# Azure Information Protection — user reviews > 53 indexed App Store user reviews of Azure Information Protection by Microsoft Corporation, rated 1.90/5 from 144 ratings. - Source: https://appshunter.io/ios/app/azure-information-protection/id689516635/reviews - App overview in markdown: https://appshunter.io/ios/app/azure-information-protection/id689516635.md - Rating breakdown: 5★ 28 · 4★ 4 · 3★ 3 · 2★ 6 · 1★ 103 ## Newest reviews (19 of 53) ### 1/5 — Pure Garbage *2025-09-18* Horrible app ### 1/5 — Why bother with this *2025-08-06, version 2.1.2* Doesn’t open and Microsoft sends you round the bend to finish off your frustration. I’m not looking for a bridge ### 1/5 — Don’t bother *2025-08-04* Garbage app. It claims you can sign in and view a protected pdf from your email. On iOS there is no way to access the downloaded files for viewing. This app is a waste of time and space. ### 1/5 — Doesn’t work! *2025-07-30* Garbage app ### 1/5 — Az app is garbage *2025-07-08* This app is garbage, it doesn’t work at all! ### 1/5 — Useless - does nothing *2025-05-28, version 2.1.1* Doesn’t seem to be able to open anything from within outlook, share to this app not available. Total waste of space. ### 1/5 — Terrible user experience. Does not work. *2025-05-19* Even from the iOS Outlook app, clicking on the encrypted email file just brings you to a link to download the app. THERE IS NO WAY TO OPEN IT. AIP app has no way to navigate to a downloaded file. Outlook does not have option to select app to open file. Share option from Outlook allow save to local or One Drive, but not ability to select an app. Simply now way to open an encrypted email at all. ### 1/5 — It doesn’t work! *2025-04-11* Why offer a service that doesn’t work! I don’t understand! ### 1/5 — bad app *2025-04-08* Can't open it at all, keeps reporting errors ### 1/5 — Doesn’t work on I phone *2025-03-10, version 2.1.1* This just doesn’t work on iPhone as other reviewers have said ### 1/5 — Requires a more recent version of the InTune SDK *2025-02-17, version 2.1.1* Currently won’t open an email as the version of the InTune SDK it uses is too old vs the version company policy dictates needs to be used by the app ### 1/5 — Absolutely useless *2024-11-29, version 2.1.1* I received a password protected pdf by azure rights management, and this app is supposed to open it. But first thing it does is ask me to log in to Microsoft account. After I log in, there's nowhere to enter the password. ### 1/5 — Useless app *2024-11-07* Does nothing. ### 1/5 — Doesn’t work *2024-06-27* Endless do loop trying to sell an already purchased 365 subscription ### 1/5 — Terrible ap *2024-06-13* What the other reviews state is true. There is no “share” button on the IOP screen and reinstalling the ap does not work either. ### 1/5 — Terrible app. *2024-05-18* I would give this app a negative rating if it were possible. This is such a bad app, and I’m glad I’m not the only one who cannot stand it. 11/10 don’t recommend using this app!!! ### 1/5 — Waist of f… time. *2024-04-10, version 2.0.53* Why are you people making something that doesn’t work error after error. Did create accounts spend so much time waisted! Request Id: abc6a311-a081-4086-b02d- 3e397ac70d00 Correlation Id: c981a05-701c-4bc0-91cb-beb2fc6c694e Timestamp: 2024-04-10T14:57:50Z Message: AADSTS90072: User account **********+++++++ from identity provider 'live.com' does not exist in tenant 'IUS - Local**' and cannot access the application '9D7590FB-9536-4D87-B5AA-FAA863DCC3AB'(Microsoft Azure Information Protection) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account Flag sign-in errors for review: Enable flagging If you plan on getting help for this problem, F U z-gen software writers!!! ### 1/5 — Not able to login with existing 365 account *2024-04-03* Not able to login ### 1/5 — Horribly designed. *2024-02-22* Write this app down on a piece of paper, throw it in the trash. Total waste of time. ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless *2026-07-09* Couldnt open the document even through it advertised itself as being able to do so. ### 1/5 — Useless *2026-06-24* There no way to open file once here ### 1/5 — Non functional *2026-06-15* This app is non functional. No way to sign in. No way to open encrypted emails or attachments. ### 1/5 — Poor app *2026-03-19* I have left the company and uninstalled the app . Requesting the developer to stop sending unwanted notifications ### 1/5 — Terrible *2026-03-16* This app is awful. Downloaded it to see encrypted file. Takes me to a how to once I click to open the app. How is Microsoft still the designated system for so many?!? ### 1/5 — Terrible *2026-03-11* Hard to use sends you in circles and never works. ### 1/5 — Simply does not work *2026-03-05* The app does not do what it says it will. For instance the app states you will be prompted to sign when opening a secure message. Not true, at least in my case. ### 1/5 — stupid *2025-12-10* stupid ### 1/5 — Terrible *2025-10-23* Can not open pdf ### 1/5 — Garbage *2025-10-16* Beyond useless. ## Most praised reviews (8 highest-rated) ### 5/5 — Easy *2026-06-04* This worked super! Great and easy - thank you ### 5/5 — Great! *2014-02-04* We use this for Link iQ clients and it is incredible! Long overdue! ### 5/5 — RMS for iOS *2013-10-27, version 1.0* Finally !!!! ### 5/5 — Good app for pfiles *2013-10-26, version 1.0* Good app for pfiles ### 3/5 — Support for IOS Outlook? *2015-07-11, version 1.6* When will RMS suppose protected emails on Outlook? ### 2/5 — Works but wonky *2021-10-06* I use outlook for iOS clicking on file Doesn’t auto open just sends you to App Store so file association is broken on IOS15 You have to hold the rpmsg or file In outlook then choose sharvia then select the aip app Then it works. Please fix this Also it’s broke On windows pc as well can’t open an rpmsg says old format ### 2/5 — Installation issue *2019-09-06* I have uninstalled the app, but still getting notification to download this app. Requesting developer to check and stop unwanted notifications. ### 2/5 — Buggy *2018-09-22* AIP was not available as an option in the iOS mail client to open encrypted messages. Had to delete and reinstall. Not working to open encrypted PPTX files. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*