# Back Market: Refurbished Tech — Shop smarter, spend less

> Marketplace for refurbished electronics with warranty and trade-in options. (iPhone/iPad app by Back Market.)

- Source: https://appshunter.io/ios/app/back-market-refurbished-tech/id1458344336 (this page in markdown: same URL + `.md`)
- Developer: [Back Market](https://appshunter.io/developer/1458344155)
- Category: Shopping, Lifestyle
- Price: Free
- Rating: 4.73/5 from 70,419 App Store ratings · 1,410 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.0 · 210 MB
- Languages: Australian English, Dutch, Finnish, French (France), German (Germany), Greek, Italian, Japanese, European Portuguese, Slovak and 2 more
- Released: 2020-10-08
- Data updated: 2026-11-09
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/back-market-refurbished-tech/id1458344336/reviews.md

## What is Back Market?

Refurbished tech that's actually as good as it sounds. Because you should have the same peace of mind buying refurbished as you do when buying new. Every device is professionally inspected and backed by The Back Market Promise.

With over 17 million customers globally, Back Market is the refurbished tech marketplace and shopping app where people buy refurbished and pre-owned devices with confidence — for way less than buying brand new.

Save up to 40% vs. buying new on professionally inspected devices. Browse phones, iPads and tablets, MacBooks and laptops, Apple Watch, smartwatches, AirPods, audio gear, gaming consoles and more all in one app, all given a second life by experts.

▶ SHOP REFURBISHED TECH YOU CAN TRUST WITH THE BACK MARKET PROMISE

Every device sold on Back Market is refurbished by qualified professionals and thoroughly checked before it reaches you. 

Eligible purchases include:
• 1-year warranty
• 30-day returns if it’s not the right fit
• Devices checked with up to 100-point quality inspections
• Devices guaranteed not to be locked, stolen or fraudulently sourced
• Back Market Customer Care ready to help if something goes wrong

Get extra peace of mind on eligible purchases with Express Replacement: if something goes wrong with an eligible device, a replacement can be shipped for free before the original device is sent back.

On eligible purchases, you can also add a BackUp protection plan for even more protection if something goes wrong.

▶ AN APP BUILT AROUND HOW YOU SHOP

The Back Market app makes it easy to choose the right device:
• Browse and compare phones, tablets, laptops and more in one place
• Discover offers and limited-time deals on tech that suits your needs
• Save your favorites and get notified when prices drop
• Follow your order from checkout to delivery with in-app tracking
• Use flexible payment options and pay over time, where available

▶ STUDENT, EDUCATOR OR US MILITARY?

• Students and educators can get an extra $20 off eligible orders.
• Eligible US military customers can get an extra 10% off selected offers.

▶ TURN OLD TECH INTO MONEY WITH BACK MARKET TRADE-IN

• Sell your old smartphones, tablets, MacBooks and laptops, gaming consoles, headphones.
• Get a Trade-in offer in minutes, ship your device for free using the instructions provided and get paid once it’s checked
• Scan to trade in and AI grading help you identify your device, assess its condition and get a more accurate offer in minutes
• You can get up to $700 for eligible devices when you trade in

▶ CHECK HOW YOUR DEVICE IS DOING

With Device Care features available in the app, you can run diagnostics on your current phone or tablet to check key functions such as screen, audio, camera, sensors and connectivity. It’s an extra way to keep an eye on how your device is working and get more life out of it.

▶ REFURBISHED THAT’S BETTER FOR YOUR WALLET AND THE PLANET

Choosing refurbished instead of new helps extend the life of existing devices and reduce electronic waste. You get refurbished tech that fits your life today, while helping avoid the impact of manufacturing something brand new.

▶ ABOUT US

Founded more than 10 years ago, Back Market is one of the largest premium refurbished tech marketplaces. Our mission is to make refurbished tech the mainstream choice by extending the life of devices, fighting electronic waste, and challenging today's throwaway culture.

Over 30 million refurbished devices have been sold on Back Market across 17 markets, avoiding approximately 1.6 million tons of carbon emissions.

Buy smarter, buy with confidence.

## Key features

- Shop refurbished phones, tablets, laptops, and more
- 1-year warranty and 30-day returns on eligible purchases
- Trade-in old devices for cash
- Device diagnostics and care features
- Exclusive discounts for students, educators, and military
- Order tracking and flexible payment options

## Chart rankings

- #152 in Top Free · Shopping (US App Store)

## What do users think of Back Market?

Reviews of Back Market are mixed: the Shopping app is rated 4.7/5 from 70K App Store ratings. What users like most: fast and reliable delivery, great quality refurbished products. Top complaints: issues with product condition not matching description, lack of transparency from sellers. Summarized from real user reviews.

**Pros**

- 🚀 Fast and reliable delivery
- 👍 Great quality refurbished products
- 💰 Affordable prices
- ♻️ Environmentally friendly
- 🔒 Trustworthy company
- ⭐ Excellent customer service

**Cons**

- 🐛 Issues with product condition not matching description
- 🔍 Lack of transparency from sellers
- 🤔 Confusing return/refund process
- 📞 Poor responsiveness of customer support
- 🕰️ Slow shipping and order processing

**Commonly reported bugs**

- Devices arriving locked or with other issues
- Incorrect product specifications on listings
- Inconsistent quality control

**Most requested features**

- Battery health information for devices
- More detailed product condition descriptions
- Direct communication with sellers
- Improved packaging and shipping to prevent damage

## Is Back Market safe?

Back Market: Refurbished Tech appears safe based on user ratings. The AppsHunter Safety Score for Back Market is 95 out of 100. This assessment is based on 70,419 user ratings, with an App Store average of 4.7 out of 5. Of 70,413 App Store ratings, 93.6% point to a safe experience, 1.7% suggest some concerns, and 4.7% point to a risky experience.

## Is Back Market legit?

Back Market: Refurbished Tech appears to be a legitimate app. The AppsHunter Legitimacy Score for Back Market is 93 out of 100 points across 7 verification signals from App Store and developer data.

## Recent user reviews (10 of 1,410)

All indexed reviews: https://appshunter.io/ios/app/back-market-refurbished-tech/id1458344336/reviews.md

### 5/5 — Good

*2026-10-30, version 5.76*

Very good

### 5/5 — Thank so much

*2026-10-29, version 5.76*

I appreciate the consistent communication and how quickly items are shipped

### 5/5 — Superb service and stuff

*2026-10-29, version 5.76*

My first time using Back Market and everything went smoothly. My new iPhone is exactly as I’d hoped and at a great price. Communications were excellent. I wasn’t charged until the phone arrived and the trade-in is very easy. Highly recommended!

### 5/5 — 1st class

*2026-10-28, version 5.75*

3rd delivery from back market and this time arrived a day earlier than expected and phone was flawless as usual. Couldn’t rate highly enough!!

### 1/5 — Honteux

*2026-10-28, version 5.76*

Une honte !j’ai commander un iPhone 16 sur votre site en bleu et je ne l’ai jamais reçu à fuir

### 5/5 — W.Jacks

*2026-10-27, version 5.76*

The process of ordering from shipping to receiving was all expeditiously done. Highly recommended.

### 5/5 — Great app

*2026-10-27, version 5.76*

This is an easy app to use throughout. Very helpful tips & guidance. I have bought two phones from here & both were exceptional value. I highly recommend.

### 1/5 — Most unprofessional sales platform. .

*2026-10-27, version 5.76*

I ordered two iPads. I ordered one first, paid for the specifications with price. Item arrived with a different downgraded specifications yet I was charged that same amount. No customer alert but Back market decided to send the wrong item I did not order with lesser price than what I ordered. I thought that might be a mistake. I did made a return then made another order for 13” iPad Pro WiFi +cellular.  I was sent 11” IPad Pro. So this has been what back market does. You order an item, they charge you for its price, then send you an item similar but of lesser value for the same higher amount you paid without the vendor saying nothing or making you the customer aware they don’t have your ordered product. This is not different from stealing or rubbing off your customers. You guys are very unprofessional. I will do this same review on google as well. I would have loaded all the pictures here if there was a channel to do so.

### 2/5 — Poor Communication

*2026-10-27, version 5.76*

My laptop was supposed to be delivered on the 23rd Oct. However received nothing and no update on when I will get my laptop. I needed it today and now I will have to find alternative solution. I did not need this. Especially with my anxiety and depression.

### 1/5 — Very Disappointing Experience — Amazon Is Better!

*2026-10-27, version 5.76*

⭐ Very disappointing experience — I would not recommend it!

I ordered a phone and have been waiting since 17 October 2026, but it still hasn’t arrived. I’ve contacted DPD and customer service, but my problem remains unresolved. I’ve wasted so much time chasing my delivery, and the lack of a clear solution has been extremely frustrating.

If a company takes your money, it should make sure you receive your order or provide a refund when things go wrong. I have requested a cancellation and a full refund because I cannot keep waiting any longer.

Honestly, Amazon has been a much better experience for me. I would rather shop with Amazon because I value reliable deliveries and good customer service.

Based on my experience, I would advise other customers to think carefully before ordering from Back Market. I hope they take responsibility for this situation and refund my money as soon as possible.

I will not consider ordering from Back Market again unless they improve their service.

## Frequently asked questions about Back Market

### Does Back Market have ads?

No, Back Market is ad-free, allowing for an uninterrupted shopping experience.

### What is the warranty on Back Market refurbished devices?

Eligible purchases on Back Market include a 1-year warranty, providing peace of mind for your refurbished tech.

### How can I return a device purchased from Back Market?

You can return eligible purchases within 30 days if it's not the right fit. Back Market also offers Express Replacement for eligible devices.

### Can I sell my old device through Back Market?

Yes, you can turn old tech into money with Back Market's trade-in program. You can get a trade-in offer in minutes and ship your device for free.

### What kind of devices can I buy on Back Market?

You can browse phones, iPads and tablets, MacBooks and laptops, Apple Watch, smartwatches, AirPods, audio gear, and gaming consoles.

### Are there special discounts for students or military personnel on Back Market?

Yes, students and educators can get an extra $20 off eligible orders, and eligible US military customers can get an extra 10% off selected offers.

### How does Back Market ensure the quality of refurbished devices?

Every device is professionally inspected and checked with up to 100-point quality inspections by qualified professionals before it reaches you.

### What are the user reviews like for Back Market?

Back Market has a 4.7-star rating from over 70,000 reviews. Users often praise the fast delivery, great quality, and affordable prices, though some mention issues with product condition descriptions and customer support responsiveness.

## Version history (last 5 releases)

### 5.78 — 2026-11-09

This is an update. And this is the update message: message. Just kidding! This update includes some minor bug fixes and improvements.

### 5.77 — 2026-11-02

This is an update. And this is the update message: message. Just kidding! This update includes some minor bug fixes and improvements.

### 5.76 — 2026-10-26

This update includes some minor bug fixes and improvements to make the app work even better for you.

### 5.75 — 2026-10-19

This update includes some minor bug fixes and improvements to make the app work even better for you.

### 5.74 — 2026-10-12

This update includes some minor bug fixes and improvements to make the app work even better for you.

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## Related topics

[buy and sell electronics](https://appshunter.io/ios/topics/buy-and-sell-electronics) · [back](https://appshunter.io/ios/topics/back) · [used electronics](https://appshunter.io/ios/topics/used-electronics) · [back market](https://appshunter.io/ios/topics/back-market) · [gazelle](https://appshunter.io/ios/topics/gazelle) · [back market buy sell](https://appshunter.io/ios/topics/back-market-buy-sell) · [refurbished](https://appshunter.io/ios/topics/refurbished) · [buyback](https://appshunter.io/ios/topics/buyback) · [used phones](https://appshunter.io/ios/topics/used-phones) · [buybackart](https://appshunter.io/ios/topics/buybackart) · [electronic buy](https://appshunter.io/ios/topics/electronic-buy) · [electronic sell](https://appshunter.io/ios/topics/electronic-sell) · [black market](https://appshunter.io/ios/topics/black-market) · [vozelle](https://appshunter.io/ios/topics/vozelle) · [tech](https://appshunter.io/ios/topics/tech) · [sell phone](https://appshunter.io/ios/topics/sell-phone) · [buy electronics](https://appshunter.io/ios/topics/buy-electronics) · [geek buying](https://appshunter.io/ios/topics/geek-buying) · [sell electronics](https://appshunter.io/ios/topics/sell-electronics) · [cdiscount](https://appshunter.io/ios/topics/cdiscount)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-09.*
