# Ballad Health — Health at your fingertips > Mobile health management and virtual urgent care access. (iPhone/iPad app by Ballad Health.) - Source: https://appshunter.io/ios/app/ballad-health/id1192749804 (this page in markdown: same URL + `.md`) - Developer: [Ballad Health](https://appshunter.io/developer/1728305364) - Category: Medical - Price: Free - Rating: 4.60/5 from 3,408 App Store ratings · 50 written reviews indexed - Age rating: 17+ - Requires: iOS 16.2 · 137 MB - Languages: American English, Arabic, Danish, Dutch, Finnish, French (France), Swiss High German, Norwegian Bokmål, European Spanish, Swedish - Released: 2017-03-01 - Data updated: 2026-08-30 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/ballad-health/id1192749804/reviews.md ## What is Ballad Health? Take control of your health with the Ballad Health app. With the Ballad Health mobile app, you can quickly access your health records through MyChart anywhere there's internet – 24/7. Schedule and manage appointments with our trusted providers. View lab results as soon as they’re ready. Quickly find doctors, care locations and pay bills securely. Get treatment fast for common conditions such as cold, flu, COVID-19, urinary tract infections, pink eye and sinus infections with on-demand Virtual Urgent Care. * With the Ballad Health app, you can also: - Review doctor’s notes and after-visit summaries - Message your provider with care questions - View vaccination records - Estimate your medical bill - Request prescription refills - Manage your family’s health information via proxy access** Note: Certain features listed are only available with a Ballad Health MyChart login. Talk with a Ballad Health provider or team member to set up your account. *For on-demand Virtual Urgent Care visits, you can pay with a credit card or a health savings account (HSA) card. You are responsible for the cost of any prescriptions, over-the-counter treatments, or follow-up visits you may need related to medications. Non-video visits are a $40 flat fee. Video visits are a $55 flat fee, or billable to insurance. If you don't have insurance, no problem - you'll only pay the flat fee. And if your condition can't be treated online, you won't have to pay anything. **Ask a Ballad Health team member or visit balladhealth.org to access the MyChart Proxy Request and Authorization Form. ## Key features - Access health records via MyChart - Schedule and manage appointments - View lab results - Find doctors and care locations - On-demand Virtual Urgent Care - Message your provider - Pay bills securely ## What do users think of Ballad Health? Overall sentiment: negative **Pros** - 📅 Scheduling - 💻 Up-to-date information - 💬 Awesome way to communicate - 🚑 Virtual urgent care is a lifesaver **Cons** - 🔁 Stuck in loop - 🔑 LOG IN issues - ⚠️ App is NOT working properly - 🚫 App unusable now - 🤯 Crashes constantly - 🔒 Logging in has become impossible **Commonly reported bugs** - App won't open - Unread message alerts can't be cleared - App freezes and crashes frequently **Most requested features** - Change to United Healthcare Plan - Fix the e-checkin process ## Recent user reviews (10 of 50) All indexed reviews: https://appshunter.io/ios/app/ballad-health/id1192749804/reviews.md ### 3/5 — Survey *2026-08-24, version 18.13.0* I was settled in ETSU MyChart. The transfer has been cumbersome and inefficient. I’ve been in office and rather than fix it then, sent to web site. Only missing data point: med rec #. Another call. I have a log in and PW. Asking me to sign up yet again. Your upgrade, my inconvenience and annoyance. Now this will not submit. I do not want 2 step verification. You will not turn it off. ### 2/5 — Non stop “treatment” *2026-08-14, version 18.12.0* I’ve had a cough since December 2025. It’s now August 2026 and I still have the cough. The cough started producing blood over 4 months ago and I still haven’t had any REAL treatment. I don’t sleep well, I gag constantly bc of the taste, and cough a lot. I have been given antibiotics, cough syrup, x-rays, and an ultrasound. Finally, was “referred” to a pulmonologist and told to call and make my own appointment after I waited for 9 days to hear back from the doctor’s office. Called to make an appointment, was told by pulmonary that only the doctor’s office can make appointments. I feel like they are just jacking me around so they can suck as much money as possible from the insurance company. I need some actual relief here ### 5/5 — Love my PCP office! *2026-07-21, version 18.12.0* Great staff and doctors. Very collaborative and easy to talk to and plan care together. ### 5/5 — Great App *2026-07-03, version 18.11.7* 5 stars ### 5/5 — Very good info *2026-04-07, version 18.11.2* I’m impressed with the availability of the info on this app. ### 5/5 — App *2026-04-06, version 18.11.2* Love it ### 4/5 — pretty useful but has.. quirks *2026-03-27, version 18.11.0* every time i open the app it makes me sign in from scratch now rather than just authenticating via face id but i dont have enough energy to contact tech support and multiple settings get wiped every time it's reinstalled ### 1/5 — Medicaid Insurance Coverage *2026-01-09* How would it go about changing to United Healthcare Plan ? Because ever since I got on to my disability to actually get Any Type Insurance Plan of Any Type Shape or Form. That’s what I was most concerned & interested in b4 then anyway & still can’t get into a physician for my health issues which are many many .I’ve not any type medicaid insurance 4 coverage of Medical Dr. nor My Medical Care Pharmacy Prescriptions Expenses. Please & Thank You In Advance m ### 1/5 — Stuck in loop *2026-01-04, version 18.7.1* Bounces back to How do you want to pickup? I select and it puts me in a loop of not receiving selection. Forced to call in prescription ### 5/5 — Scheduling *2025-11-24, version 18.7.1* Scheduling ## Frequently asked questions about Ballad Health ### What can I do with the Ballad Health app? The Ballad Health app allows you to access your health records through MyChart, schedule and manage appointments with providers, view lab results, find doctors and care locations, and pay bills securely. It also offers on-demand Virtual Urgent Care for common conditions. ### How does Virtual Urgent Care work and what does it cost? Virtual Urgent Care provides fast treatment for common conditions like colds, flu, and UTIs. Non-video visits have a flat fee of $40, while video visits are $55 or billable to insurance. If your condition cannot be treated online, you will not be charged. ### Do I need a MyChart login to use all features? Yes, certain features, including accessing health records, messaging your provider, and viewing vaccination records, are only available with a Ballad Health MyChart login. You can set up your account by talking with a Ballad Health provider or team member. ### Can I manage my family's health information? Yes, the app supports managing your family's health information through proxy access. You can request this by asking a Ballad Health team member or visiting balladhealth.org for the MyChart Proxy Request and Authorization Form. ### What are the compatibility requirements for the app? The app requires an internet connection to access health records via MyChart. Specific operating system requirements for mobile devices are not detailed in the description, but it is designed for mobile use. ## Version history (last 5 releases) ### 18.14.0 — 2026-08-27 Bug fixes and app enhancements ### 18.13.0 — 2026-08-15 Bug fixes and app enhancements ### 18.12.0 — 2026-07-17 Bug fixes and app enhancements ### 18.11.9 — 2026-07-07 Bug fixes and app enhancements ### 18.11.7 — 2026-06-19 Bug fixes and app enhancements ## Apps similar to Ballad Health | App | Rating | Price | Category | | --- | --- | --- | --- | | [Virginia Cardinal Care](https://appshunter.io/ios/app/virginia-cardinal-care/id1444177386) | 4.8 (6,293) | Free | Medical | | [CareTN](https://appshunter.io/ios/app/caretn/id1494382785) | 4.8 (4,052) | Free | Medical | | [BCBSTN](https://appshunter.io/ios/app/bcbstn/id656808642) | 2.4 (360) | Free | Medical | | [UTMC Way](https://appshunter.io/ios/app/utmc-way/id1498707007) | 4.3 (15) | Free | Medical | | [MyCovenantHealth](https://appshunter.io/ios/app/mycovenanthealth/id1365284061) | — | Free | Medical | | [Dynamic Health](https://appshunter.io/ios/app/dynamic-health/id1397538519) | 4.5 (6) | Free | Medical | ## Related topics [grata health](https://appshunter.io/ios/topics/grata-health) · [skagit regional health](https://appshunter.io/ios/topics/skagit-regional-health) · [leumit health services](https://appshunter.io/ios/topics/leumit-health-services) · [evara health](https://appshunter.io/ios/topics/evara-health) · [north memorial health](https://appshunter.io/ios/topics/north-memorial-health) · [nolla health](https://appshunter.io/ios/topics/nolla-health) · [vanderbilt health](https://appshunter.io/ios/topics/vanderbilt-health) · [digby health](https://appshunter.io/ios/topics/digby-health) · [duly health and care](https://appshunter.io/ios/topics/duly-health-and-care) · [cone health my chart](https://appshunter.io/ios/topics/cone-health-my-chart) · [ephraim mcdowell health](https://appshunter.io/ios/topics/ephraim-mcdowell-health) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*