# Bahama Eats: Food Delivery — user reviews > 36 indexed App Store user reviews of Bahama Eats by Bahama Eats Ltd., rated 3.50/5 from 146 ratings. - Source: https://appshunter.io/ios/app/bahama-eats-food-delivery/id1470039780/reviews - App overview in markdown: https://appshunter.io/ios/app/bahama-eats-food-delivery/id1470039780.md - Rating breakdown: 5★ 82 · 4★ 7 · 3★ 8 · 2★ 5 · 1★ 44 ## Newest reviews (16 of 36) ### 1/5 — I wish I could have given no stars *2023-11-29* My 50$stuck in this app it doesn’t even show up in the wallet I asked them to send my wallet money but no reply from their end Seriously shut down for good and give me my money back ### 1/5 — Avoid using this app. *2023-06-23, version 36.0* Avoid using this app. Customer service is none existent. Took more than two hours to get my food. ### 1/5 — Do not use *2023-06-19, version 36.0* The worst, order was cancelled but customer service was unresponsive when I asked for the refund. They issued credit which I didn’t want, I had to contact my credit card company to get the mo ye refunded. Will not be suing this app again. ### 1/5 — Bad communication *2023-05-13* Bad communication (none) with efforts to contact with issue. Zero reply ### 1/5 — Terrible!! *2023-05-09, version 36.0* I placed an order, it never arrived, I was charged $83 for it. I called, wrote an email and tried the live chat, there’s nobody to speak to about it!!!! It’s a scam!!! DO NOT USE ### 1/5 — Fraud charges *2023-04-15, version 36.0* I ordered food last week. The order has been canceled but I was charged the full amount incl delivery . Day later they charged 3 times 100$ for nothing. I reported it to my bank. ### 1/5 — Unreliable *2023-04-03, version 36.0* The drivers are never available and when they are the price for everything in app is far too expensive after hidden fees are calculated ### 1/5 — Poor Service *2023-03-21, version 35.0* Went on vacation to the Bahamas and ordered on this app. Spent $173 on food with a local restaurant. Food came incomplete and the items we did get was wrong. Called the restaurant and was told to take it up with Bahama Eats. When I tried reaching out to the app it closes on the weekend. This was Saturday, by Monday called and never got a response nor an answer back. Reached out via Email, Phone and live chat on app. The weekend being the most busy, you would think a business like this will have customer service ready and available to help. DO NOT USE THIS SERVICE!!!!! ### 1/5 — Hardly ever works and delivery time slow. *2023-02-21, version 35.0* I wish the delivery time was accurate and I always get told it cannot connect to server when I have bothe LTE and wifi connections. ### 1/5 — Stay away from this app *2023-02-09, version 35.0* Save yourself some trouble and order a taxi and go eat somewhere instead of ordering from here. Customer service is non existent. I’ve ordered multiple times while visiting Bahamas for a month and I’ve been frustrated with most of my orders. A lot of things they list are unavailable and way overpriced and the fees are ridiculous. Not only that but when an item is unavailable from your order, they don’t refund you ANYTHING. Even though the drivers tell “dispatch” about the issue nothing gets done. I called their customer service phone number multiple times and no one answers the phone nor do they respond to your messages on the app. One time they took over 2 hours to even accept an order and by the time the driver contacted me for it I asked if I could cancel and get a refund and he cancelled my order right away but no refund. This company is a scam and I’m surprised they don’t have any lawsuits against them. Some drivers are nice and communicate well but Maps doesn’t work well in Bahamas so a lot of times the drivers will contact you via what’s app and ask you to send a pin for your location which I don’t feel is that safe cuz the messages don’t get deleted after the interaction cuz they communicate with you via what’s app. I had a driver message me a few days after asking if I needed him to be my Uber or do anything for me. How unprofessional ### 1/5 — Useless App *2023-01-19, version 33.0* I am unable to sign in. It keeps saying I need to verify my email, but there is no way to do this??? I created an account but never got the option to verify. Useless app ### 1/5 — Bad communication *2023-01-17, version 33.0* Bad communication (none) with efforts to contact with issue. Zero reply ### 1/5 — Don’t refund when items are not available *2022-12-09, version 33.0* I ordered a bunch of groceries and only a part of them were available. The shopper told me she notified dispatch. They did not refund me despite talking to customer service who on average takes 2 days to respond ### 1/5 — Thieves *2022-12-08, version 33.0* I placed an order for The Bamboo Shack and it cost me $72.56. My card was charged immediately but I got two calls the restaurant didn’t have what we wanted after one and a half hours and they would try around town until they got what we wanted so I canceled the order. Three days later I called on November 30, 2022 looking for my refund and was told I would get it soon the restaurant was being told to release my money and it is now December 8, 2022 and I haven’t heard a word from Bahama Eats nor have I received my refund. Very poor service and thieves. I’m going to file a report with the better business bureau. I would not recommend this service or the Bamboo Shack Restaurant‼️ ### 1/5 — HORRIBLE *2022-05-18, version 30.0* 0/10 app is slow, requires all your information just to log in it never has drivers and it sends you 2,000 notifications a day with no way to turn it off USE THE APP KRAVEN ### 1/5 — Don’t waste your time *2022-03-14, version 28.0* The app rarely works properly, there is ZERO support, delivery takes 2.5+ hours no matter what the app states as delivery time frame. Use An alternative app instead, you will just get frustrated with this useless company. ## Most critical reviews (10 lowest-rated) ### 1/5 — Steals your refunds *2026-08-18, version 42.0* Horrible business that doesn’t answer their customers when there is an issue for a refund. Also they short changed me with my refund amount. I’m happy they have a competitor who is better at what they do. ### 1/5 — DO NOT DOWNLOAD *2026-07-13, version 42.0* never received my food or a refund. terrible customer service. ### 1/5 — Can’t add my number *2026-04-18, version 42.0* I have been trying over and over to use this app but it would not allow me to insert my number so I have never been able to use it for delivery. An I have no clue how to contact someone with assistance so that I would be able to use it ### 1/5 — I wish I could have given no stars *2024-05-21, version 40.0* My 50$stuck in this app it doesn’t even show up in the wallet I asked them to send my wallet money but no reply from their end Seriously shut down for good and give me my money back ### 1/5 — Horrible service *2024-05-07, version 40.0* I paid for a food delivery and never received my order and cant seem to contact anyone to get my refund ### 1/5 — I wish I could have given no stars *2024-05-03* My 50$stuck in this app it doesn’t even show up in the wallet I asked them to send my wallet money but no reply from their end Seriously shut down for good and give me my money back ### 1/5 — Triple charged *2024-03-07, version 40.0* I sent email 5 times already but no responses,They charged me so many times 3 times my amex for 167.02 then my visa for 167.15.The paypal was okay,because I ordered one time.Asking to reimburse all the charges. ### 1/5 — Don’t use app… they are crooks *2024-03-05, version 40.0* You are a bunch of crooks!! You took my money and never submitted the order to the Resturant. Your telephone numbers don’t work. ### 1/5 — $78 for a KFC! *2024-02-18, version 40.0* The mark up on this app is unbelievable. A 8 piece bucket with a 2l Pepsi was $78 and it was cold when it arrived Cheaper to rent a car and go and collect ### 1/5 — Poor *2023-12-02, version 37.0* Everything seems to be unavailable ## Most praised reviews (7 highest-rated) ### 5/5 — Order and Delivery *2026-04-11, version 42.0* Great service and delivery. ### 5/5 — THE SERVICE IS AMAZING *2022-03-16, version 29.0* I ordered from BE multiple times and I am very satisfied with the service and the communication with the drivers. I always get my food on time and I will keep using their services. ### 5/5 — Best Delivery App *2021-04-14, version 20.0* No other delivery app compares in the Bahamas. Great selection, good timely drivers ### 5/5 — Bahama Eats *2020-08-07, version 13.0* I LOVE THIS COMPANY. They are doing a great job. The service and people are wonderful. I’m so grateful they are there. ### 5/5 — Best delivery app in Nassau *2019-11-21, version 1.7* I’ve tried other delivery services and they’re all horrible compared to BE. Love the selection and delivery times. Prices are super cheap compared to others. They got all the good restaurants, no one compares. ### 3/5 — Need more options *2026-03-10, version 42.0* Services was great. Rates are good. Just need to add more places/options to choose from ### 2/5 — Bad communication *2023-07-08, version 37.0* Bad communication (none) with efforts to contact with issue. Zero reply --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*