# Balance Health — user reviews > 123 indexed App Store user reviews of Balance Health by Greater Goods, LLC, rated 4.06/5 from 1,232 ratings. - Source: https://appshunter.io/ios/app/balance-health/id1227470917/reviews - App overview in markdown: https://appshunter.io/ios/app/balance-health/id1227470917.md - Rating breakdown: 5★ 689 · 4★ 250 · 3★ 76 · 2★ 57 · 1★ 139 ## What do users think of Balance Health? Overall sentiment: negative **Pros** - 👍 Easy to use - 📊 Keeps good records - 🔗 Integrates with Apple Health - 🚀 Works well when it works **Cons** - 🐛 Frequent login issues - 🐛 Syncing problems - 🐛 Crashes and white screens - 🐛 Unreliable Bluetooth connection - 🤖 Annoying rating prompts **Commonly reported bugs** - App frequently loses connection to device - App crashes when trying to sync data - Readings not always showing up in history - Issues with app compatibility after OS updates **Most requested features** - Add ability to annotate readings - Improve password management and autofill - Add more data visualization and export options ## Newest reviews (15 of 123) ### 3/5 — Integration lacking *2026-06-21, version 4.1.3* The app manages to log readings from the device. However, there are problems when integrating with Apple Health. The first few readings were transferred but now they no longer transfer. I have tried deleting and reinstalling the app, and when I re-enable the integration it appears to work but today’s data is not transferred. Then, if I disable and re-enable the integration, the app freezes and I have to force quit it. Would be happy to get in touch with the developer to illustrate the problem. ### 4/5 — OK Not Great *2026-04-28, version 4.1.3* An OK app that unnecessary forces one to set up an account and annoyingly logs one out in regular intervals. This is unnecessary. Ever heard of face recognition? ### 2/5 — Used to be good *2026-01-29, version 4.1.3* The developer hasn’t updated the app in years. Tired of it not syncing. Better devices and better apps cost the same or less. Time to switch. ### 3/5 — Won’t sync *2026-01-24, version 4.1.3* Measurements stopped at 50 and new won’t sync with the app ### 4/5 — Wrong time syncs with iphone *2026-01-09, version 4.1.3* The wrong time is syncing to the phone. The time is correct on my blood pressure device and on my phone but when I go to sync a blood pressure, the time synced to the app will be an hour later than when my blood pressure was actually taken, so instead of 8 PM it will sync 9 PM, etc. This is a new issue. Please fix ### 3/5 — Random log out is annoying *2025-12-02, version 4.1.3* Very annoying that app seems to randomly log me out and requires me to log back in. App should be smart enough to know that I’ve already unlocked my phone to access the app. ### 3/5 — App Opening Issues *2025-09-29, version 4.1.3* No issue with the Greater Goods pressure meter, but the app continues to have regular problems with not opening the results display screen. Sometimes rebooting the phone works, but this should not be necessary on a daily basis. The issue has persisted from my former 11Pro through my new 17Pro. ### 2/5 — Not Happy *2025-09-27, version 4.1.3* It works when it works. I’ve struggled with it updating and keeping track of my metrics. ### 2/5 — Needs a patch! *2025-09-17, version 4.1.3* App used to work really well. Now, the decides readings are not being logged to my device. I’m using iPad with iOS 18 latest version. I’ve removed, then reconnected the wrist cuff device. Took a reading and the iPad says it’s getting a reading. Then, no reading showing up. I also tried to set the software up on my iPhone running iOS 26 and couldn’t connect to the device to pair it. Disappointed, because it was working well for me. Please fix the software! I use it with my Health app. ### 3/5 — App goes blank and needs to be reentered periodically to frequently *2025-04-20* I have no idea why the app goes blank. When it does, it needs to be deleted and re-setup periodically. It also doesn’t download info to my phone regularly so I just use the manual entry mode. It’s not as convenient as I had hoped it would be. I hope they get the bugs out of the app. Again, the app keeps crashing so I have to delete and reload it. This is not convenient. I now have to remove and then re-download the app on a daily basis. That includes logging into my account over and over again. Why don’t they fix the app?????why is this app so unstable? Every entry, the app crashes and I have to delete it, re download it and log in. Why is there no fix???? And again the app crashes! I’m done w this BP cuff!!!!! What is wrong w this app that it keeps crashing? **Developer response:** I'm so sorry for the trouble you're having with our app. Just updating this to let you know we are here for you and would love to help! Can you try forcing the app closed to see if that helps! If not, could you send details of what you are experiencing to our customer support at info@greatergoods.com? We'll get you up and running. Just mention case number: BHiOS046 ### 4/5 — Does the job very well *2025-03-05, version 4.1.1* I’ve been using the app for almost 2 months. No problems setting it up it always connects to my phone and adds the current reading. When I check with a different device I can manually add the reading easily. Finally I have to say the support was excellent I got a response to my email within 10 minutes and it had the exact information I needed. ### 3/5 — App Failure *2025-02-28, version 4.1.1* This is the fifth time I’ve had to reboot my phone in order for the app to load. I count on it as I’ve been having bp issues and need to give data to my doctors. Please fix this ### 3/5 — 2025 issues *2025-02-06, version 4.1.1* Love the Greater Goods meter but alas the app has become increasingly problematic. It now repeatedly refuses to open unless and until I restart my phone. This is simply unacceptable. ### 2/5 — White Screen *2025-01-27, version 4.1.0* It works but all I get is a white screen unless I restart my iPhone. The window that comes up after syncing comes up but once it’s gone it’s back to blank white screen. I can’t help but wonder if there is something in the background that isn’t working and I don’t know it ### 1/5 — App no longer working *2025-01-21, version 4.1.0* I’ve tried everything but it seems that since the latest update I can no longer see the monitor in the app. I have tried to reset the monitor by unplugging it and plugging it back in. The app finds the monitor and reports that it synced successfully but when looking in the monitor section of the app I don’t see any monitors. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t sync easily with iPhone’s health app *2026-08-04, version 4.1.4* This app is not syncing properly with my iPhone’s health app. Now it just has a blank screen when I try to sync it. I’ve tried restarting my phone. Anyway, I shouldn’t have to do all this stuff. It should simply work the first time without fuss. ### 1/5 — Always issues *2026-02-08, version 4.1.3* I just can’t turn it on and use it. I am constantly booted off the app as it forces me to go find and enter my username and password. This gets old very quickly and makes me wish I had gone a different route on my purchase. ### 1/5 — Doesn’t auto fill credentials *2025-12-26, version 4.1.3* You expect me to type in my name and password???Worthless. ### 1/5 — Bluetooth not working *2025-10-01, version 4.1.3* Poor Design. Bluetooth stopped connecting. Also app does not save password in ios password app so you have to go through the hassle of resetting password. Of course you could always write in down on a piece of paper like you did in 1995. ### 1/5 — Can’t sync, terrible information *2025-08-23, version 4.1.3* The app almost never syncs with the device. The website instructions are absolutely baffling and the troubleshooting and FAQs are useless. It is amazing that neither the app or the device have a simple “sync” function. ### 1/5 — Bluetooth keeps shutting off *2025-06-12* Bluetooth keeps going on and off for this machine. Plus I used to be able to add a and b user to my phone to the same account, I had to delete the monitor and try to add it back and now it will not let me put a and b back on the monitor like I had it. This is the way I had it set up and this is the way I want it set up. I wouldn't be going through this issue had not the Bluetooth worked right on this app. I don't have any problem with anybody else with Bluetooth but this app Even after re-syncing Bluetooth does not work and I have to manually put in all of my blood pressures. Very irritating **Developer response:** I am so sorry for the trouble you've had! We have some troubleshooting steps that could help resolve your issue. We would love to help guide you through this. Please contact us at info@greatergoods.com or by phone at (866) 991-8494. Also, mention case number: BHiOS048 ### 1/5 — App goes blank and needs to be reentered periodically to frequently *2025-05-23, version 4.1.2* This app is a PAIN! I have no idea why the app goes blank. When it does, it needs to be deleted and re-setup periodically. It also doesn’t download info to my phone regularly so I just use the manual entry mode. It’s not as convenient as I had hoped it would be. I hope they get the bugs out of the app. Again, the app keeps crashing so I have to delete and reload it. This is not convenient. I now have to remove and then re-download the app on a daily basis. That includes logging into my account over and over again. Why don’t they fix the app?????why is this app so unstable? Every entry, the app crashes and I have to delete it, re download it and log in. Why is there no fix???? And again the app crashes! I’m done w this BP cuff!!!!! What is wrong w this app that it keeps crashing? They contacted me about this review but I could not find the way to give feedback. I tried using the app again and it crashes continuously. I have to delete it and redownload it every time! Not convenient. My phone operating at stand the app version are all up to date and the app keeps crashing! The developers are doing NOTHING to correct this. I wish I had not bought it. I WANT MU MONEY BACK. WHY AREN’T THE DEVELOPERS FIXING THIS APP???? I’d give it zero stars if that was an option. ### 1/5 — App goes blank and needs to be reentered periodically to frequently *2025-05-16* This app is a PAIN! I have no idea why the app goes blank. When it does, it needs to be deleted and re-setup periodically. It also doesn’t download info to my phone regularly so I just use the manual entry mode. It’s not as convenient as I had hoped it would be. I hope they get the bugs out of the app. Again, the app keeps crashing so I have to delete and reload it. This is not convenient. I now have to remove and then re-download the app on a daily basis. That includes logging into my account over and over again. Why don’t they fix the app?????why is this app so unstable? Every entry, the app crashes and I have to delete it, re download it and log in. Why is there no fix???? And again the app crashes! I’m done w this BP cuff!!!!! What is wrong w this app that it keeps crashing? They contacted me about this review but I could not find the way to give feedback. I tried using the app again and it crashes continuously. I have to delete it and redownload it every time! Not convenient. My phone operating at stand the app version are all up to date and the app keeps crashing! The developers are doing NOTHING to correct this. I wish I had not bought it. I WANT MU MONEY BACK **Developer response:** I'm so sorry for the trouble you're having with our app. Just updating this to let you know we are here for you and would love to help! Can you try forcing the app closed to see if that helps! If not, could you send details of what you are experiencing to our customer support at info@greatergoods.com? We'll get you up and running. Just mention case number: BHiOS046 ### 1/5 — App goes blank and needs to be reentered periodically to frequently *2025-05-07* I have no idea why the app goes blank. When it does, it needs to be deleted and re-setup periodically. It also doesn’t download info to my phone regularly so I just use the manual entry mode. It’s not as convenient as I had hoped it would be. I hope they get the bugs out of the app. Again, the app keeps crashing so I have to delete and reload it. This is not convenient. I now have to remove and then re-download the app on a daily basis. That includes logging into my account over and over again. Why don’t they fix the app?????why is this app so unstable? Every entry, the app crashes and I have to delete it, re download it and log in. Why is there no fix???? And again the app crashes! I’m done w this BP cuff!!!!! What is wrong w this app that it keeps crashing? They contacted me about this review but I could not find the way to give feedback. I tried using the app again and it crashes continuously. I have to delete it and redownload it every time! Not convenient **Developer response:** I'm so sorry for the trouble you're having with our app. Just updating this to let you know we are here for you and would love to help! Can you try forcing the app closed to see if that helps! If not, could you send details of what you are experiencing to our customer support at info@greatergoods.com? We'll get you up and running. Just mention case number: BHiOS046 ### 1/5 — Total fail *2025-04-06, version 4.1.2* Seldom syncs. Device gives so many erro messages there is no confidence in its accuracy. Don’t download the app. Just return the device and save the (BP raising) frustration! ## Most praised reviews (10 highest-rated) ### 5/5 — Works flawlessly *2026-06-19, version 4.1.3* The app 100% does what it’s supposed to it syncs with your blood pressure monitor device seamlessly and easily to create a written log of your blood pressure reading. So simple a child could set up. Obviously, it only works with the balance brand of blood pressure monitors. It had nice graphs, average readings over a three day period ,week, a month and a year. Can easily be turned into a document that you can email to your doctor or print out and take them. It’s rarely when I see an app that actually does what it’s supposed to without any issues and this is one of them. ### 5/5 — Love it! *2026-06-05, version 4.1.3* I love that this keeps a log for me. I love that I can see my averages and trends. I now have my husband using it too. We see a doctor remotely which means we don’t get this done anymore at a doctors office. We are not getting any younger. This is a great tool to have in your home. ### 5/5 — It has come a long way. *2026-02-21, version 4.1.3* I have been using this app for many years. After many frustrations with synchronization before Apple 13, the improvements have been remarkable since. Now with iPhone 17 Pro Max performance has been flawless thus far. Keep up the excellent performance! ### 5/5 — Good machine *2025-10-16, version 4.1.3* Been using it for about two years now. It’s not super accurate, I don’t think it’s that off either though. It does give you an idea what the numbers are looking like ### 5/5 — Great app *2025-02-06, version 4.1.1* Device syncs great! I log my readings multiple times a day and love that it’s so easy to keep track! ### 5/5 — Better than OMRON *2025-01-17, version 4.1.0* I bought a new monitor because the OMRON app is so terrible. The Balance Health app was easy to install and pair. The instructions were clear. Worked as intended right out of the box. I’m crossing my fingers that it will remain similarly reliable over time. ### 5/5 — Great app *2024-10-24, version 4.0.8* Easy to use. Great info for me and my primary car md ### 5/5 — Great app! *2024-08-09, version 4.0.8* Very user friendly. An overall great app. Hopefully my doctor will be proud of me taking my BP twice a day 😄 ### 5/5 — Actual support! *2024-07-30, version 4.0.8* This company greater goods actually has working customer support. I had a simple issue where I couldn’t get logged in and engage them over email using the email in the app. They were responsive and able to get it sorted out within a day or two which was perfectly acceptable since we were doing it over email. Truly refreshing. ### 5/5 — Everything works perfectly. *2024-05-13, version 4.0.8* I found this product to be exactly what I was looking for when I bought it. I find it very helpful to be able to keep an online record of all my scores. Coming here to leave the review I was surprised that it doesn’t have five stars. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*