# Backline+ — Healthcare collaboration > HIPAA-compliant healthcare collaboration and workflow automation platform. (iPhone/iPad app by Diagnotes Inc.) - Source: https://appshunter.io/ios/app/backline-plus/id827626241 (this page in markdown: same URL + `.md`) - Developer: [Diagnotes Inc](https://appshunter.io/developer/827626244) - Category: Medical - Price: Free - Rating: 2.40/5 from 33 App Store ratings · 16 written reviews indexed - Age rating: 17+ - Requires: iOS 16.0 · 117 MB - Languages: American English - Released: 2014-03-27 - Data updated: 2026-08-21 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/backline-plus/id827626241/reviews.md ## What is Backline+? Intelligent Workflow Management & Collaboration for Healthcare Professionals Backline+ is a cloud-based platform delivering real-time collaboration, workflow automation and secure messaging for the healthcare industry. Designed for healthcare professionals, Backline+'s HIPAA-compliant clinical collaboration platform intuitively mirrors the workflow, collaboration and communication needs of clinicians and administrative staff and delivers them in one, easy-to-use integrated experience. Deployed in healthcare systems across the US, Backline+ has become a platform of choice for hospitals and health systems wanting to go beyond secure messaging and embrace the efficiencies that come with real-time collaboration and workflow automation. • Designed by healthcare professionals for healthcare professionals • Centralizes all communications in one HIPAA-compliant hub • Virtual patient rooms for ultimate care team collaboration With the Backline+ platform, you can: • Increase Profitability • Improve Productivity • Increase Clinician and Patient Satisfaction • Decrease Re-admittance Rates ## Key features - Real-time collaboration - Workflow automation - Secure messaging - HIPAA-compliant - Virtual patient rooms - Centralized communications ## Recent user reviews (10 of 16) All indexed reviews: https://appshunter.io/ios/app/backline-plus/id827626241/reviews.md ### 1/5 — Doesn’t alert with watch *2024-09-24* Why can’t I get this app to alert me via phone. The notifications go to my watch and phone, but the phone doesn’t alert me and my watch just vibrates. How can I be expected to respond to a call when the alerts aren’t set up correctly? Does anyone else have this problem with their Apple Watch?? HELP!! ### 1/5 — Dangerously bad *2024-05-16* Liability, intrusive, waste of time ### 3/5 — Little bit of everything *2023-12-21* Very easy to learn interface which is appreciated intern year when you learn 100 new technologies. Would love the ability to make phone calls. Some features are built in HIPAA violations. Adding people to chats shows info about old shared patients with consultants even months ago. It sometimes even combines 2 unrelated chats. Otherwise the most seamless transition of all the grinds I’ve learned ### 1/5 — Constant Unread Notifications *2023-07-19* App keeps sending unread notifications when there are no unread messages. This still occurs even after restarting the device, clearing messages and closing the app. ### 2/5 — One benefit *2021-05-08* The real benefit of why we are forced to use this product is because of HIPAA. Otherwise it tries to recreate what you can already do with your phone. Making a phone call uses data through the app. It would be better to call using minutes with a masked phone number. Label the audio call as audio, most people get scared that it’s labeled video. Pictures, video already on our phones. It would be nice to markup photos in the app. The texts are too small, especially when the phone is mounted in a car. There is no easy one button call back with an extension. Again our number should be masked and be a phone call. The rooms, paging system are ok but they are solving a problem we didn’t have. There should be a read receipt so people don’t have to respond “ok,” “got it,” “thanks” and the phone keeps notifying of a new message. ### 2/5 — Needs some calendar help *2021-03-27* This platform is used by our network for scheduling providers. Calendar viewing leaves much to be desired. It is difficult to follow multiple people on a given day. In the iOS version you can only look one day into the future - pretty abysmal. I’m only using the app because I’m forced to use it. Until it is updated and bolstered especially in the scheduling arena - would suggest choosing another platform even if it requires paying for it. ### 3/5 — Fairly reliable *2020-12-24* It’s fairly reliable, but I wish when I read the message of ‘Thanks’ on my iWatch, clicking dismiss would actually stop the alerts. The sag it’s set up it keeps alerting on my phone until I open the app. Please fix! ### 1/5 — Poorly designed *2020-03-14* Awful application. Terrible for patient care. The alerts are not loud enough. Not intuitive to use. Slow to load. Full of bugs. Does not even accurately displays who is on call. Clearly not designed with healthcare workers or patients in mind. I don’t know who thought this was a good idea **Developer response:** Thank you for sharing this feedback and we apologize for the frustrating experience. It does sound like we will be able to help you with this problem, with the current version of Diagnotes. Our Product Team would love to connect with you about your experience. Please feel free to reach out to us at support@diagnotes.com and mention this comment, so we can more specifically address your issue. ### 2/5 — Does not work well with Android *2020-01-07* Alerts don’t work well and eventually go through standards text alerts. This is then indistinguishable from personal text messages. Sometimes alerts don’t go through when automatically logged out. I was forced to get an Apple phone which works much better. **Developer response:** Thank you for sharing this feedback and we apologize for the frustrating experience. It does sound like we will be able to help you with this problem, with the current version of Diagnotes. Please feel free to reach out to us at support@diagnotes.com and mention this comment, so we can more specifically address your issue. ### 2/5 — Notifications won’t go away *2019-05-23* First time this has happened, but it looks like I have two unread conversations when all are completed. Active discussions have been cleared out and still I see the notification. **Developer response:** Thank you for sharing this feedback and we apologize for the frustrating experience. It does sound like we will be able to help you with this problem, with the current version of Diagnotes. Please feel free to reach out to us at support@diagnotes.com and mention this comment, so we can more specifically address your issue. ## Frequently asked questions about Backline+ ### What is Backline+? Backline+ is a cloud-based platform designed for healthcare professionals to facilitate real-time collaboration, automate workflows, and ensure secure messaging. It aims to centralize all communications within a HIPAA-compliant environment. ### Who is Backline+ designed for? Backline+ is specifically designed by healthcare professionals for healthcare professionals, including clinicians and administrative staff within hospitals and health systems. ### What are the main benefits of using Backline+? Users can expect to increase profitability, improve productivity, enhance clinician and patient satisfaction, and potentially decrease re-admittance rates by leveraging Backline+'s collaborative features and workflow automation. ### Is Backline+ HIPAA-compliant? Yes, Backline+ is a HIPAA-compliant clinical collaboration platform, ensuring that all communications and data handled within the system meet federal privacy and security standards. ### What devices does Backline+ support? Backline+ is available on iPhone and iPad devices, allowing healthcare professionals to access its features on the go. ### How often is Backline+ updated? The latest version of Backline+ is 6.42.1, and it was last updated on March 18, 2026, indicating a commitment to ongoing development and feature enhancements. ### What is the user rating for Backline+? Backline+ has a rating of 2.4 stars from 32 ratings, suggesting that while it offers valuable features, there may be areas for improvement based on user feedback. ### Does Backline+ have ads? No, Backline+ does not contain advertisements, providing an uninterrupted user experience for healthcare professionals. ## Version history (last 5 releases) ### 6.45.0 — 2026-08-14 Backline+ is regularly updated with new capabilities while further simplifying the user experience, making it both more effective and more intuitive to use. Latest updates: • General improvements and less-visible fixes Question or Suggestions? Contact us at support@backlinehealth.com ### 6.44.0 — 2026-06-17 Backline+ is regularly updated with new capabilities while further simplifying the user experience, making it both more effective and more intuitive to use. Latest updates: • SSO/SAML enhancements • General improvements and less-visible fixes Question or Suggestions? Contact us at support@backlinehealth.com ### 6.43.0 — 2026-06-01 Backline+ is regularly updated with new capabilities while further simplifying the user experience, making it both more effective and more intuitive to use. Latest updates: • General improvements and less-visible fixes Question or Suggestions? Contact us at support@backlinehealth.com ### 6.42.2 — 2026-04-21 Backline+ is regularly updated with new capabilities while further simplifying the user experience, making it both more effective and more intuitive to use. Latest updates: • General improvements and less-visible fixes Question or Suggestions? Contact us at support@backlinehealth.com ### 6.42.1 — 2026-03-18 Backline+ is regularly updated with new capabilities while further simplifying the user experience, making it both more effective and more intuitive to use. Latest updates: • Fix for keyboard presentation on iOS 17, iOS 18 • General improvements and less-visible fixes Question or Suggestions? Contact us at support@backlinehealth.com ## Apps similar to Backline+ | App | Rating | Price | Category | | --- | --- | --- | --- | | [symplr Clinical Communications](https://appshunter.io/ios/app/symplr-clinical-communications/id473260569) | 2.7 (6) | Free | Medical | | [TigerConnect](https://appshunter.io/ios/app/tigerconnect/id355832697) | 2.7 (553) | Free | Medical | | [PatientNow](https://appshunter.io/ios/app/patientnow/id1483512201) | 3.3 (16) | Free | Medical | | [CipherRounds](https://appshunter.io/ios/app/cipherrounds/id787557015) | 4.1 (14) | Free | Medical | | [CitusHealth](https://appshunter.io/ios/app/citushealth/id1108920923) | 3.2 (54) | Free | Medical | | [Secure Conversations](https://appshunter.io/ios/app/secure-conversations/id1587965973) | 4.7 (350) | Free | Medical | ## More apps by Diagnotes Inc - [Diagnotes \| Patients](https://appshunter.io/ios/app/diagnotes-patients/id1208226929) All apps by Diagnotes Inc: https://appshunter.io/developer/827626244 ## Related topics [diagnotes](https://appshunter.io/ios/topics/diagnotes) · [chmedic](https://appshunter.io/ios/topics/chmedic) · [lumeon](https://appshunter.io/ios/topics/lumeon) · [outcomes sync](https://appshunter.io/ios/topics/outcomes-sync) · [grittywork](https://appshunter.io/ios/topics/grittywork) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*