# BALLN — user reviews > 14 indexed App Store user reviews of BALLN by G13R LIMITED, rated 4.43/5 from 182 ratings. - Source: https://appshunter.io/ios/app/balln/id1570410886/reviews - App overview in markdown: https://appshunter.io/ios/app/balln/id1570410886.md - Rating breakdown: 5★ 134 · 4★ 20 · 3★ 13 · 2★ 3 · 1★ 12 ## Most critical reviews (10 lowest-rated) ### 1/5 — Stupid *2022-11-30, version 1.2.14* Stupid ### 1/5 — To many bugs *2022-11-28, version 1.2.14* I tried to do the reaction time test but it makes my camera sideways when I tried to do the ball control test it doesn’t count my juggles. ### 1/5 — Logging *2022-03-06, version 1.2.4* I can’t login to apple I only do google **Developer response:** Dear muradsendi, We are sorry to hear you are experiencing issues logging in. Please email us at customercare@balln.ai so we can assist you further. ### 1/5 — Expensive *2021-11-13, version 1.1.16* To do anything on the app you have to pay an absurd amount don’t get it **Developer response:** Hi Callitalli - you should be able to configure an entire streak for free (i.e. your first week), which includes using the AI, AR, home training and Kevin de Bruyne pro tips - can you confirm if you are able to do this? You can also do an additional 7 day free trial to access to other tests, home training etc? Let us know how you get on? ### 1/5 — Deos not work *2021-11-06, version 1.1.14* It is stuck on the Welcome to BALLN Screen **Developer response:** HI Kalpesh - we have seen this error before - can you check if you are using enlarged text - if so, reverting back to normal size should fix the issue, if not, can you confirm what phone model you are using and we will look into it for you asap! ### 1/5 — Loading in *2021-10-15, version 1.1.10* As I try to load into the app I get a screen that says begin your journey and then it freezes ### 2/5 — Wasted Potential *2022-12-03, version 1.2.14* What this could be is awesome. But it simply isn’t. The free parts meant to entice potential subscribers don’t work well. Camera orientation stays stuck 90° in the wrong direction. Instructions are unclear. Really wanted to like this but perhaps spend more time on testing before slapping a price tag on it. ### 2/5 — Can not download *2021-11-11, version 1.1.15* Im using an iPad 7th gen and my wifi is full bars but the app just stuck at waiting for download. **Developer response:** Hi Miniclip - are you able to send us a screen recording of this - customercare@balln.ai We can help you work out whats is happening! ### 3/5 — Great app but needs fixes *2022-12-07, version 1.2.14* This app has great potential but it lacks a few key features. The camera is stuck 90 degrees the wrong way and it won’t let you change the angle or zoom in or out. Also the instructions are brief and unclear. ### 3/5 — Acc *2022-05-20, version 1.2.12* It won’t let me make a acc. when I’m on the customize BALLN screen it won’t let me click on create acc. It only lets me click on sign in but I don’t have a acc. ## Most praised reviews (4 highest-rated) ### 5/5 — Tracking *2021-08-01, version 1.1.1* Sometimes when you cross the finish the clock goes for a bit longer but other than that the app is amazing **Developer response:** Hey Liam thank you for taking the time to write a review, as you can imagine we are working with cutting edge technology where we may encounter opportunities for improvement. Our apps ability to produce the best experience is also dependent on the model and OS version of your device. Keep an eye out for future updates as we are constantly working on improving the experience and we trust you will continue to enjoy the app. ### 4/5 — Wanted to love *2021-11-12, version 1.1.15* Tried to do it on an iPad but crashed quite a bit and wouldn’t record results. Probably my fault for using an iPad and free trial expired and didn’t get a chance to do on iPhone **Developer response:** Thanks Wammer - we will get around to full ipad support early in the new year! ### 3/5 — Doesn’t work *2021-12-28, version 1.1.24* Sticks on start screen with De Bruyne. I have an iPhone SE version 14.8. They fixed the screen problem. I will update review after we have more time to use. **Developer response:** Hi 78 - can you confirm what model of phone / ipad you are using? We are seeing some issues with iPad and are resolving. ### 3/5 — It’s helpful but *2021-07-30, version 1.1.1* Sometimes the ai doesn’t capture all of you’re work but it really is helpful **Developer response:** Hey thank you for taking the time to write a review, as you can imagine we are working with cutting edge technology where we may encounter opportunities for improvement. Can you please email us at customercare@getmetrixapp.com with more details of the issues you have been encountering? We look forward to helping you get the best out of GetMetrix. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*