# Baha Smart App

> iPhone app to control and manage Baha sound processors. (iPhone/iPad app by Cochlear Ltd.)

- Source: https://appshunter.io/ios/app/baha-smart-app/id1510320334 (this page in markdown: same URL + `.md`)
- Developer: [Cochlear Ltd](https://appshunter.io/developer/489503787)
- Category: Medical
- Price: Free
- Rating: 2.10/5 from 86 App Store ratings · 124 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 208 MB
- Languages: Korean, Georgian, Greek, Dutch, Danish, German (Germany), Latvian, Russian, Romanian, Lithuanian and 35 more
- Released: 2022-04-24
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/baha-smart-app/id1510320334/reviews.md

## What is Baha Smart App?

Control your compatible* Baha sound processor directly from your iPhone.

To use the Baha Smart App, you first need to pair your iPhone to your sound processor and wait for pairing confirmation.

With the Baha Smart App, you can...
- Change programs on your sound processor and activate streaming from your wireless accessories
- Adjust volume and sound on your sound processor and wireless accessories
- Create Favourites, and link them to specific locations
- Locate a lost or misplaced sound processor
- View sound processor status and usage
- Access support information

Note: Some features require you to log into the app using your Cochlear account details.

For more information and support, visit www.bahasmartapp.com

*For up-to-date compatibility, visit www.cochlear.com/compatibility

Note: Continued use of GPS running in the background can dramatically decrease phone battery life.

## Key features

- Change sound processor programs
- Activate wireless accessory streaming
- Adjust volume and sound
- Create location-based Favourites
- Locate lost sound processors
- View sound processor status

## What do users think of Baha Smart App?

Overall sentiment: negative

**Pros**

- 🎧 Works well for some users with proper connectivity
- 🚀 Fast pairing when functioning correctly
- 👍 Accessible for blind and hard of hearing users
- 🔧 Provides remote control of hearing aid settings
- ⌚ Apple Watch companion app available
- 🎵 Audio streaming capability when working

**Cons**

- 🔴 Chronic connection failures between app and device
- 🐛 Frequent crashes and freezes
- ❌ Won't detect paired Bluetooth devices
- 🔄 Requires constant reinstallation to function
- 📉 Loses user settings and presets unexpectedly
- 🚫 Poor customer support responsiveness
- 🎨 Outdated and unintuitive user interface design
- 🔐 Privacy concerns with excessive data collection
- ⚠️ Incompatible with newer iPhone models
- 🔊 Limited customization and control options
- 📱 Inconsistent performance across iOS versions
- 🎯 Difficult pairing process despite Bluetooth connection
- 💔 Regression in functionality after updates
- 🚨 App crashes immediately upon pairing

**Commonly reported bugs**

- App fails to detect sound processor despite Bluetooth connection
- Bluetooth connects but app won't pair
- App crashes immediately after pairing with device
- Connection drops randomly during use
- Settings not saved after power save mode activation
- Retry function non-functional
- App won't open or launch
- Icons disappear from home screen after updates
- Unable to change programs despite UI indication
- Streaming cuts out without error messages
- App incompatible with iPhone 15 and newer models
- Battery status indicator not working
- App freezes when Voiceover screen reader enabled
- Login loop - reset link returns to reset request
- Only syncs one hearing aid instead of both
- App loses connection after battery replacement
- Feedback/whistling issues persist in app
- Audio handoff between iOS devices problematic

**Most requested features**

- Customizable wallpapers/background images
- Text labels for programs instead of icons only
- Ability to select single ear device (left/right only)
- Apple Watch complications for quick access
- Backward compatibility with older BAHA models
- Stereo audio support for bilateral devices
- Better audiogram adjustment without audiologist visits
- Improved accessibility for visually impaired users
- Integration with third-party apps like Shazam
- Volume control buttons on device itself
- Ability to rename programs
- Dark mode option
- Better iPad app version
- Offline functionality for basic controls

## Recent user reviews (10 of 124)

All indexed reviews: https://appshunter.io/ios/app/baha-smart-app/id1510320334/reviews.md

### 1/5 — BAHA Smart App is a Dumb A__

*2026-08-16, version 1.2.5*

App freezes. Has to be deleted & reinstalled and won’t let you make your own favorites. In the process of making your own favorite is blown everything away and goes back to the Everyday setting. This app is so DAMN frustrating and needs to be addressed and made useable by the owner. Please fix A.S.A.P ….  5 thumps DOWN in its current state with ZERO Stars!!!!!!!

### 1/5 — Disconnects from programs

*2026-08-13, version 1.2.5*

The app won’t stay on the options for example outdoor reduce wind noise. Disconnects after about 5 minutes. Also app won’t connect to my Baha 7. I have to delete app and download it again and login very frustrating and annoying. Very poor app and makes me sorry I chose a Baha unfortunately I have no other option but to keep deleting app and reinstalling login and all that.

### 1/5 — Keeps Disconnecting

*2026-08-12, version 1.2.5*

Will not stay connected. Different sound settings just disappear like tv streamer.  The app was always a little glitchy, but it is significantly worse now.  I have a IPhone 17 promax, but it was also doing it on my previous iPhone.

### 2/5 — App and lack of support disappointing

*2026-07-12, version 1.2.5*

I have had a BAHA since BAHA 3 in 2009.  I now have BAHA 6.  I only need it on my LEFT side.  I also need, however, a traditional hearing aid on my RIGHT side.  I am unable to have both devices paired to a single IOS device.  The app and IOS asks on which side a device is being used.  Ideally, I would love to be able to use my BAHA 6 in my LEFT side and my hearing aid on my RIGHT side.  

Years ago, I remember seeing that Cochlear offered a CI version for use in one side and a Resound hearing aid on the  other ear.  If IOS supported pairing with both, simultaneously, I don’t understand why IOS can’t do this.

My BOSE headphones support LiveListen and I get a better sound from those than using BAHA.

Right now, the only solution I have managed is to have my IPhone paired to my hearing aid and my IPad paired to my BAHA.  Neither solution is ideal because I want to get the stereo experience from improved sound in both ears.

Also, I wish I could do a quick link to turn off the speaker easily and quickly.  If I leave the speaker on, I get horrific feedback if my head rests on a pillow, etc. I don’t have that issue with the hearing aids.

I also wish the app had better Apple Watch support.  There are a number of hearing aid manufacturers who have developed state of the art IOS support and given Cochlear’s expense, i don’t understand why they can’t devote more resources into improving the IOS apps.

### 1/5 — Lost hearing

*2026-06-24, version 1.2.5*

Pinged my hearing aid off in my stock room. Tried to use the app but it has disconnected. Do you know how many boxes I now have to go through to find it!

### 1/5 — App needs fixed and tended to!! UNUSABLE

*2026-06-06, version 1.2.5*

I have only been able to use the app with limited functionality because I cannot login to my account to use full controls nor has it let me for a whole YEAR. I need answers and I need a solution. I’m missing out on feature I USE.

### 1/5 — Not Fit For Purpose

*2026-05-28, version 1.2.5*

I used to be able to connect directly to my BAHA and control it, then Cochlear decided that they would force people to log in to their headquarters first.  They have obviously had a security breach and are now forcing people to reset passwords, but that doesn’t work so I can no longer access my own device.  The old app just worked and remembered settings.  The nee app (if you can even get past the needless login) changes the settings every time.  The functionality of the app has changed for the worse because they are focused on harvesting data instead of the user experience.  Now because of their data breach and failure to implement a functional security system I can no longer access my own BAHA.  If I could give zero stars I would

### 3/5 — Smart App

*2026-05-20, version 1.2.5*

This is an amended review again - I have been using the smart app now for a few years now and despite a rather basic layout and clunky interface it has by and large been a great app and the only way I can have greater control over my aids. Unfortunately since the latest update (May 2026) what used to be the odd unexpected restart of the app where my custom settings would disappear, has sadly become the norm. Within minutes of adjusting the frequency settings, the app just ‘starts over’ and everything is lost! Even if I keep the frequency adjustment window open, something happens and my aids go back to default settings! The app has been great and I use it everyday to get the best from my Baha 6s. However, now the app has been updated, the functionality has gone backwards. It would be good if there was better customer support for this app as I still think the app could be great and very helpful in getting the most out of my aids!

### 1/5 — Crashes

*2026-05-10, version 1.2.4*

The app crashes on startup.

### 4/5 — Fallo conexión con Modelo SAS-3

*2026-04-30, version 1.2.4*

Hola, la aplicación le ha cambiado la vida a mi padre, consiguiendo una calidad de vida que pensaba que ya no tendría. Usa el audífono Baha 5 power y para ver la tele sin que el resto de la familia nos volvamos locos por el volumen, se compro el transmisor de audio cochclear SAS-3. Todo perfecto hasta que actualizó su iPhone 11 a la versión 26.3.1(a), se desconecta el SAS-3 y no hay forma de enlazar( ni quitando el bluetooth, ni reiniciando el transmisor), la única solución es borrar la app y volverla a descargar, ocurre varias veces a la semana e incluso hay días que 2-3 veces ha ocurrido. Por favor, una solución 🙏🏻🙏🏻🙏🏻

## Frequently asked questions about Baha Smart App

### What does the Baha Smart App do?

The Baha Smart App allows you to control your compatible Baha sound processor directly from your iPhone. You can change programs, adjust volume, activate streaming from wireless accessories, create custom sound settings, and even locate a misplaced sound processor.

### What are the key features of the Baha Smart App?

Key features include changing programs, activating streaming, adjusting volume, creating location-based Favourites, locating lost processors, and viewing sound processor status. Some features may require logging in with your Cochlear account.

### Is the Baha Smart App free to use?

Yes, the Baha Smart App is free to download and use. There are no in-app purchases or advertisements mentioned in the description.

### What devices are compatible with the Baha Smart App?

The app is designed to control compatible Baha sound processors directly from an iPhone. For an up-to-date list of compatible devices, users should visit www.cochlear.com/compatibility.

### How can I use the Baha Smart App to find a lost sound processor?

The app includes a feature to help you locate a lost or misplaced sound processor. After pairing your iPhone to your sound processor, you can access this function within the app to aid in finding your device.

## Version history (last 5 releases)

### 1.2.5 — 2026-05-13

We update the app regularly so we can make it better for you. Get the latest version for all available features and improvements.
 
If you enjoy using this app, please rate this app and provide us with a review. We look forward to your feedback.
Thank you for using the Baha Smart app.

### 1.2.4 — 2025-07-07

We update the app regularly so we can make it better for you. Get the latest version for all available features and improvements.
 
If you enjoy using this app, please rate this app and provide us with a review. We look forward to your feedback.
Thank you for using the Baha Smart app.

### 1.2.3 — 2025-04-07

We update the app regularly so we can make it better for you. Get the latest version for all available features and improvements.
 
If you enjoy using this app, please rate this app and provide us with a review. We look forward to your feedback.
Thank you for using the Baha Smart app.

### 1.1.9 — 2024-02-23

Bugfixes

### 1.1.8 — 2023-11-22

This update addresses issues with program icons and names not displaying properly.

## Apps similar to Baha Smart App

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [myPhonak](https://appshunter.io/ios/app/myphonak/id1332662924) | 4.4 (120,674) | Free | Medical |
| [Widex Remote Care](https://appshunter.io/ios/app/widex-remote-care/id1341605310) | — | Free | Medical |
| [myPhonak Junior](https://appshunter.io/ios/app/myphonak-junior/id1541313920) | 4.6 (1,044) | Free | Medical |
| [Philips HearLink 2](https://appshunter.io/ios/app/philips-hearlink-2/id1597063716) | 4.5 (44,157) | Free | Medical |
| [Oticon Companion](https://appshunter.io/ios/app/oticon-companion/id1597064213) | 4.6 (70,717) | Free | Medical |
| [HearCare](https://appshunter.io/ios/app/hearcare/id1626836963) | — | Free | Medical |

## More apps by Cochlear Ltd

- [Nucleus® Support App](https://appshunter.io/ios/app/nucleus-support-app/id519737573)
- [Dual Mic Zoom Technology from Cochlear](https://appshunter.io/ios/app/dual-mic-zoom-technology-from-cochlear/id556963883)
- [Baha 5 Smart](https://appshunter.io/ios/app/baha-5-smart/id949862838)
- [Nucleus Smart](https://appshunter.io/ios/app/nucleus-smart/id1210236531)
- [Bring Back The Beat](https://appshunter.io/ios/app/bring-back-the-beat/id1381296440)
- [Osia Smart](https://appshunter.io/ios/app/osia-smart/id1455953522)

All apps by Cochlear Ltd: https://appshunter.io/developer/489503787

## Related topics

[baha smart app](https://appshunter.io/ios/topics/baha-smart-app) · [cochlear baha](https://appshunter.io/ios/topics/cochlear-baha) · [cochlear baha smart app](https://appshunter.io/ios/topics/cochlear-baha-smart-app) · [baha](https://appshunter.io/ios/topics/baha) · [cochlear](https://appshunter.io/ios/topics/cochlear) · [nucleus smart](https://appshunter.io/ios/topics/nucleus-smart) · [cochlear nucleus smart app](https://appshunter.io/ios/topics/cochlear-nucleus-smart-app) · [bhm smart control](https://appshunter.io/ios/topics/bhm-smart-control) · [cochlear america](https://appshunter.io/ios/topics/cochlear-america)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
