# Bajaj Allianz – LIFE ASSIST — user reviews > 57 indexed App Store user reviews of Bajaj Allianz by Bajaj Life Insurance Limited, rated 1.40/5 from 35 ratings. - Source: https://appshunter.io/ios/app/bajaj-allianz-life-assist/id1085473680/reviews - App overview in markdown: https://appshunter.io/ios/app/bajaj-allianz-life-assist/id1085473680.md - Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 31 ## Newest reviews (14 of 57) ### 2/5 — No captcha shows on login page *2024-09-27* When I trying to login with mobile number and password there is only login button but no captcha shows on login , after click on login getting error for captcha like enter captcha, but there no option to enter captcha at all. **Developer response:** Hi Sunil, we understand your concern and would like to help you solve it. Please write to customercare@bajajallianz.co.in with your policy number, and phone number for further assistance. Best regards, Life Assist App Team. ### 2/5 — App not working *2024-07-25* App is not working on my iPhone 12 mini since last couple weeks, it says “system is under maintenance check after July 17..” **Developer response:** Hi Naveen, we’ve noted your concern and would like to help you solve it. Please write to customercare@bajajallianz.co.in with your policy number, and phone number for further assistance. Best regards, Life Assist App Team. ### 1/5 — Update please *2024-06-30, version 4.0.11* Can we get an update to this app as every now and then the app stops working ### 1/5 — Worst app *2024-05-30* App is not working since April. How is this possible? ### 1/5 — Buggy app *2024-05-13* Unable to login **Developer response:** Hi Arun, we request you to elaborate more on your concern via customercare@bajajallianz.co.in so that we can assist you better. ### 1/5 — Login broken since long time *2024-05-12* The mobile app login is broken since last upgrade may 03, still the issue is not fixed. **Developer response:** Hi Sandip, we’ve noted your concern and would like to help you solve it. Please write to customercare@bajajallianz.co.in with your policy number, and phone number for further assistance. Best regards, Life Assist App Team. ### 1/5 — Stopped working on iPhone *2024-05-12, version 4.0.10* This app is not loading up my iPhone anymore. I am running iOS 17.4.1 Can we please have this fixed asap? Thanks, SP ### 1/5 — Bad *2024-04-04* App is not user friendly. On every click on tabs, Chat Bot BOING keeps popping up with very small x to close, and then blocks almost half of the screen. Drop-down on personal profile address change are very hard to scroll, especially with BOING popping up, and your city or state is down in the list. Upon navigation you get another same menu with the original menu. Overall BAD App. **Developer response:** Hi, we’ve noted your concern and would like to help you solve it. Please write to customercare@bajajallianz.co.in with your policy number, email ID and phone number for further assistance. Best regards, Life Assist App Team ### 1/5 — The app is crap *2024-01-22* The app will not allow to pay the premium through iPhone ### 1/5 — App gets hung *2024-01-03* I have never seen such a bad app in Apple Store so far. The face login doesn’t work anymore after upgrade. Most of the time app happens to be down and can’t access the profile. The app really needs basic improvements. **Developer response:** Hi Souren, we’ve noted your concern and would like to help you solve it. Please write to customercare@bajajallianz.co.in with your policy number, and phone number for further assistance. Best regards, Life Assist App Team. ### 1/5 — App performance poor *2023-09-30* Very pathetic app, with the recent update we are not even able to see the fund performance or portfolio , as soon as we click on fund performance it gets redirected to browser and we have to select manually for all from the drop downs , then what’s the point in we creating Id and mobile app Bajaj seems like they don’t want their customers to see what’s happening with their money **Developer response:** Hi Kaushik, we’ve noted your concern and would like to help you solve it. Please write to customercare@bajajallianz.co.in with your policy number, email ID and phone number for further assistance. Best regards, Life Assist App Team ### 1/5 — Login broken since last update *2023-09-14* The app is useless since login is broken. Poor technical support as the app is not working for so long and no fix provided yet. ### 1/5 — Keeps crashing *2023-08-10* After the latest update the app keeps crashing. Plz don’t spend efforts on just making it fancy, make it usable. ### 1/5 — Really bad UX *2023-04-05* I can’t even login to this app. I am really surprised that this app is published for end user consumption without even basic functionalities. **Developer response:** Hi, we’ve noted your concern and would like to help you solve it. Please write to customercare@bajajallianz.co.in with your policy number, email ID and phone number for further assistance. Best regards, Life Assist App Team ## Most critical reviews (10 lowest-rated) ### 1/5 — App is not working *2025-05-30, version 4.0.22* App is not working getting captcha error ### 1/5 — Can’t change fund *2025-03-04* Very bad app experience. Get better UI designer. **Developer response:** Hi Jaydeep, we’ve noted your concern and would like to help you solve it. Please write to customercare@bajajallianz.co.in with your policy number, email ID and phone number for further assistance. Best regards, Life Assist App Team ### 1/5 — Worst app *2025-02-15* Unable to process your request from past more a week **Developer response:** Hi, thanks for writing to us about the issue you are facing with our app. Please share more detailed feedback on customercare@bajajallianz.co.in Best regards, Life Assist App Team ### 1/5 — App login in broken *2025-02-06* App keep saying it’s under maintenance **Developer response:** Hi Prawin, we’ve noted your concern and would like to help you solve it. Please write to customercare@bajajallianz.co.in with your policy number, email ID and phone number for further assistance. Best regards, Life Assist App Team ### 1/5 — Worst App *2025-02-04, version 4.0.22* It’s Feb 2025 , it’s stated that app will be back on by Jan 2025 ### 1/5 — Clunky app *2025-01-12, version 4.0.22* App doesn’t work. It’s Jan 2025 and I’m getting a message that the app is done and please try again after 10th Nov 2024. Multiple updates released since then but no change. ### 1/5 — App not opening *2024-11-12* Every time there’s an update I get the notification that the app will be available after a certain time. Unfortunately, I am forced to reinstall each and every time, after an app update. Kindly fix this issue…extremely disappointed. This is the 4th time I am forced to delete the app and reinstall it after the bug fixes! It is happening again. It was supposed to comeback up on Sunday evening 10th November after 10am the but I am still getting the same error message. **Developer response:** Hi, we’ve noted your concern and would like to help you solve it. Please write to customercare@bajajallianz.co.in with your policy number and phone number for further assistance. Best regards, Life Assist App Team. ### 1/5 — App never works *2024-10-30, version 4.0.19* It crashes every time. Fix the app Error message “Unable to process your request please try after sometime” this is the message always comes on ### 1/5 — Login broken since long time *2024-10-05* The app login is broken again. It is still showing the website is under maintenance since oct 04. ————————————————————————- The mobile app login is broken since last upgrade may 03, still the issue is not fixed. **Developer response:** Hi, we’ve noted your concern and would like to help you solve it. Please write to customercare@bajajallianz.co.in with your policy number and phone number for further assistance. Best regards, Life Assist App Team. ### 1/5 — Application Not Working *2024-07-04* Nowadays in this digital & application world this application experience is very pathetic in each and every month application stop working and and need to uninstall and again install and then working. Today is 4 July and when I’m going to open error shows that, “Currently the service are unavailable as we are upgrading the system to improve your experience. Please retry after 8 AM on 26 Jun, Wednesday.” **Developer response:** Hi, kindly write to customercare@bajajallianz.co.in with your policy number, and phone number for further assistance. Best regards, Life Assist App Team. ## Most praised reviews (10 highest-rated) ### 5/5 — Work *2025-01-25* It’s great how the app provides detailed information about policies, making decision-making so much easier for first-time users like me. **Developer response:** Hi Yagna, thank you for your kind words. We are delighted to know that we could meet your expectations. ### 5/5 — Best app in Life Insurance Industry *2024-12-02* This is one of the best app for customers in across the life insurance industry. It allows customers to view all their policy informations as well as also we can update & transacts services related to our policies. **Developer response:** Hi Dipesh, thank you for your kind words. We are delighted to know that we could meet your expectations. ### 5/5 — App not opening with password *2024-10-18* Last year the app was logged in by password but from 3 months app is not logged in with password but only with OTP . Pl do the needful **Developer response:** Hi Manku, we’ve noted your concern and would like to help you solve it. Please write to customercare@bajajallianz.co.in with your policy number and phone number for further assistance. Best regards, Life Assist App Team. ### 5/5 — I think it's great *2023-02-13* The app feature has been really good and I am really satisfied with the the support I am getting from this Life insurance company. **Developer response:** Hi Hiranya! Thank you for rating us with a perfect 5 star. We are happy to know you are loving our app. ### 5/5 — Old players, used all the time, the whole is very good, hope to insist. *2022-11-04* All information available **Developer response:** Hi, thank you for your kind words. We are delighted to know that we could meet your expectations. ### 5/5 — Easy to navigate *2022-10-15* The app is pretty cool. Very informative and stable app. Easy to navigate. Great graphics! ### 5/5 — Useful and user friendly app *2019-10-15* Nice application user friendly. You can easily get details about your policy, you can easily switch your funds and paying policy premium is very easy by this application ### 4/5 — User friendly *2023-08-17* I have been using this app from last one year. The latest update has better UI than previous updates. App is working faster, better. Although there's room for improvement. **Developer response:** Hi! Thank you for rating us with a perfect 5 star. We are happy to know you are loving our app. ### 3/5 — Not working had to reinstall *2024-07-16* There are multiple problems in accessing app. 1. Last weekend stopped working with message system upgrade in progress. 2. I uninstalled app and for 2-3 days it was not available in app store itself. 3. Again same problem over weekend. There was maintenance till 14th Jul but app was allowing to login. Post reinstall it is working. 4. Face detection is activated but it fails to log you in because OTP was not entered. Better to not ask for face detection. **Developer response:** Hi Vishwavinit, we’ve noted your concern and would like to help you solve it. Please write to customercare@bajajallianz.co.in with your policy number, and phone number for further assistance. Best regards, Life Assist App Team. ### 2/5 — Confusing app *2025-01-11* I had three policies in Bajaj Alliance in the name of my family members. I can’t access that three policies on the same app. 🤷🏻 customer care asking for different mobile number for every policy. How to manage this ? My app is still under maintenance from 04 October 2024 till today. I can’t access anything on this app. What is the solution? Kindly update. 🙏🏻 **Developer response:** Hi Deps, we’ve noted your concern and would like to help you solve it. Please write to customercare@bajajallianz.co.in with your policy number and phone number for further assistance. Best regards, Life Assist App Team. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*