# Bagel Emporium — user reviews > 52 indexed App Store user reviews of Bagel Emporium by Bagel Emporium of Armonk Inc, rated 4.80/5 from 255 ratings. - Source: https://appshunter.io/ios/app/bagel-emporium/id1525352509/reviews - App overview in markdown: https://appshunter.io/ios/app/bagel-emporium/id1525352509.md - Rating breakdown: 5★ 230 · 4★ 10 · 3★ 2 · 2★ 3 · 1★ 10 ## What do users think of Bagel Emporium? Overall sentiment: positive **Pros** - 👍 Easy to use - 👍 User-friendly interface - 🚀 Fast ordering process - 👍 Convenient for office runs - 👍 Apple Pay integration - 👍 Nicer than website - 👍 Intuitive design - 👍 Great for pre-ordering - 👍 Solves waiting in line - 👍 Best bagels in Westchester **Cons** - 🐛 Orders not always correct - 🐛 Walk-ins prioritized over online orders - 🐛 Long wait times for online orders - 🐛 Order inaccuracies - 🐛 Staff don't seem to care about customer time - 🐛 App doesn't allow cart item changes - 🐛 Unable to send chat messages - 🐛 Credit card address entry issues - 🐛 App doesn't show location before payment - 🐛 Order confirmation delays **Commonly reported bugs** - App accepts orders when closing early - Order accuracy issues - Prioritization of walk-in customers - Delays in online order fulfillment - Inability to modify items in cart - Chat feature not sending messages - Credit card address validation errors - Inaccurate order timer countdown - App doesn't show store location before payment - Delayed order confirmations - App won't complete transactions for advance orders **Most requested features** - Easier to order bulk items like egg salad - Better gluten-free bagel options - Allow changes to items in the cart - Clarify credit card address information - Make it easier to select the correct store ## Newest reviews (15 of 52) ### 3/5 — Online ordering *2026-04-04, version 11.24* Great to order online but it takes forever for the order. Seems like they take care of walk-in before online orders.also you should check your order. They do make mistakes. ### 4/5 — Great food, easy app *2025-12-20, version 11.24* Please make it easier to order things like containers of egg salad and tuna salad. Please consider getter better GF bagels other than Udi’s. ### 5/5 — Best Bagels in Westchester *2025-11-30, version 11.8* They are truly the best bagels u can find in Westchester County. ### 5/5 — Huge help! *2025-09-25, version 11.8* This app is super useful for our weekly office bagel runs. I really appreciate its creation and the bagel emporiums hard working staff! ### 5/5 — Easy to order *2025-08-29, version 11.8* Easy to use app for my go to bagel shop! ### 5/5 — App works *2025-08-27* App works great for ordering. Also lets you use Apple Pay which is convenient. Not sure if the timer countdown once order is placed is accurate. ### 5/5 — Needs some updates *2025-07-26, version 11.8* Once an item is in the cart, the app does not allow any changes to that item. It would be a great update for the future. Sometimes people want to adjust an item in the cart without having to delete that item and redo it completely. ### 5/5 — Easy App *2025-07-24, version 11.8* Simple. Done. ### 5/5 — Great app! *2025-07-20, version 11.8* Great app. Easy to order ### 5/5 — Online Ordering Done Well *2025-07-18, version 11.8* Placing an online order the night before is extremely easy! Just click on items desired, add extras, quantity-done! Order is ready onTime the next morning! ### 5/5 — Easy peasy *2025-06-23, version 11.8* Very easy ordering ### 5/5 — The Best Bagels in Westchester *2025-05-18, version 11.8* Super easy ordering using BE Bagel Emporium app. ### 5/5 — Easy to use! *2025-05-11, version 11.8* This app made me feel so good to order food in advance! ### 5/5 — Bagel Emporium *2025-04-27* This app is the best! It makes ordering bagels much easier than ordering on the website. The app is also much nicer than the website. I totally recommend using this app!💙💙💙💙 ### 5/5 — Simple ordering system for a great bagel store *2025-03-15, version 10.39.1* The app usage was simple, not a fancy interface. Quick clean and intuitive ## Most critical reviews (10 lowest-rated) ### 1/5 — closed early *2026-06-21, version 11.24* if you’re closing early then the app shouldn’t accept new orders. service is going downhill recently ### 1/5 — Waiting *2025-06-15, version 11.8* The online app provides zero assistance when issues occur. This particular location prioritizes in person service to online service so you end up waiting as person after person comes and leaves despite you submitting your order like 15 minutes earlier than the person walking in and leaving. ### 1/5 — Easy to select wrong store *2025-02-14, version 10.39.1* The app is poorly played out and easy to inadvertently hit the wrong store . Final order should show location before asking for payment ### 1/5 — The worst !! *2024-09-07, version 10.39.1* Spent 20 minutes entering order and trying to pay Won’t accept any form of payment Complete waste of my time ### 1/5 — Bagel Emporium App *2024-08-25, version 10.39.1* Tried to order a day in advance but app wouldn’t complete the transaction, while allowing me to schedule the pick up for the following morning. Very frustrating. ### 1/5 — Credit card address info *2024-08-19, version 10.39.1* The credit card intake doesn’t work in this app. It asks for ‘address line 1’ and ‘zip code’ only, and it doesn’t know what it wants. I tried several times with the address formats, including the city, state in different combinations and nothing works. Please clarify the requested address information in the app. ### 2/5 — Must not work *2026-05-04, version 11.24* The app must not work correctly, because no one seems to get my order correct in the morning. Even when it’s as simple as “ toast, toasted with butter” ### 2/5 — Don’t rely on it *2026-01-31, version 11.24* Several times I placed an order with a designated pick up time and 9 times out of 10 I have to still sit waiting 10+ minutes for my order. Staff don’t seem to care about customers time. ### 2/5 — Unable to chat when using the chat feature *2024-12-25, version 10.39.1* In leaving feedback of missing items from my order the app forces you into a chat with customer service. You can type into the chat to respond, but there is no way to send your message into the chat. At least nothing that is intuitive. ### 2/5 — Good App BUT… *2024-09-01, version 10.39.1* The app is good but it consistently takes a while after you order to get an order confirmation. I’ve had to call a few times after ordering to ensure my order was received. Hopefully they fix this soon. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy and excellent *2026-05-07, version 11.24* App is easy to use and solves for waiting on line at this excellent bagel shop ### 5/5 — The best bagels *2026-04-25, version 11.24* Are at The Bagel Emporium. The staff is wonderful, and the food is terrific. ### 5/5 — Easy peasy *2026-04-25, version 11.24* Very easy ordering ### 5/5 — Bagel Emporium *2026-04-13, version 11.24* This app is the best! It makes ordering bagels much easier than ordering on the website. The app is also much nicer than the website. I totally recommend using this app!💙💙💙💙 ### 5/5 — Excellent *2026-03-22, version 11.24* Excellent ### 5/5 — So easy! *2026-02-27, version 11.24* Bagels are top notch, everyone always so nice, thank you! ### 5/5 — Easy to use *2026-01-22, version 11.24* Great app ### 5/5 — Best Bagels in Westchester *2026-01-10, version 11.24* They are truly the best bagels u can find in Westchester County. ### 5/5 — NYC bagels right in Tarrytown *2026-01-01, version 11.24* Always amazing. Always great service. ### 5/5 — App works *2025-12-15, version 11.24* App works great for ordering. Also lets you use Apple Pay which is convenient. Not sure if the timer countdown once order is placed is accurate. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*