# BackThen - Baby Book & Albums — user reviews > 539 indexed App Store user reviews of BackThen by Back Then Digital Ltd, rated 4.80/5 from 28,636 ratings. - Source: https://appshunter.io/ios/app/backthen-baby-book-and-albums/id1505173822/reviews - App overview in markdown: https://appshunter.io/ios/app/backthen-baby-book-and-albums/id1505173822.md - Rating breakdown: 5★ 26,166 · 4★ 1,588 · 3★ 324 · 2★ 143 · 1★ 415 ## What do users think of BackThen? Overall sentiment: mixed **Pros** - 👍 Easy to use - 👨‍👩‍👧‍👦 Helps families stay connected - 🕰️ Chronological timeline of photos - 🔒 Secure and private photo sharing - 🎨 Clean and intuitive interface **Cons** - 💰 Expensive subscription fees - 🔍 Limited free storage - 🚫 No web/desktop access - 🤔 Unclear relationship to Lifecake - 🤯 Abrupt transition from Lifecake **Commonly reported bugs** - Issues with importing Lifecake data - Inviting family members not working - App getting stuck during uploads **Most requested features** - Ability to download/backup photos - Web/desktop access for non-mobile users - Prorated refunds for Lifecake subscribers - Yearly subscription option - Better integration of comments/likes ## Newest reviews (18 of 539) ### 5/5 — Great place for memories *2026-07-15, version 2.3.0* Part of two apps and this is by far the better one. Great place for memories so they don’t get lost ❤️ ### 5/5 — Love this app *2026-07-14, version 2.3.0* So great. Recommend! ### 2/5 — Great App, but… *2026-07-14, version 2.3.0* The App has been great, but when you close your account they continue to charge you, so make sure you cancel your subscription on your side. Once account is closed you can’t get hold of them either! It’s a shame to end this way given the years I’ve been with them :( ### 5/5 — Ads *2026-07-11, version 2.3.0* I LOVE seeing ALL the photos of BEAUTIFUL ADA 🩷😍🥰😘 ### 5/5 — Best family photo app of all time *2026-07-04, version 2.3.0* Just the best - no nonsense easy to use ### 5/5 — Love love love! *2026-07-03, version 2.3.0* Great way to store all the precious memories! ### 5/5 — Great way to share updates of our baby boy! *2026-06-28, version 2.3.0* Glad my cousin told me about this app! ### 5/5 — Grandparents *2026-06-20, version 2.2.9* Love it!!!!!! ### 5/5 — Love it , memories in the making *2026-06-19, version 2.2.9* Love this app! Thanks ### 5/5 — Great app, improves constantly *2026-05-31, version 2.2.8* We’ve used this app since we had our first almost 8 years ago. Our four kids entire lives are in this app (which is also terrifying should they ever shut down completely). We love the tagging and filtering system as well as abilities to add stories and milestones, and LOVE adding videos. Things we wish for in future updates: the photobooks that automatically create leave me wanting so a way to api into Shutterfly or similar for total books (including stories, comments from family/friends) would be amazing . I would also love a way to purchase dvds or compiled videos as a “home video”. ### 5/5 — So fun *2026-05-31, version 2.2.8* Great experience ### 5/5 — Grandad review *2026-05-31, version 2.2.8* Great App. Love it. ### 5/5 — Back Then is a great App! *2026-05-28, version 2.2.8* I have used Back Then for the entirety of my kid’s life. Back when it was Lifecake, I easily shared his code with trusted family. They loved being able to have pictures to look at whenever they wanted, and I loved that it wasn’t publicly online. When they transitioned to Back Then, I worried. A few family members passed away and they had left messages. Back Then was awesome about making sure these messages transferred over. My kid is now a pre-teen, and I still have that security of being able to share photos with our loved ones, in one place, without having to keep up with a text thread or remembering to text each person. When we had a falling out with some close friends, it was easy to change their access. I pay for the VIP monthly or annual service and I have not run out of space. I don’t take as many photos as I used to, but I am comforted to know they will be there, they are secure, and I can keep uploading. ### 5/5 — Great Keepsake *2026-05-27, version 2.2.8* Excellent way to store memories! ### 5/5 — Where hearts meet *2026-05-26, version 2.2.8* My son's family moved to Colorado and I missed my granddaughter like crazy. This helps me feel like I'm a part of their lives. ### 5/5 — Elephantdude123 *2026-05-25, version 2.2.8* It is amazing and good to see!!!} it’s so sooo sooo starty good That I like it so much From elephantdude123 ### 5/5 — The absolute best *2026-05-25, version 2.2.8* Back then is the perfect place to have all the pictures and videos of your family! I have been using this app for 10 years and will never use another!! ### 5/5 — Easy to use *2026-05-24, version 2.2.8* BackThen is great! Easy to use and I don’t have to scroll through my whole library or find a shared album when I want a quick pic of my new grandson 🩵 ## Most critical reviews (10 lowest-rated) ### 1/5 — Lack of storage *2026-08-23, version 2.3.2* I am paying for extra storage but they still don’t have the extra storage capacity available and keeps saying extra storage is coming but they has done so for several months. No one replies to your questions or when the upgrade in storage is coming. ### 1/5 — Too Expensive and get your ads for products off my screen *2026-06-03, version 2.2.8* I’m only using this because some family can’t use Shared Albums on the iOS Photos app ### 1/5 — Send too many emails *2026-05-18, version 2.2.7* Very annoying ### 1/5 — Cost too much! *2025-12-06, version 2.1.3* Do NOT download. The cost has gotten out of hand. It’s not worth it. ### 1/5 — Done *2025-07-30, version 2.0.7* I have been using Back Then for almost 13 years now at $4.99/month. I have lost photos and videos from the app. They do what they want. That is $780. Now they want to increase the monthly rate on me by 35%! It was great while it lasted but im officially giving deuces to back then. Not woth the price when they do whatever they want with your photos and videos. Some get saved some do not. ### 1/5 — Raising their monthly price without any new features *2025-07-27, version 2.0.6* What is the reason of the price increase? Cancelling my subscription after 3 years as I am very disappointed ### 1/5 — Was good at first keeps putting the price up *2025-07-20, version 2.0.6* Used to be great when it was life cake. Then the price has gone up every year since. ### 1/5 — Price is too much *2025-07-19, version 2.0.6* The price of this app has gone up so much in the last two years. I think it’s too much for what it is now. ### 1/5 — Abo Falle *2025-06-27, version 2.0.4* Anfangs toll, bis die permanente und aggressive Werbung kommt und die Androhung dass man seine geliebten Memories verlieren könnte wenn man sich nicht für das 5€/Monat Abo entscheidet.. Ganz schön fiese Nummer und nervig. ### 1/5 — Verrückte Preise *2025-05-22, version 2.0.2* Das wird zu teuer 5,99 im Monat ## Most praised reviews (10 highest-rated) ### 5/5 — Baby photos *2026-08-29, version 2.3.2* Great way to see the baby photos ### 5/5 — Lovely app *2026-08-27, version 2.3.2* Just a really good app which makes it easy to share with those who should see them and keep them safe from those who should not. Steve R ### 5/5 — Love love love this app *2026-08-27, version 2.3.2* This app is awesome for keeping all of my kids pictures and videos safe and completely organized. I also have the Huply app for my pets, that’s how much I love the app. And yes, BackThen also created an app specifically to keep your pets pictures too! ### 5/5 — Cousins *2026-08-20, version 2.3.2* I am enjoying watching my cousins , Trey & Cora growing up! I do not have nicknames for them! Love Mama June ### 5/5 — Fantastic *2026-08-18, version 2.3.2* We simply love each & every picture/ video! ### 5/5 — Gteat app *2026-08-18, version 2.3.2* I love the back then app! Since many viewers are grandparents, please help us out and make the font larger in the “ comments “ section! It’s so tiny we cannot easily see it! ### 5/5 — Great app *2026-08-17, version 2.3.2* Great app - love seeing the updates and pictures of my amazing Granddaughter ### 5/5 — Ada *2026-08-01, version 2.3.0* I LOVE seeing ALL the photos of BEAUTIFUL ADA 🩷😍🥰😘 ### 5/5 — Safe *2026-07-26, version 2.3.0* This app is perfect! I love the fact that our babies are safely shared with family only! ### 5/5 — Lovely! *2026-07-16, version 2.3.0* BackThen is the perfect way for grandparents and any “absent” family and friends to keep up with the growth and development of little ones that they love but perhaps can’t see very often. And it’s private and safe. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*