# Baby Monitor 5G Smart AI Cam — user reviews > 45 indexed App Store user reviews of Baby Monitor 5G Smart AI Cam by Annie Baby Apps s.r.o., rated 4.80/5 from 40 ratings. - Source: https://appshunter.io/ios/app/baby-monitor-5g-smart-ai-cam/id1253936165/reviews - App overview in markdown: https://appshunter.io/ios/app/baby-monitor-5g-smart-ai-cam/id1253936165.md - Rating breakdown: 5★ 37 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 2 ## Newest reviews (10 of 45) ### 3/5 — Works well *2020-05-25, version 3.0.3* Good app. But buggy and confusing as to microphone / speaker silencing: Also the buttons need to have labels beneath them as the FYI is often confusing Would be good if nanny version also worked on pc/mac ### 5/5 — 5 stars *2020-05-01, version 3.0.1* I give this baby monitor 5 stars because it works really well and I'm happy with it. It makes it easy for me to care for my child and is not expensive at all, so I recommend it to all tired parents. ### 5/5 — Great baby monitor *2020-05-01* We’ve had our first baby a few months back and ever since then we’ve been looking for a way how to manage naps and snacks. We use this app daily, mostly just really for the naps because at night, she sleeps with us in one room so there’s no need. It’s been very reliable and I like that it lets me know exactly how long she slept and when. I just like keeping track of things 😀 ### 5/5 — Too complex *2019-06-28, version 1.4.1* Installed it over a year ago on two devices and was using it. Now I’m trying to get it to work so I have to pay just to install it, then pay again to install it on another device! That’s stupid! I’m uninstalling this trash and will look for something else. ### 1/5 — Horrible *2019-03-31, version 1.4.1* Very difficult and complicated , no stars at all ### 1/5 — App is garbage *2019-03-24, version 1.4.1* It doesn’t work ### 1/5 — Doesn’t work! *2019-02-03, version 1.4.1* I don’t recommend paying for this app or the subscription. We paid for the app on both my husbands phone and mine. And paid for a week of cloud subscription. The devices won’t connect to one another. Waste of money. ### 1/5 — Horrible. Highly unsatisfied *2018-12-12, version 1.4.1* I had high hopes for this app but it is so buggy i cant even begin to describe. 1. In baby mode you cannot play sounds from another app to baby eg white noise etc... if this is a marketed feature it does not work 2. Frequent crashes. 3. Video quality degrades as time goes by and eventually you need to restart app to make it work. 4. Audio feedback gets lost, and eventually you have to relly on frequently watching the video because you litterally cant trust the audio to work ### 2/5 — Useless as a video monitor *2018-11-22, version 1.4.1* This app is useless as a video monitor. Because it cannot see in the dark, you cannot monitor your baby during a nap. The audio is good, though, but it cannot replace a traditional video monitor. ### 1/5 — Unethical auto renewal *2018-08-13, version 1.4.1* I tried to purchase for one week whilst on holiday unaware that contained in the small print was an auto renewal of the purchase that was complex to remove. This should be made an opt in/out facility as soon as possible! I find this sort of underhand practice extremely frustrating and not the sort of behaviour I would expect from a company that is involved in assistance of monitoring babies. ## Most critical reviews (10 lowest-rated) ### 1/5 — Spotty *2025-05-08, version 3.4.2* Works WHEN it works! Takes forever to connect and drops connection frequently ### 1/5 — Useless *2021-08-21, version 3.3.25* Does not work since last update. ### 1/5 — App Is Broken! *2020-05-22, version 3.0.3* I’ve been using this app for two years, and it worked perfectly. After the “refreshed” update came through a few weeks ago, the app is completely broken! Often during the night, the app disconnects from the other monitor, or it will just stop transmitting audio all together and I cannot hear my children cry. The mute button is also broken - it doesn’t mute sounds a lot of the time, or it automatically un-mutes itself after a few seconds. This is such a disappointing update, as it’s made a perfectly-working app completely unusable. Unfortunately I won’t be able to get my money back, so I’m just going to find a different app instead. ### 1/5 — Deserves zero stars - works very intermittently. *2020-02-22, version 1.4.1* Yet again this app has let me down and ruined pans for another evening going out very near to our house. Despite having purchased the app back in September and having intermittent success, it fails more often than it works and even when I try to logout or restore my purchases, it just doesn’t work well at all. I recommend avoiding this one. ### 1/5 — DisappointedMom *2019-09-08* Doesn’t work at all ### 1/5 — Do Not Recommend *2019-07-07, version 1.4.1* I usually do not write reviews; however, felt strongly about taking the time to write this one. My husband and I were on vacation and forgot our baby monitor. I saw that this was an in app purchase and thought that I wouldn’t be charged until I made a purchase; however was charged the full amount through iTunes anyways. Additionally my husband had to get the account to use the second device, so we ended up purchasing twice. This entire app is confusing, misleading and has poor quality. I tried reaching out to the company to explain how the internet connection we had wasn’t working and I never heard back. As someone who is pretty proficient in technology I thought this app was bad and not worth the price. I’m watching my bank account the next few months because I’m not sure what the actual in app purchase is and if I got it. ### 1/5 — Pairing with Android? Look elsewhere! *2019-06-09, version 1.4.1* Do not get this app if the phone you are planning on connecting with is an Android. The app for Android which also costs money, continuously crashes. ### 1/5 — Totaler Mist *2019-06-01* Schlechte Videoqualität und Zuviel Datenverbrauch. Schaue mal bei Babyphone 3G da funktioniert es einwandfrei. ### 1/5 — Никчёмное приложение, потратил деньги в пустую *2019-04-24* Непонятно, как настраивать, все очень криво ### 1/5 — so different after update *2019-04-17, version 1.4.1* This app used to work great but it now is pretty horrible. Nothing changed on our end as far as networking goes, and it forced me to buy the cloud subscription even though we were only on the wifi in the house. incredibly disappointed and a waste of money. ## Most praised reviews (10 highest-rated) ### 5/5 — Absolut top *2020-05-22* Einfach die beste App, um Ihr Baby zu babysitten. ### 5/5 — Счастливый родитель *2020-05-19* Я очень доволен использованием этой детской камеры. Это мне очень помогает. ### 5/5 — Baby monitor I was looking for 👍 *2020-05-04, version 3.0.2* Great app specially after the latest update. Easy to use and reliable in monitoring connection. Everything you want from baby monitor app. Highly recommended. ### 5/5 — Fonctionne très bien *2020-05-03* Nous utilisons le babyphone depuis deux ans. Jamais nous a échoué, cela fonctionne. ### 5/5 — Very helpful *2020-05-03, version 3.0.1* It’s an all in all solid and reliable app. It’s got a lot of great features that other monitor just don’t have. I can watch my baby in the dark with the helpful nightlight, I can play songs from iTunes to my baby, I still get alerts when someone calls me and the baby monitor is active and the most helpful thing is being able to watch my three children separately on just my phone. ### 5/5 — Very good app *2020-05-03, version 3.0.1* Good quality video monitoring. ### 5/5 — Thankful mother *2020-05-03, version 3.0.1* I just want to thank the developers and the people who worked on the app. Thanks to you, I can take better care of my child. ### 5/5 — Cottage time *2020-05-02, version 3.0.1* We often use this baby monitor for our cottage stays. We can with my husband to spend a pleasant time while keeping our little treasure insight. ### 5/5 — Awesome baby monitor *2020-05-02, version 3.0.1* I can rely on this baby monitor at any time and this is an incalculable value for me. Try and understand how great this app is for every parent taking care of a small child. ### 5/5 — Love *2020-05-02, version 3.0.1* This baby monitor saved my vacation. We forgot our hardware nanny at home, but I must say BM5G is even better. Since I installed and paired the phones, I no longer use a baby camera other than BM5G. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*