# Background Remover: BG Eraser — user reviews > 67 indexed App Store user reviews of Background Remover by Nero AG, rated 4.70/5 from 165 ratings. - Source: https://appshunter.io/ios/app/background-remover-bg-eraser/id6502436500/reviews - App overview in markdown: https://appshunter.io/ios/app/background-remover-bg-eraser/id6502436500.md - Rating breakdown: 5★ 149 · 4★ 4 · 3★ 3 · 2★ 3 · 1★ 6 ## Newest reviews (11 of 67) ### 4/5 — Ha mejorado *2025-09-22, version 1.12.0* Ya funciona bien ### 3/5 — 小心推文騙人 *2025-09-18, version 1.12.0* 小心推文騙人 ### 4/5 — Works like a charm! *2025-09-17* Powerful and accurate, easy to use! **Developer response:** Thank you so much for the kind words! ✨ We’re glad you enjoy it, and we’ll keep working hard to make the program even better. If you have any feedback, feel free to reach us at ai@nero.com . ### 5/5 — Transparency *2025-09-03* Fantastic tools for edit background **Developer response:** Thank you so much for your support! ✨ Feel free to share any feedback with us at ai@nero.com. We’ll keep making Erasee AI even better! ### 5/5 — Great *2025-06-05* This is really great and useful and helpful tool for my graphic business **Developer response:** Thank you so much for your support! ✨ Feel free to share any feedback with us at ai@nero.com. We’ll keep making Erasee AI even better! ### 5/5 — good *2025-04-26, version 1.6.12* very useful and easy to use ### 5/5 — 사용이 편리하고 빠름 *2025-04-25* 사진만 업로드 하면 바로 주의 배경이 제거 되고 쉽게 다운로드 받고 편리합니다 **Developer response:** 좋은 평가와 관심에 감사드립니다! ✨추가 의견이나 피드백은 언제든지 ai@nero.com 으로 보내주세요. Erasee AI는 더욱 발전해 나가겠습니다! ### 4/5 — Appréciation *2025-04-22* Super et facile d’utilisation **Developer response:** Merci beaucoup pour votre appréciation ! ✨ N'hésitez pas à nous envoyer vos suggestions ou retours à ai@nero.com. Nous continuerons à améliorer Erasee AI ! ### 3/5 — App does decent enough I supposed but… *2025-04-18* This app works alrighty for what it’s designed to do, but needs more Robust Features/Improvements. Some App suggestions I came up with are as follows: 1.) Allow the app to remove BG on just images; but videos too! 2.) Allow newer iPhones with Apple Intelligence on board them to do their own AI Work on the device rather than offloading it to another device somewhere in the world. 3.) Allow a one-time purchase of a Lifetime Standard Membership with the option to upgrade to a Lifetime Pro Membership down the for an extra few dollars. 4. Allow editing of Metadata and EXIF data on Video, GIF, and Image files. 5.) Allow GIF files to be cropped 6.) Allow AI to generate an object INSIDE a video/image file. All in all; I think this is the most important stuff that could really help this app reach newer and broader horizons of professional video/photo editors like myself who just want a single, premium, one time purchasable app that does a little bit of everything. Overall, I'd say this app does as advertised; the problem being here is not much IS advertised. If this had more robust features and the current features it DID have worked better, I'd give this app a higher rating but until these issues are addressed; My Final App Rating is... ⭐️6.5/10⭐️ **Developer response:** Thanks so much for the detailed review! You’ve shared some amazing ideas — especially around video support, on-device AI, and metadata editing. We’re excited to let you know that a Lifetime Membership option is coming very soon! We’re listening closely and will keep working to make the app even better. Feel free to drop us more suggestions at ai@nero.com! ### 5/5 — Suppresseur arrière plan *2025-04-02* C’EST CE QUE JE CHERCHAIS DEPUIS LONGTEMPS ! Relativement « basique » : MAIS INCROYABLEMENT EFFICACE 👍 Compliments aux « développeurs » et MERCI 🙏 **Developer response:** Bonjour et merci beaucoup pour votre retour ! 😊 Ravis que Erasee AI réponde à vos attentes. Pour tout retour ou suggestion : ai@nero.com. ### 5/5 — Приложение *2025-03-21* Классное приложение! Хорошо удаляет задний фон **Developer response:** Спасибо за ваш отзыв! 😊 Рады, что вам нравится приложение. Если у вас есть пожелания по новым функциям, пишите нам на ai@nero.com! 🎨 ## Most critical reviews (10 lowest-rated) ### 1/5 — 購買後一直閃退 *2025-11-07, version 1.13.5* 花了快兩百結果根本沒辦法用 也沒辦法退費 一直閃退 爛 原本很喜歡用的說 ### 1/5 — 被限免廣告騙根本沒有 *2025-09-20, version 1.12.0* 被限免廣告騙根本沒有 ### 1/5 — 好似用緊56K modem咁loading *2025-09-17, version 1.12.0* 好似返咗80年代download MP3咁樣，load 張相前面竟然要排隊，仲有百幾個人排隊，真係搞唔掂 ### 1/5 — 寫0元還收費 詐騙 *2025-09-17, version 1.12.0* 寫0元還收費 詐騙 ### 1/5 — Scam *2025-09-17* Offer lifetime free but show ¥8000 when I choose **Developer response:** Sorry for the confusion 🙏 Please double-check the price before confirming payment. If you were charged and are not satisfied, you can request a refund directly through the App Store. For any further help, feel free to contact us at ai@nero.com. ### 1/5 — Stuck when processing with my photos... *2025-02-12* ... in my iPhone 12 mini (iOS v18.3.1). :( **Developer response:** Sorry about that! Could you submit feedback in the app or email us at feedback@nero.com? We’ll look into it! ### 2/5 — 要load好耐先處理到一張圖片 *2025-09-19, version 1.12.0* 要load好耐先處理到一張圖片 ### 2/5 — long queues or longer wait times *2025-09-17* Just the queues take too long, can’t use offline, and generated ai backgrounds don’t always work, some queues are really long… **Developer response:** Sorry about the long wait times 🙏 Due to heavy traffic the queues were longer than usual, but we’ve already made adjustments. Please try again and let us know if the issue continues. You can always reach us at ai@nero.com for further feedback. ### 3/5 — Surport *2025-10-25, version 1.13.5* I accidentally bought an in-app purchase, and the payment failed due to insufficient funds. I need to cancel the transaction so I can continue using my account. Could an Admin please help me cancel it? ### 3/5 — Stürzt sehr oft ab *2025-09-23* Die App an sich ist gut,nur stürzt es oft beim bearbeiten der Fotos ab.iPhone XS iOS 18.7 **Developer response:** Es tut uns leid, dass die App beim Bearbeiten von Fotos oft abstürzt 🙏. Könnten Sie uns bitte die Details zu Ihrem Gerät und System an ai@nero.com senden? Unser Team wird die Ursache prüfen. Wir arbeiten kontinuierlich daran, die Stabilität zu verbessern. Vielen Dank für Ihr Verständnis! ## Most praised reviews (10 highest-rated) ### 5/5 — 👍🏻👍🏻👍🏻 *2025-12-03, version 1.14.8* 👍🏻👍🏻👍🏻 ### 5/5 — Easy and exceptional *2025-11-12* I was able to select my photo and the background was eliminated in seconds! I then chose a background color and my photo was ready to hang!! **Developer response:** Hey there! We're delighted to hear Erasee helped you create a more beautiful photo. We will continue to release new features. To stay up to date, follow us on Instagram at https://www.instagram.com/bgerasee/. ### 5/5 — Super *2025-11-05* Macht richtig spaß **Developer response:** Vielen Dank für Ihr tolles Feedback! 😊 Es freut uns sehr, dass Sie Spaß mit unserer App haben. Wir werden weiterhin daran arbeiten, sie noch besser zu machen! ### 5/5 — Incredible *2025-09-30, version 1.12.0* You can erase anything with this app ### 5/5 — Better than expected *2025-09-29, version 1.12.0* The best app so far for background removal. I don’t even need to open photoshop. Thanks team! ### 5/5 — funciona muy bien *2025-09-20, version 1.12.0* hace muy buen trabajo eliminando fondos!!! ### 5/5 — 有驚艷到 *2025-09-18, version 1.12.0* 確實好用，去背效果蠻完整的 ### 5/5 — It works *2025-09-17* Tried with a few different photos and it’s fantastic. Thank you **Developer response:** So glad to hear it worked well for you! ✨ Thanks for trying Erasee, and feel free to share any feedback with us at ai@nero.com — we’ll keep making it even better! ### 5/5 — Un grand merci *2025-09-17* simple et efficace.. claire et nette.. bonne continuation ! **Developer response:** Merci infiniment pour votre soutien ✨ Votre retour nous fait vraiment plaisir ! N’hésitez pas à partager vos idées ou suggestions avec nous à ai@nero.com . Nous continuerons à améliorer Erasee AI pour vous offrir la meilleure expérience possible 🙌 ### 5/5 — 💰📦 *2025-09-08* 💲💲 **Developer response:** Thank you so much for your support! ✨ Feel free to share any feedback with us at ai@nero.com. We’ll keep making Erasee AI even better! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*