# Baby Einstein — user reviews > 19 indexed App Store user reviews of Baby Einstein by Giant Interactive, rated 4.60/5 from 751 ratings. - Source: https://appshunter.io/ios/app/baby-einstein/id1568358343/reviews - App overview in markdown: https://appshunter.io/ios/app/baby-einstein/id1568358343.md - Rating breakdown: 5★ 596 · 4★ 84 · 3★ 32 · 2★ 13 · 1★ 26 ## What do users think of Baby Einstein? Overall sentiment: negative **Pros** - 🎨 Great content - 🎶 Classical music is awesome **Cons** - ⚠️ App no longer works - 🔨 Broken app - 🚫 Doesn't seem to work - 🚫 App no longer exists - 🔞 Inappropriate ads - 🔊 Loud ads - 📺 Airplay issues - 🔒 Can't cancel subscription - 📺 Limited screen mode on mobile **Commonly reported bugs** - Auto-play issues - Subscription issues **Most requested features** - Add lock screen button - Improve login/account sync across devices ## Most critical reviews (10 lowest-rated) ### 1/5 — APP NO LONGER WORKS *2024-09-02* I’ve subscribed for the last year with no problems. App has been dead for a few months now. They really should pull this from the store. ### 1/5 — Does this app no longer exist? *2024-08-11* We can’t report to app developer. Can’t open app on iPhone or iPad. ### 1/5 — HIV Adds *2024-07-31* Sexual adds….. For a while the ads where just kid toys, online, learning games car insurance and etc.. However they just had a HIV add with various couples having romantic moments. Any kind of sexual content in general has NO PLACE in a app meant for babies/ Toddlers. They are at that age where they ask about EVERYTHING! No more app for us. I’m not going to upgrade and reward them for showing this kind of stuff to my kid. App deleted. ### 1/5 — HIV Adds *2024-07-29* So in the free version they have ads. For a while it was toys online, learning games car insurance and etc.. However they just had a HIV add with various couples having romantic moments. HIV adds in general have NO PLACE in a app meant for babies/ Toddlers. They are at that age where they ask about EVERYTHING! No more app for us. I’m not gonna upgrade and reward them for showing this kind of stuff to my kid. ### 1/5 — won't let you cancel *2024-01-24* used to love it for my kid but you literally can't cancel it, they make it impossible, act like it's easy to find in the app store or under itunes abcs it's no where to be found ### 1/5 — Air Play won’t work *2023-10-24* Every time I try to connect to AirPlay to my tv, it’ll play the sound but no picture. Very annoying. ### 1/5 — Add a Lock Screen button!!!! *2023-03-18* There should no be an app on the market for Children’s content that does not have a Lock Screen option. ### 1/5 — Rip off *2022-10-03, version 14.100* Why am I still seeing Ads when I’ve paid to NOT see ads. ### 1/5 — Took my money, did nothing. *2022-09-02, version 14.100* I downloaded this app for the Apple TV, and subscribed so my kid wouldn’t see commercials. They charged me, but I’m still seeing commercials. I sent feedback through the link on the App Store, but they’ve haven’t responded. It’s been a week. That’s more than enough time. Good content, but you can get that anywhere. No customer service. ### 1/5 — Can’t upgrade *2022-06-23, version 14.100* I want to pay to upgrade and remove people apps, but the button doesn’t work. ## Most praised reviews (9 highest-rated) ### 5/5 — why I like this ? *2024-03-21* because it’s really fun and classical music is awesome ### 5/5 — Adult adds *2022-02-08, version 14.100* This app is great but the commercials that come up are for adults. Sexual diseases, sexual conditions, etc. They should not allow adult stuff on a kids app. ### 5/5 — Orange green yellow *2021-08-12, version 14.100* Orange yellow green ### 4/5 — Need to fix auto-play!! *2024-01-29* Some episodes stop when they’re over and it makes my baby very upset when he’s sitting in silence, expecting his show to be playing but it’s not. I tested this on Apple TV and Roku. Please fix or I will cancel my subscription and switch to watching on YouTube. ### 3/5 — Broken *2024-09-02* This app has been great and is a nice alternative to YouTube but the Apple TV version is not working. ### 3/5 — Ads are a problem *2023-08-18* This app would be amazing EXCEPT… it often plays 6 ads in a row, it is often the same 1 or 2 ads over and over, and it is obvious that no one reviews where in the program the ad breaks happen. It’s incredibly annoying The Allianz ads In particular are the worst because they are MORE than twice as loud as the rest of the programming. More than once their ads startled our toddler so bad she began to cry because it was just so so so loud The problems with the ads are deterring us from letting our toddler watch the program now :( ### 3/5 — Could be better *2022-12-03, version 14.100* Great content but I created an account on my phone but when you try to log in on the app on tv the keyboard doesnt offer the same symbols. Such a hassle to change the username/password on my phone then log into the app on the tv. When watching on your phone the app content only takes the half screen mode and there isn’t an option to turn your phone and take the whole screen. Not worth keeping the subscription when it can be found elsewhere. ### 3/5 — Ads *2022-08-19, version 14.100* I pay for no ads monthly & the ads are still popping up 🤦🏻‍♀️I’ve reached out to customer service & still no response ### 2/5 — Doesn’t seem to work *2024-08-13* We really loved this app when it worked. However, it does not seem to be working now for about a week. My granddaughter misses it :( --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*