# Baggins Sandwiches — user reviews

> 19 indexed App Store user reviews of Baggins Sandwiches by Incentivio, Inc., rated 4.76/5 from 969 ratings.

- Source: https://appshunter.io/ios/app/baggins-sandwiches/id1634747850/reviews
- App overview in markdown: https://appshunter.io/ios/app/baggins-sandwiches/id1634747850.md
- Rating breakdown: 5★ 847 · 4★ 65 · 3★ 24 · 2★ 10 · 1★ 23

## What do users think of Baggins Sandwiches?

Overall sentiment: negative

**Pros**

- 👍 Yummy sandwiches
- 👍 Friendly staff

**Cons**

- 🐛 App doesn't work
- 🐛 Reward system issues
- 🐛 Gift card payment problems
- 🐛 In-app deal didn't work
- 🐛 No delivery option
- 🐛 Incorrect address in database
- 🐛 No in-store payment option

**Commonly reported bugs**

- Unable to order through app for months
- Reward system requires online ordering
- Cannot pay with multiple gift cards or split payment
- $3 coupon for app download doesn't work
- No delivery option available
- Address in database is incorrect
- No way to pay in-store

**Most requested features**

- Add option to choose hot vs cold for Grinder sandwich
- Allow in-store payment with gift cards

## Newest reviews (1 of 19)

### 3/5 — A

*2022-10-28, version 1.0.1*

Add an option to choose hot vs cold for the Grinder sandwhich

## Most critical reviews (10 lowest-rated)

### 1/5 — Dont download

*2026-03-10, version 1.0.5*

The app doesn’t work and if you order from the website your ID will be stolen. I have had it happen 2x’s

### 1/5 — App doesn’t work

*2026-02-26, version 1.0.5*

It’s been over MONTHS that every time I try to place an order through the app it says “unable to order through the app at this moment”. I thought it’d be a glitch or something but it’s been MONTHS. I try to call restaurant but I have to place the order on the app. I just go to the website and might delete this app. Just taking up storage space 🙄

### 1/5 — Baggins app is terrible

*2023-08-12, version 1.0.3*

Just so you know the $3 coupon they promise as a sign up DOES NOT WORK AT ALL the people who work in the brick and mortar stores know, the corporate office does not care and leaves the employees hanging so customers are NOT happy with the lie, managers have. NO way to override it.
Fix your app bugs Baggins and give the managers a $3 coupon to make up for the glitch

### 1/5 — In app deal didn’t work

*2023-07-08, version 1.0.3*

Could not use my $3 off coupon for downloading the app :(

### 1/5 — In App Deal Never Worked

*2023-07-08, version 1.0.3*

Supposed to be 3$ off your first order. Did not do that was very confusing. Nice font though

### 1/5 — No option for delivery

*2022-11-09, version 1.0.2*

I wants my order delivered and didn’t get an option for delivery and can’t call to change it! So stupid. 😡

### 1/5 — I love Baggins sandwiches but…

*2022-09-19, version 1.0.1*

Right off the bat, creating an identity they ask for a some nefarious number. What it is I don’t know, and I don’t care. I deleted the app. Get serious next time!

### 1/5 — Awful service

*2022-09-10, version 1.0.1*

They just contract with doordash’s awful service. Terrible.

### 3/5 — Reward System is messed up!!!!!

*2024-08-15, version 1.0.3*

So, unlike every other reward system that I’ve used,  you cannot get your rewards unless you order online.  I walked in the store to be told that unless I order ahead of time,  you can’t put in for a reward.   This is SO stupid.  Get with the program Baggin’s.

### 3/5 — Gift Card on App issues

*2024-01-30, version 1.0.3*

Great place but the App is not helpful when using gift cards, cannot pay with more than one gift card or split payment between gift card and credit card..

## Most praised reviews (8 highest-rated)

### 5/5 — Yummy!

*2024-07-28, version 1.0.3*

Amazing sandwiches and really friendly staff!!

### 5/5 — Baggins is Amazing

*2024-06-29, version 1.0.3*

Amazing

### 5/5 — Always the best sandwiches ever!

*2023-01-27, version 1.0.2*

I have been a customer of Baggins for many years -never disappointed! So happy with their service and tasty food!!

### 5/5 — Great food

*2022-12-16, version 1.0.2*

Excellent fresh food.

### 5/5 — Awesome sauce!!

*2022-10-19, version 1.0.1*

This new app is soooo much easier than calling or ordering online!  Loving it!!!

### 4/5 — Still some bugs

*2022-08-24, version 1.0.1*

You select the delivery address and time before your order. By the time the order was completed the time was incorrect and it kicked me out to select a new time. Clumsy. Select the delivery time after order. 
Also, my address in the database is incorrect and there is no way to correct this. I hope my order gets to the correct address.

### 4/5 — Mostly works well with 2 shortcomings

*2022-08-22, version 1.0.0*

There is no way to place an order and pay in the store (e.g., with gift cards).

There is no way to substitute an ingredient without dropping one and then paying extra for the replacement.

### 3/5 — To go orders

*2023-06-21, version 1.0.3*

Unable to place a to go order at restaurants they FORCE you to put your order in online and pre pay. It’s a hassle and inconvenient

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
