# Ballbutton — user reviews

> 28 indexed App Store user reviews of Ballbutton by Ballbutton, Inc, rated 4.59/5 from 516 ratings.

- Source: https://appshunter.io/ios/app/ballbutton/id1336693461/reviews
- App overview in markdown: https://appshunter.io/ios/app/ballbutton/id1336693461.md
- Rating breakdown: 5★ 418 · 4★ 41 · 3★ 19 · 2★ 9 · 1★ 26

## What do users think of Ballbutton?

Overall sentiment: negative

**Pros**

- 🚀 Fast and efficient booking process
- 👍 User-friendly interface for managing reservations
- 💡 All-in-one solution for tennis court booking and player matching
- 🎯 Effective court reservation system at clubs
- 📱 Works well on iOS platform

**Cons**

- 😞 Confusing calendar layout with Monday as first day
- 😞 Poor confirmation feedback on bookings
- 😞 Unreadable time column with frozen layout
- 😞 Difficult navigation and unintuitive interface
- 😞 Cannot view or manage existing reservations
- 😞 Unreliable email notification system
- 😞 Android platform performance issues
- 😞 Lack of customer support responsiveness

**Commonly reported bugs**

- Invalid input syntax error when booking courts (type integer: 3.0)
- App crashes when clicking on dates to book
- Password creation validation not working properly
- Bookings not appearing in upcoming reservations list
- Potential duplicate charges when using multiple payment methods
- Email confirmations not being sent
- Mass email function failing to reach users
- Android app rarely functions properly
- Message function disabled with COVID-19 message still displayed

**Most requested features**

- Change calendar to start with Sunday instead of Monday
- Display booking confirmation with specific day information
- Increase font size for time columns
- Improve reservation visibility in app after booking
- Add phone number as account creation option alongside email
- Implement reliable email confirmation system
- Show partner names for all reservation participants
- Sort reservations by date rather than day of week
- Enable message sharing functionality for reservations
- Add cancellation management features

## Newest reviews (8 of 28)

### 2/5 — Why is the times so small?

*2024-08-14, version 4.3.3*

The column with the times are so small.  It uses scroll lock where the first column is frozen.  So why does it have to be so unreadable.  Are you a pill bottle with small print disclaimers.   Just make it  bigger.  do you even use the app?

### 2/5 — So Much Potential

*2022-11-15, version 4.2.1*

I work at a club that uses this app, we were forced to switch to this app b/c the app we were using got bought out & discontinued. Unfortunately this app has given us many issues on things that it should be capable of doing. The app prefers to collect only email addresses for creating an account but there are many times that people don’t get email confirmations or when we use the mass email function to communicate with players in a class, they don’t get that email either. Why is only an email address a requirement for creating a profile? Especially if your email function doesn’t work properly. There are a few things that the app does that does not make any sense. Also, when communicating with the developers, I’m assuming they maybe frustrated too since their reply’s seemed rushed & undermining my intelligence.

### 2/5 — No Android, iOS only

*2022-05-17, version 4.1.0*

Rarely ever works on android, struggle to book courts and clinics. No issues on iOS though

### 4/5 — Needs work cannot figure out how to cancel court time

*2021-10-28, version 3.3.5*

Can

**Developer response:** Hi, 
Please follow the following steps:
Tap on Courts -> My Courts -> Tap on the event you want to cancel -> Tap Cancel 
And if your club allows you to cancel (each club has its own policy) then the tap on Cancel button will cancel your booking. 
Hope this helps. Let us know if you have my other questions.
If this helps, we would appreciate if you reconsider/edit your review/rating.
Thanks!

### 1/5 — Can’t create a password

*2021-06-20, version 3.1.7*

Can’t create an account because when I try to create my password it just tells me the requirements my password needs to meet, as if I’m not meeting them, even though my password does meet the requirements it’s asking. Tried “App Support” but that just takes me to what looks to be a web version of the app, no where I can see to contact or get support on the issue
UPDATE:  the password doesn’t allow special characters, though in their requirements, they don’t mention that being the case.  
 Once logged in, now the app immediately crashes the second I click on any date to book a court.

### 5/5 — Absolutely amazing

*2018-09-17, version 1.0.8*

This app is the most amazing out of all the apps that exist. Very nice interface, easy to use and find anything needed for a tennis enthusiast who travels and looking to play or book a court. Great job.

### 5/5 — So convenient

*2018-08-27, version 1.0.3*

I found player , hit 3 times already , cool tennis app, so exciting...

### 5/5 — Fantastic

*2018-08-13, version 1.0.0*

This app is highly functional and very easy to use. For a coach looking to fill some extra hours or someone just looking to streamline their tennis schedule, this is exactly what I needed. Can't recommend it enough.

## Most critical reviews (10 lowest-rated)

### 1/5 — Bad scheduling

*2025-08-10, version 4.4.2*

The app is set up with Monday as the first day of the week instead of Sunday so it’s easy to book the wrong day. And when it confirms it doesn’t say which day. Messed up multiple bookings

### 1/5 — Not functional for court booking

*2024-09-25, version 4.4.1*

We can no longer reserve a court using the app, a pop up returns an error “Invalid input syntax type integer: “3.0”

### 1/5 — Does not work

*2024-09-23, version 4.4.1*

Was told to use this app to book a court at our local park. I install, can’t look up any courts but instead get a message “invalid input syntax for type integer: 3.0”. Can’t really do anything else. Epic fail!

### 1/5 — Do better

*2024-05-31, version 4.3.3*

Good luck trying to navigate. I give up.

### 1/5 — Terrible UX

*2024-02-05, version 4.3.1*

I’m forced to use this app to book lessons for my child. I have to go through a trough of lessons to find the lesson I want. I find it, pay, and the app tells me it’s confirmed but I don’t see my bookings in the app at all as upcoming. Not a satisfying feeling to fork over $150 and then left to wonder if it’s booked or not. I tried once with Apple Pay then added my CC directly. So not only don’t I know if I booked it, I may have booked twice. Wonderful.

### 1/5 — Absolute garbage

*2023-11-22, version 4.3.0*

This app is garbage. I refuse to go to any tennis or sports club that uses this service. You can’t ever look up your reservations or cancel them. The interface feels like it was coded and designed by a middle school kid. Every aspect of it is truly horrible. ZERO STARS!

### 1/5 — Honestly the worst app ever

*2023-11-22, version 4.3.0*

I stopped going to any tennis or sports clubs that use this app/service because it is garbage. The worst interface/customer support/features. It is all garbage. I'd love to give it minus stars.

### 1/5 — Garbage

*2023-10-27, version 4.3.0*

It’s amazing in this day and age is such a poorly developed app exists. The user interface is terrible, unhelpful and confusing.

### 1/5 — Nice try

*2021-08-23, version 3.3.0*

The message function does not work so you can’t share reservations.  “Due to COVID -19”

You must be kidding.

It ok if you are playing tennis by yourself
Due to COVID-19….
Glad I didn’t pay for this.

### 1/5 — App crashes

*2021-07-10, version 3.2.3*

App crashes when trying to reserve a court! Bellevue badminton club

## Most praised reviews (10 highest-rated)

### 5/5 — Super experience

*2024-05-11*

This app is so much better than any other solutions my club used before. Great job!!

### 5/5 — Needs work cannot figure out how to cancel court time

*2023-11-12, version 4.3.0*

Fast. Easy to use

### 5/5 — Thanks! Very helpful!

*2022-07-30, version 4.1.7*

Very user friendly and helpful app for managing all my club reservations. Thanks!

### 5/5 — iPhone SE (1st generation)- Image overlap in MyCourt screen

*2020-11-03, version 2.5.7*

Image overlap in My Court screen.  Please fix this soon.  Thanks.

Fast response to feedback!  Fixed layout. Thanks. 5 stars!!

### 5/5 — Need some improvements

*2020-10-13, version 2.5.5*

It’s an easy to use app but it definitely needs improvements. For My Courts, it’s automatically sorted by the days and not the dates so if you have a court scheduled for Saturday it will be on the bottom. This creates some confusion thinking your next reservation is the top one. 

The other main improvement needs is to show your partners on the same reservations since if you have multiple reservations and with different partners, there is no way to tell which players that your next reservation has.

Update: the new update did provide the partners’ names but only if you’re the one that did the reservation of the courts. It would be great if the rest of the partners can also see all of the partners not just the one that reserved it.

Update: the developer made the improvements that I was looking for.  Thanks!

### 5/5 — Yes!

*2020-10-05, version 2.5.4*

Mainly, my "rivalry" consisted of coworkers and a few friends. But the challenge was to find a good time for us to play. Discovering BallButton was a breath of fresh air. I matched up with some fantastic folks throughout the last year and a half, with various levels of proficiency. Some days I'd be the Pro, and some days I'd be the one learning a trick or two...or ten. Now staring at my gear collecting dust, I am looking forward to the day when the matchmaking is up and running. Get the app and get acquainted with it. And may the "rivalry" resume!

### 5/5 — Best tennis app for iOS

*2019-11-01, version 2.1.1*

Ballbutton has made it easy to find courts and tennis partners near me, and it’s the fastest way to book courts at my favorite club. I’m playing more tennis than ever.

### 5/5 — Great App

*2019-02-04, version 1.4.0*

if you like tennis, you must have this app!!!
thank you!!

### 5/5 — Finally I have all in one tennis app

*2018-11-07, version 1.2.4*

I am so happy that we now have all in one tennis app for searching players, booking lessons and courts. Thank you!

### 5/5 — Awesome

*2018-10-07, version 1.1.3*

Great app! Finally got myself in the schedule of playing often again with matchup and lessons booking. Additionally, keeps me in the loop of latest tennis news!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*
