499 ratings. - Source: https://appshunter.io/ios/app/azul-video-player-for-iphone/id406845187/reviews - App overview in markdown: https://appshunter.io/ios/app/azul-video-player-for-iphone/id406845187.md - Rating breakdown: 5★ 384 · 4★ 42 · 3★ 19 · 2★ 14 · 1★ 40 ## What do users think of Azul? Overall sentiment: negative **Pros** - 🚀 Fast and efficient - 👍 User-friendly interface - 💡 Versatile media player - 🔒 Secure file storage **Cons** - 🐛 Crashes and bugs - 🔋 Drains battery quickly - 📥 Unreliable downloads - 🔍 Confusing navigation **Commonly reported bugs** - Crashes on launch - Overwriting existing files - Incompatibility with newer iOS versions - Unresponsive customer support **Most requested features** - Improved download management - Folder organization options - Better video format support - Integrated web browser ## Newest reviews (10 of 357) ### 3/5 — Apps no longer usable *2024-09-22, version 6.7* This App used to be a good app at the beginning then its very bad after. After you download one video, you cant download another w/o having to reset the App or the downloaded cideo will take over the previous one. Now can download anything at all so the app is useless. The author updated app store that you have to buy again even you already bought once. This App is not fully functional since the beginning. The developer mentioned they improved but nothing done ### 2/5 — Crashing all the time *2024-04-12, version 6.7* He cannot hold it and download it ### 4/5 — My Review *2023-03-06, version 6.7* The app have issue. I have to kill the app after each download or it will take over the old file and loss old video. Otherwise its fine. Sometime the app restart on its own for no apparent reason. I would give 3.5/5.0 ### 3/5 — Still crashing *2021-09-12, version 6.7* Still crashing , is no one fixing this ???? ### 3/5 — Good but same as free VLC app! *2021-06-28* Found the app simple to use with good features and functionality, but no better than the free VLC player. Furthermore, it has two issues that need to be addressed: 1. App does not open when phone is not connected to Internet. It seems to require Internet when starting it up. Otherwise, it stays blank for a while and then closes itself. 2. I tried to edit the buttons (icons) below to remove the web icon and replace it with audio icon since I use this app mainly for Audio and video, and not for web browsing.. in spite of rearranging the icons, the icons go back to their default pattern after closing and restarting the app. Thus, rearranging it in settings is not useful as it does not serve its purpose. Overall, wasted my money purchasing this while it’s just a copy of the free VLC ### 4/5 — Great app *2021-01-01, version 6.7* I finally found the app that I like, I could download almost anything and that was awesome. Now it stopped to download, my question is do you have a new update or a quick fix for this problem Thank you ### 3/5 — Issue atm *2020-12-27, version 6.7* Video is being downloaded being overwritten to last downloaded file. Please fix and advise ### 2/5 — A good APP *2020-09-03, version 6.7* Works fine but deletes all your files every so often.. lots of settings and/or features are missing waiting to be added back so I’ve heard. It is what it is. Hope it gets some attention soon. I Use it all the time. ### 2/5 — Keeps crashing; no support *2020-05-21, version 6.7* This app used to work FINE...but now whenever I try to download a video it crashes. There’s no support for the app either. What gives? ### 3/5 — Confused *2020-04-20, version 6.7* Where I can find directions ? ## Most critical reviews (10 lowest-rated) ### 1/5 — Of Marginal Value *2026-06-12, version 6.7* This was once the best video app available, but now barely works. Just freezes up. ### 1/5 — Terrible! Don’t buy! It is a lie! *2026-04-13, version 6.7* This app does not do what it says it does! It says it plays “offline content” but really what it happens to be is a clone of VLC which just is a free streaming video player that you can download. It needs content from a media server and will not play files from your phone as advertised, so you DO need internet and to be connected. Scam. ### 1/5 — Of Marginal Value *2025-11-18, version 6.7* This was once the best video app available, but changes have turned it into garbage. It tapes over existing videos instead of saving as a new one. ### 1/5 — Lost my videos *2024-02-28, version 6.7* This app lost my videos of my mom that I can not get back because my mom has passed away so I am very upset about that. ### 1/5 — Used to be a good app *2022-05-25, version 6.7* Now it keeps crashing, can't share or save downloaded media, and support is nonexistent but when it works, it is good. I would not spend my money on the current version ### 1/5 — Support *2021-09-05, version 6.7* There is none. I’ve been asking how to recover a pass word. NO RESPONSE ### 1/5 — Not happy *2021-06-08, version 6.7* Since I updated I can’t download any videos please help ### 1/5 — Can’t even get online anymore. *2021-04-29, version 6.7* DON’T download the update. I made this mistake and now I can’t even get online with it anymore. Used to be a good app. ### 1/5 — Not working?! *2020-10-03, version 6.7* It was working good until a few days ago. Now as soon as you hit download it crashes... POS! ### 1/5 — Of Marginal Value *2020-05-17, version 6.7* This was once the best video app available, but changes have turned it into garbage. It is of very marginal value. Look for a better one. ## Most praised reviews (10 highest-rated) ### 5/5 — iOS 14 thru 17.5 places this app in my Travel Folder? *2024-06-11, version 6.7* Seriously? You haven’t fixed this yet? Why does Apple place this multimedia app in my Travel folder??? It seems to me it should be in the Creativity Folder instead. This is NOT a travel app! ### 5/5 — A good APP *2023-05-01, version 6.7* Small bugs. Works fine but deletes all your files every so often.. lots of settings and/or features disappeared waiting to be added back. It is what it is. Hope it gets some attention soon. I Use it all the time. ### 5/5 — Great app. Needs update. *2021-11-07, version 6.7* Hey, Developer, how about an update? Pretty please? ### 5/5 — App updated *2021-07-14, version 6.7* Excellent video downloader and storage. Neat library, great playback ### 5/5 — Very good *2021-06-18* Can you add YouTube.com for a new option for “search engine” ?? ### 5/5 — iOS 14 places this app in the Travel Folder? *2020-09-22, version 6.7* Why does apple place this multimedia app in the Travel folder??? It seems to me it should be in the Creativity Folder instead. ### 5/5 — Great app, one of the most used apps on my devices *2020-04-25, version 6.7* Azul is a lifesaver with a touch of a button, the video gets downloaded while you view it. Any music you want to listen in the go is there without using data. I travel and have downloaded yoga and exercise videos. Just touch the video image and follow an hour of yoga video. Absolute must app. ### 5/5 — The web browser was disappeared for a bit *2020-01-18, version 6.7* The app needs to be updated continuously The web browser tab has disappeared from the app. I used to save my videos after streaming from websites using in built browser I guess the tab is back now after writing the review the developer might have fixed it ### 5/5 — Prend le .... *2020-01-09* Trop choc !!! ### 5/5 — Completely broken *2020-01-06, version 6.5* Does not work after the last update. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*