# Babyshop - محل الأطفال — user reviews > 176 indexed App Store user reviews of Babyshop by Landmark Group, rated 4.50/5 from 6,953 ratings. - Source: https://appshunter.io/ios/app/babyshop/id1161312755/reviews - App overview in markdown: https://appshunter.io/ios/app/babyshop/id1161312755.md - Rating breakdown: 5★ 5,610 · 4★ 489 · 3★ 296 · 2★ 135 · 1★ 423 ## What do users think of Babyshop? Overall sentiment: negative **Pros** - 🌟 Great app for kids - 💰 Excellent discounts and offers - ⚡ Fast delivery - 🛒 Convenient shopping experience **Cons** - 🐛 Frequent app crashes and freezes - ⏱️ Slow loading times - 📦 Incorrect or missing items in orders - 🔍 Difficult to navigate and find products - 🔒 Poor customer service and lack of support **Commonly reported bugs** - Login issues and account management problems - Inconsistent pricing and discount displays - Compatibility issues with older devices **Most requested features** - Dark mode option - Improved search and filtering functionality - Better order tracking and history - Integration with digital wallets and payment methods ## Newest reviews (13 of 176) ### 2/5 — مكة *2025-06-20, version 10.33.2* التطبيييييق ثقيييييييل وبططططططيء ### 2/5 — من اسواء مايكون التوصيل سيئ جدا جدا جدا *2025-02-23, version 10.27.2* فقط التواصل مع الموظف وهو يقول لك حاضر وابشر أكثر من 20 يوم والى الان لم تصل الطلبية للأسف شيء محزن اين الادراة لمتابعة هذه الأمور ### 1/5 — Worst experience *2024-02-20, version 10.10.2* I ordered a baby ride on car from Baby Shop app, but after weeks of waiting and unfulfilled promises, I was forced to cancel my order due to a problem on their end. However, it's been over 10 working days since I canceled the order, and I have yet to receive my refund. This kind of service is completely unacceptable. I urge others to be cautious when purchasing from this app, as their customer service and order fulfillment are severely lacking. ### 1/5 — Buying online is not recommended *2024-02-04, version 10.10.2* I purchased one travel bed , and quality was very bad , next day I installed the bed and zipper went broken , I requested to return the bed since 10 days till now no replay and call center keep telling me to wait !! 2nd : I put some items in my basket to buy only after one hour I was about to buy they increased the price !! This shop is totally a Mess!!! Avoid , Landmark went so greedy !! ### 2/5 — App not working properly *2024-01-26* The application is not opening or suddenly is closing! **Developer response:** We’re sorry to hear that the application is not opening or keeps closing unexpectedly. Please try restarting your device, checking for app updates, or reinstalling the app. If the issue persists, please reach out to our support team for further assistance. ### 1/5 — فاشلين *2023-12-08, version 10.9.2* شركه الشحن فاشله بهذلونا الطلب مايوصلنا الاعيونا طالعه ### 1/5 — تطبيق فاشل *2023-12-06, version 10.8.2* تطبيق فاشل بيعرضو منتجاتهم وبس تطلبها بيلغو ع كيفهن بحجة مو متوفرة وبيرجعلك المبلغ منقوص ### 1/5 — منتج تالف *2023-11-04, version 10.7.2* تجربة سئية.. وصلني المنتج تالف ولا يوجد تواصل مع المتجر ### 1/5 — التطبيق *2023-08-30, version 10.5.2* سيء جدا اذا دخلت التطبيق يطلعني او يعلق اذا حذفت منتج وابي اختار منتج ثاني سي تعبني اتمنى تعملو تحسينات ع التطبيق ### 1/5 — Needs a lots of improvement *2023-08-07, version 10.5.2* I just updated the app and nothing was fixed. I can’t use the lists nor tracking my order. I can’t see my order history. I can’t add my shukrun card to my wallet ### 1/5 — تجربة التسوق *2023-07-29, version 9.31.2* تطبيق بطيء جدا ويعلق كثيرر اتمنى يتحسن الاداء ### 1/5 — Worst Customer Care *2023-07-17, version 9.31.2* Waist of time to call, email Or write anything in their App. Useless customer contact in this app as they don’t get back to you to solve the issue. Called 5 times and promised that someone will call me back to attend to the damage product delivered. Nothing happened in 2 weeks and counting. They don’t post negative reviews on products, they select what can be posted ### 1/5 — ماكس خايس *2023-07-03, version 9.31.2* خايس البرنامج بطي ولا يفتح ويعلق والطلبيات اعطوها شركة شيبا ولا توصل نجمه كثيره فيه ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible customer service *2026-08-10, version 10.52.2* Really bad customer service, the products don’t match the description and when you try to return it, the live chat agent is rude and lies so much. And they cancel orders without fully refunding the amount… horrible service never again… ### 1/5 — لم يتم توصيل منتج ولم يتم الغاء الطلب لي وتم خصم المبلغ ؟ انا نادم على تجربتي في التسوق معكم للاسف *2026-03-01, version 10.40.2* تجربة غير جيدة لم يتم ايصال بعض المنتجات من طلبي ### 1/5 — Never buy from this app !!!!! *2025-09-02, version 10.35.2* The worst experience-commerce experience ever I had, I have ordered baby crib and scheduled delivery as it’s mentioned that including assembling, and without even informing me they just left at my door in different day while I’m not at home, and when I checked it’s wrong color product not what I ordered it’s been a week since I send email call customer service to solve issues which I get answer they will review within 48 hours but no response, very disappointed and frustrated it was the first and the last time I ever buy from them! ### 1/5 — store collction *2025-04-03, version 10.27.2* I placed an order for a baby stroller on March 25th, but it’s now April 3rd, and I still haven’t received it. Despite multiple attempts to contact customer support through social media, I have not received any clear update on my order status or delivery time. This lack of communication is really disappointing. I trusted this store for my baby’s needs, but this experience has been frustrating and a waste of my valuable time. I hope they improve their service and customer support. ### 1/5 — السعودية *2024-12-13, version 10.23.2* تطبيق غالي مرره ### 1/5 — Worst Ecommerce Ever *2024-10-07, version 10.17.2* This has been the worst e-commerce experience I’ve ever had. First, when I placed my order, I updated my address and set it as the default. However, in the order confirmation, my previous address was listed. Thinking I might have made a mistake, I called customer service and provided them with my new address, asking them not to deliver to the old one. They confirmed that they would update the system. Despite this, I later received a message that my parcel was delivered—to the wrong address. I requested a refund, asking them to collect the item from where it was delivered by mistake. When the delivery person arrived, they called me saying the package had my name on it, but the order number didn’t match. As a result, they refused to pick it up. I called customer service again, for the fifth time at this point, and when I asked them to check the status, the agent wasn’t even aware of my address update request! Their service and communication are terrible. This is by far the worst e-commerce experience I’ve had. ### 1/5 — جدة *2024-06-28, version 10.14.2* صراحة الاسعار غالية وكنت الحث عن سيارة ركوب بلاستيك موجودة بالصور ولكن غير موجودة اصلاً ### 1/5 — سيء اول واخر مره اطلب طلبت وجابوا اللون غلط والمقاس غلط وش استفدت انا من الانتظار *2024-06-03, version 10.14.2* تىررتتتتتت ### 1/5 — Customer support are doing nothing *2024-04-20, version 10.12.2* It’s been a month since I raised my complain about your very low quality stroller, I went to your store that rejected to take the item and referred me to the app/website, so I did that, and for almost a month nothing has happened except useless and typical customer service emails as we are sorting out this the soonest - the earliest bla bla bla, guys no one is doing anything, and I’m disappointed and frustrated ### 1/5 — Very poor customer service!! *2024-03-07, version 10.12.2* Next day delivery is fake!!! Customer service will pretend that they cannot hear you! You will end up waiting again until they deliver as they know that you don’t have a choice but to wait!! ## Most praised reviews (10 highest-rated) ### 5/5 — Aldosari *2025-04-02, version 10.27.2* تطبيق سهل وممتع يسهل التسوق وسريع التوصيل شكرا بيبي شوب 🤍 ### 5/5 — رائع التطبيق *2025-02-02, version 10.25.2* انصح فيه كل أُم رائع من التوصيل والجودة واختيار والتنسيق بدل السوق مع الامومه مرات متعب وازعاج ومافيه تركيز ### 5/5 — الدار البيضاء *2024-08-17, version 10.15.2* ممتاز ### 5/5 — بيبي شوب *2023-11-25, version 10.8.2* كل شيء جميل من خامة من موديلات من سعر … شكرا ### 5/5 — Oh god *2023-11-18* Item dispatched 16-11-23 Delivery still not received ### 5/5 — Dark Mode *2023-09-09, version 10.6.2* Great only needs a dark mode ### 5/5 — واوو *2023-07-29, version 9.31.2* واووووو ### 5/5 — Bad experience *2023-04-19, version 9.30.2* Very bad experience with delivery service without any management by the way I will complain today in DED ### 5/5 — ممتاز *2023-04-01, version 9.30.2* موقع جميل ويهل في الإستخدام وسرعة في التنفيذ ### 5/5 — متجر بيبي شوب *2023-03-13, version 9.30.2* سهل وسريع ومنتجات مضمونه --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*