# Ball Sort Puzzle — user reviews

> 1,881 indexed App Store user reviews of Ball Sort Puzzle by HM Games LLC FZ, rated 4.70/5 from 232,731 ratings.

- Source: https://appshunter.io/ios/app/ball-sort-puzzle/id1494648714/reviews
- App overview in markdown: https://appshunter.io/ios/app/ball-sort-puzzle/id1494648714.md
- Rating breakdown: 5★ 187,349 · 4★ 31,801 · 3★ 8,537 · 2★ 1,851 · 1★ 3,193

## What do users think of Ball Sort Puzzle?

Overall sentiment: neutral

**Pros**

- 🚀 Addictive and challenging
- 👍 Fun and relaxing game
- 💡 Mystery levels add interesting dynamic
- 🚀 Lots of levels and content

**Cons**

- 🐛 Ads cause freezing and crashing issues
- 🔋 Excessive ads even after paying to remove them
- 🐛 Paid version still has ads
- 🐛 Bugs and glitches in the game
- 🔋 Ads disrupt audio playback

**Commonly reported bugs**

- Game freezes and crashes frequently
- Paid version does not remove all ads as promised
- Undo/extra tube features not working as expected
- Levels sometimes become unplayable after updates

**Most requested features**

- Add more color themes and customization options
- Provide instructions and explanations for game mechanics
- Allow horizontal rotation of the game board
- Implement a hint system or level skip option
- Add a way to spend accumulated coins

## Newest reviews (16 of 1,881)

### 2/5 — Ads/exit button

*2026-07-27, version 27.0.1*

I know there will be ads but ads after every level is too much. The X never shows up to exit out of the ads. I really like this game but this issue needs to be fixed. I have to close the game completely open again just to do the next level.

### 3/5 — Fun but add more rewards!

*2026-05-26, version 27.0.1*

I love this game but I have already bought everything from the shop. Please add more stuff.

### 2/5 — Fun but almost impossible

*2026-05-25, version 27.0.1*

It’s really fun.  My biggest complaint: It’s practically unwinnable beyond a certain point unless you watch ads to get an extra vial.  Unfortunately there’s no way to unlock extra vials without ads
My other complaint is that there’s no hints or suggested moves

### 4/5 — Extra cup option not working

*2026-04-21, version 27.0.0*

Enjoy the game when it is working properly.  However it seems since your last “fix” the extra cup button is not responding.  I see another player states the same issue to you on Apr 2nd, yet nothing has been fixed. 
Please read your reviews & correct the non-working features in you game. Thank you

### 2/5 — Can’t get a tube.

*2026-04-03, version 25.0.1*

Not sure has happened but haven’t been able to get a tube for several days. Please fix.

### 4/5 — Ball Sort Puzzle

*2026-04-02, version 25.0.1*

Frustrating when there is a bug that keeps you from finishing your game...

### 2/5 — Needs fixed

*2026-04-02, version 25.0.1*

Fun game but developers need to update it so that the features actually work.

### 4/5 — Game buttons aren’t responding on either of my devices

*2026-04-02, version 25.0.1*

On level 1178 I press the extra cup option and it won’t respond. Other game options (backing up; restart; menu…) work perfectly, if you press the extra cup button, it will show you pressing it but just won’t take you to the ad. Same with the 10x reward button if you get 100% on a level. It’ll show you pressed it but it just won’t take you there. 
Please help! We love this game!

### 3/5 — Stopped playing videos

*2026-04-02, version 25.0.1*

Can’t get videos to play for extra columns or more backspace

### 1/5 — Unskipable ads ruin the game

*2026-03-28, version 25.0.1*

The game itself is great, but unskipable ads from partners like Kalshi ruin the experience. I cannot progress from level to level as there is no way to exit the ads.

### 2/5 — Beyond frustrating

*2026-03-26, version 25.0.1*

I have the free version. It’s great most of the time but when it’s not great it’s beyond frustrating. When I need an extra row I have to sit through an ad. It could be a few seconds or it could be a minute plus. Sometimes I sit through 90 seconds and then I still don’t get my extra row. It is such a waste of time and I’m getting to the point where I am going to just delete it and play something else. Please fix it. I don’t mind short ads but anything over 30 seconds or the ads with no end are ridiculous.

### 2/5 — Cancelled

*2026-03-23, version 25.0.1*

I like this game, but the inappropriate ads were so bad I cancelled and deleted this game.

### 3/5 — Ads go on and on!

*2026-03-09, version 25.0.1*

I purchased the “no ads package” but still when I want to add a tube, I get ads that go on for many minutes!  If there is a way to stop these ads sooner, it’s well hidden. I give up, will hide the app.

### 1/5 — Ads are off the charts

*2026-03-08, version 25.0.1*

Makes the game near impossible to play

### 3/5 — Ball sort

*2026-03-03, version 25.0.1*

A really fun game. However, you better like being interrupted in the middle of your game, cause you’re gonna get it.  Very very frustrating.  Otherwise I would give this game a 10

### 3/5 — Buyer beware

*2026-02-16, version 25.0.0*

It’s a fine game, but... I purchased the “no ad” option and that’s not exactly right. If you get stuck, your only option is to click on the video and watch up 3 mins or more before you can carry on. What a waste of time and money.

## Most critical reviews (10 lowest-rated)

### 1/5 — No longer fun

*2026-07-26, version 27.0.1*

I used to love this game but it’s no longer fun. When I need an assist I have to sit through an ad that can be quick or take upwards of a couple of minutes. After sitting through all of that sometimes it doesn’t even give me the assist. It’s beyond frustrating and makes me want to delete the app.

### 1/5 — Stuck on a level

*2026-07-09, version 27.0.1*

I got to a level not sure which but I have been trying to solve for 5 weeks and it’s impossible. Deleted app as no fun now

### 1/5 — Ball sort don’t like this game at all

*2026-06-30, version 27.0.1*

This game move from just play so I can receive my earning
 I don’t like this game iam going stop play all these game cause they want you to keep down load games

### 1/5 — Ads are too much now

*2026-06-21, version 27.0.1*

Recent update went from an ad buying one full tube to one as buys one place holder in a single tube, a full ad to buy a second spot in the same tube, and same for third and fourth. So what one ad used to buy, I now need four. I’m deleting the app.

### 1/5 — Rai’s review

*2026-06-06, version 27.0.1*

I recommend not getting this app because it has adds every time you complete a level I give it a 1/5 it sucks it is terrible

### 1/5 — Its not working

*2026-05-31, version 27.0.1*

You can’t click to get your free gifts or get extra bottles. So getting past level 27 is not possible as it is set up purposely to need an extra bottle.

### 1/5 — App frozen

*2026-05-24, version 27.0.1*

A Vivint ad has frozen the game for two days. Please fix these ads.

### 1/5 — Broken :/

*2026-05-10, version 27.0.1*

I’ve had this game for years and it’s always been a good time waster for me. In the last month or two I have been getting SO MANY broken ads. Like 4/5 ads don’t work. The X to exit them never shows up, or the ad itself never shows up and I can’t close out of them. When I close out of the app it resets my progress in the game and it doesn’t give me whatever I just sat through the ad for. I’m debating on deleting it just because it’s impossible to use now :/

### 1/5 — Question mark levels

*2026-04-09, version 25.0.1*

Question mark levels ruin the enjoyment of the game. They come up far too frequently and for the most part is just purely guessing. Not strategic, not fun. Pass.

### 1/5 — Foreign Ads that don’t end

*2026-04-02, version 25.0.1*

Deleting App due to invasive ads that don’t run their course and end.  Language inconsistent with location so what’s the point. Lazy development.

## Most praised reviews (10 highest-rated)

### 5/5 — Great game/weird ads

*2026-07-10, version 27.0.1*

I very much enjoy this game. It helps me turn my brain off in the face of the troubles and burdens of the world. In the spirit of this, maybe we can find some new ads that don’t involve women and children nearly freezing to death, and kings (even if they’re evil) being murdered by fire breathing dragons. It really harshes my mellow, and really flies in the face of the purpose of these types of games. Not trying to be a wuss about it, but it is a jarring change of pace when I just want some extra room for sorting.

### 5/5 — Ummm

*2026-04-03, version 25.0.1*

I like this game! Super relaxing, and it makes you think. Highly addictive and great way to pass time.

### 5/5 — Wonderful

*2026-03-29, version 25.0.1*

I am on level 23,280

### 5/5 — Careful

*2026-02-27, version 25.0.1*

Good game but after turning on advanced security 
Ads are being blocked by xfinity due to security threats.  Don’t you test these ads so they pose no threat??? What is getting thru?

### 5/5 — 3年ぐらいやってます‼️

*2025-10-10, version 24.2.3*

定期的に再熱するアプリで暇つぶしに罪悪感を感じずとても好きです！普段はスマホでやっているのですが、この間iPadに入れてやろうとしたところ、画面が縦にしか対応しておらず、少々やりずらいです💦できたら縦横どっちでもできるようにしてもらったら大変嬉しいです！！これからもずっとゲームします、よろしくお願いします🙇

### 5/5 — 暇つぶしに良い

*2025-10-02, version 24.2.3*

広告削除課金して、レベル850ちょっとくらいまでやってます。
特に不便はなく、不要なアニメーションもなく動作はサクサク。
広告削除した後はどうしてもクリアできなくてボトルを増やす時だけ広告を見るくらいで、かなりスムーズに遊べてます。
通勤時間に電車でやっていますがバッテリー消費が少ないので動画を見ながらずっとポチポチしてます。
目立った改悪アプデなどもなく、暇つぶしに少し遊ぶだけなら最適かと。

### 5/5 — Fun and free!

*2025-09-24, version 24.2.3*

I love that this game never asks me to spend real money and that I don’t need to in order to advance. You can get different types of balls, beakers and backgrounds with the coins you earn just from winning levels. I appreciate this game bc it’s enjoyable and it’s not just one of those money grabs

### 5/5 — Great Game

*2025-09-22, version 24.2.3*

So this game is great. Some of the levels are a little challenging, and it helps to think through it for a few days or so. And if you don’t want to watch ads, I’ve got a secret for you. Just turn the wifi off and play, and then turn it back on when you need to. That way, you can enjoy a great game without paying or unnecessary ads. Have fun playing and please download!

### 5/5 — 楽しい

*2025-06-04, version 24.2.1*

2800突入😁

### 5/5 — New levels

*2025-04-19, version 24.2.1*

I love this game but wish they would come out with new levels

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*
