# Bald Head Island Ferry

> Ferry and tram information and reservations for Bald Head Island. (iPhone/iPad app by Hornblower Cruises & Events.)

- Source: https://appshunter.io/ios/app/bald-head-island-ferry/id1612362610 (this page in markdown: same URL + `.md`)
- Developer: [Hornblower Cruises & Events](https://appshunter.io/developer/1441573914)
- Category: Travel, Entertainment
- Price: Free
- Rating: 4.73/5 from 587 App Store ratings · 19 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 111 MB
- Languages: English, Spanish
- Released: 2023-04-19
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bald-head-island-ferry/id1612362610/reviews.md

## What is Bald Head Island Ferry?

We hope you find this app useful for making tram reservations, viewing ferry schedules, checking the ferry on-time status and getting information about arriving and departing Bald Head Island, to help make your trip smooth and enjoyable.
On February 25, 2022, Bald Head Island Transportation, Inc. (BHIT) provided initial public notification as required by law of a change in checked-baggage policies ordered by the North Carolina Utilities Commission (NCUC). The NCUC order becomes effective April 1, 2022. However, please note that well in advance of formal implementation of the new baggage policies and prior to strict enforcement, BHIT will communicate any process changes affecting passengers. During the 2022-2023 timeframe, BHIT anticipates implementing numerous process changes necessary to improve service delivery, increase reliability, and enhance the customer experience. BHIT will initially focus on internal processes before expanding to baggage and passenger delivery operations, tram reservation integration, and electronic ticketing. BHIT will share all process changes affecting the traveling public well in advance of implementation.

## Key features

- Tram reservations
- Ferry schedules
- Ferry on-time status
- Travel information
- Process change notifications

## Recent user reviews (10 of 19)

All indexed reviews: https://appshunter.io/ios/app/bald-head-island-ferry/id1612362610/reviews.md

### 1/5 — Terrible

*2026-06-18, version 1.1.5*

This app needs an overhaul. Apple Pay doesn’t work. Can’t autofill credit card info. Can’t purchase a one way ticket. PLEASE fix these problems!

### 1/5 — Terrible

*2026-03-15, version 1.1.5*

Always glitching, unable to make changes and when calling the office they get angry when you tell them. They said it was fixed and when I reported it was not the response was, “well the COO told us it was so you must be wrong.” Terrible app, even worse customer service at the ferry terminal.

### 1/5 — The Actual Worst

*2026-03-12, version 1.1.5*

This ferry app and system do not function in a way that is at all beneficial to the  passengers. Rarely are there updates and when update ads provided they are hours after the problem has actually occurred. Highly doubt things will change once the sale is final.

### 1/5 — Can’t modify reservation

*2026-03-05, version 1.1.5*

Can no longer modify/transfer existing reservations (has been this way for weeks!!). Please fix this!!

### 1/5 — The worst app

*2024-12-26, version 1.1.5*

Can’t change reservations still. App needs an update and some work desperately.

### 2/5 — Missing an important use-case

*2023-12-27, version 1.1.2*

The app doesn’t handle the common situation of already being on the island and needing to buy a “day pass” to the mainland. I’ve been told this is because there’s a fear that people would abuse or misuse these tickets from the mainland, but that’s all easily avoidable — I say this as a longtime software developer.

It also doesn’t seem to allow for the maintenance of a profile so that you wouldn’t have to fill in the same, repetitive, unchanging information with every purchase.

@DevTeam: I’d be happy to discuss all of this at length.

### 1/5 — App is crap so far

*2023-09-16, version 1.1.1*

It needs
- add an account so I can save all of my info and don’t have enter it from scratch every time
- make booking a tram more prominent. Don’t stick it near adding over sized luggage. It’s a little more impt. 
- add one way ferry and tram booking
- remove the stuff that’s not needed, like my dogs weight and breed
- the app takes over media and will stop music and videos

### 1/5 — Terrible

*2023-07-29*

I can’t pull up my tickets in the app. yesterday, the boat left early without me and my reservation and made me an hour late for work. are developers ever going to fix the app so that works properly?

### 1/5 — Basic UX

*2023-07-25, version 1.0.7*

Cannot tell which direction the ferries are moving (previous website showed direction of ferry)

No alerts provided. Alerts of when the ferry is late or confirmation of when the tram will pick you up is important (was highlighted by BHI Transport at community meeting)

Cannot tell which ferry is contractor vs passenget. 

Cannot tell is ferry is late.

### 1/5 — Bald Head Island homeowner

*2023-07-24, version 1.0.7*

Please go back to the old way. This is a horrible system for people that live on the island!!

## Frequently asked questions about Bald Head Island Ferry

### What does the Bald Head Island Ferry app do?

This app helps users plan their trips to Bald Head Island. It provides access to ferry schedules, real-time on-time status for ferries, and allows for tram reservations. It also offers general information about arriving and departing the island to make travel smoother.

### What are the key features of this app?

The main features include making tram reservations, viewing detailed ferry schedules, checking the current on-time status of ferries, and receiving information about traveling to and from Bald Head Island. Users will also be notified of upcoming process changes affecting travel.

### Is this app free to use?

Yes, the application is available for free. There are no in-app purchases or advertisements mentioned, indicating it is a completely free service for users.

### Who is this app designed for?

This app is intended for individuals who are planning a trip to Bald Head Island. It is particularly useful for those who need to coordinate their travel via the ferry and require information on tram services and schedules.

### How does the app help with ferry travel?

The app provides crucial real-time information for ferry travel, including up-to-date schedules and on-time status. This allows travelers to better plan their journey and avoid potential delays or confusion when arriving or departing Bald Head Island.

## Version history (last 5 releases)

### 1.1.5 — 2024-05-15

- Bug fixes

### 1.1.4 — 2024-04-30

- Bug fixes

### 1.1.3 — 2024-04-29

- Bug fixes

### 1.1.2 — 2023-12-20

- Bug fixes

### 1.1.1 — 2023-08-31

- Bug fixes

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## More apps by Hornblower Cruises & Events

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All apps by Hornblower Cruises & Events: https://appshunter.io/developer/1441573914

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
