# Baker Boyer Mobile — user reviews

> 14 indexed App Store user reviews of Baker Boyer Mobile by Baker Boyer National Bank, rated 4.80/5 from 1,093 ratings.

- Source: https://appshunter.io/ios/app/baker-boyer-mobile/id1524509873/reviews
- App overview in markdown: https://appshunter.io/ios/app/baker-boyer-mobile/id1524509873.md
- Rating breakdown: 5★ 957 · 4★ 82 · 3★ 24 · 2★ 9 · 1★ 21

## What do users think of Baker Boyer Mobile?

Overall sentiment: positive

**Pros**

- 👍 Helpful and professional bank staff
- 🚀 Efficient banking functions
- 💡 Useful features like mobile check deposit and real-time spending tracking
- 🔒 Secure with facial recognition and reliable app

**Cons**

- 🤔 Awkward and clunky user interface
- 🔀 Multiple steps required for simple actions
- 🐛 App crashes and compatibility issues

**Commonly reported bugs**

- Login screen freezes
- Incompatible with older devices

**Most requested features**

- Dark mode option
- Improved user interface design

## Most critical reviews (10 lowest-rated)

### 1/5 — User interface

*2025-07-21*

The user interface is very awkward and clunky color scheme is just off functions fine but ui needs work.

### 1/5 — Terrible

*2020-12-30*

Not only is the app terrible the bank it self is very outdated.  Transferring my personal and business account else where I have had way too many problems im done!

### 1/5 — Not an Upgrade

*2020-12-12, version 2.25.0*

The new app format requires far too much clicking or swiping, it was not an improvement. I especially do not like the  “dashboard.”

### 1/5 — How many steps for one action?

*2020-10-13*

System is very redundant, multiple steps for one action.

### 3/5 — Works Like it Should

*2025-02-03*

It’s not too gimmicky or cute, which is much appreciated. Does the job efficiently.

### 3/5 — They Keep Up to Date Tech.

*2022-09-05*

BB,   Keeps  Solid commitment to keep up
With Security Systems.  

Maybe slow, w upgrades,  but
in the end,  it works out...

Great Telephone Service by the
female Professional  Banker's

Cody.  H

--------------

### 5/5 — Assistance

*2025-09-08*

Very careful helpful bank personnel to work with.

### 5/5 — Excellent Service!

*2025-09-08*

We have been with this bank for 30 plus years. It’s so nice to have a home type bank that  knows you on site. Love you Susan Eggers although you may be retired. Bella was most helpful and professional the last time I took my granddaughter in for her first debit card. You just can’t ask for any better service.

### 5/5 — All good

*2025-02-03*

Every thing works the way I expect it to.

### 5/5 — Works great

*2024-09-13*

I love the mobile deposit of checks, ability to see your spending in real time and my favorite feature is the ability to chat if you have issues resetting your PIN or anything else!

## Most praised reviews (4 highest-rated)

### 5/5 — One of the best things BBB has achieved for average customer

*2023-01-09*

The BBB app with its facial recognition and check deposit capability is revolutionary. I used to dread going to the Website because it took forever to get in, I forgot passwords and it would always need to be reset, which you can’t do on the weekends. And the physical bank has not been walk-in due to COVID too. The app has lowered my stress levels considerably and money issues are challenging enough as is, so I am grateful. It functions perfectly. Thank you

### 5/5 — Simply outstanding.

*2020-10-09*

Easy to use and I love being able to deposit checks from home.

### 5/5 — Nice upgrade!

*2020-10-07*

First time using upgraded version. So far I like it.

### 5/5 — Great

*2020-09-24*

Very user-friendly!

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*