# Bally Rewards — user reviews > 196 indexed App Store user reviews of Bally Rewards by Bally's Corporation, rated 4.80/5 from 1,035 ratings. - Source: https://appshunter.io/ios/app/bally-rewards/id6453518563/reviews - App overview in markdown: https://appshunter.io/ios/app/bally-rewards/id6453518563.md - Rating breakdown: 5★ 913 · 4★ 72 · 3★ 4 · 2★ 7 · 1★ 39 ## What do users think of Bally Rewards? Overall sentiment: positive **Pros** - 👍 Excellent customer service - 💎 Great rewards program - 🎉 Fun and enjoyable experience - 🏆 Exceptional casino - 🌟 Highest payouts - ⭐ Wonderful app features - 🤩 Impressive and easy to use **Cons** - 🙁 Some locations have too many loiterers - 🤔 Tight slot machines at times - 😕 App not working for some users - 🤨 Rewards not always properly tracked **Commonly reported bugs** - App crashes and login issues for some users - Scanning ID feature not working for many - Tier status not showing properly **Most requested features** - Allow keeping bonus points and gifts without deadlines - Add more restaurants inside the casinos - Integrate all Bally's locations into the app ## Newest reviews (19 of 196) ### 4/5 — Players Club/Host *2026-08-14, version 4.5* I am visually impaired and they truly take care of me. They help me at Kiosk. They are like familia. I love them and the Casino experience is getting better.great atmosphere but not enough servers and need more food workers ### 4/5 — Please fix this… *2026-08-09, version 4.5* The app was great at first but now it’s not showing my points and it keeps saying register but once i try to verify my information,it’s time out …im not sure why it’s doing that … ### 4/5 — Easy *2026-08-07, version 4.5* Set up easy to do ### 4/5 — Awesome Time *2026-08-01, version 4.5* Great staff experience and clean hotel room! ### 5/5 — Great wins *2026-07-25, version 4.5* I’ve won two jackpots already. I love this place Ballys Tiveron Casino in Tiverton Rhode Island ### 5/5 — Fun day *2026-07-22, version 4.5* I enjoyed are last visit to Ballys , my wife and I played slots , and had dinner there Great fun , great food Steve @ Janice ### 5/5 — Love it *2026-07-17, version 4.4* Amazing service ### 5/5 — Love me some Ballys *2026-07-13, version 4.4* Atmosphere and Service are great best rewards ### 5/5 — Service *2026-07-12, version 4.4* Excellent service love staying here ### 5/5 — Vicksburg location *2026-07-09, version 4.4* Our hostess Mrs. Brenda at the Vicksburg location is most of the reason why we keep coming back ! We love her!!!!! ### 5/5 — Easy to use *2026-07-06, version 4.4* App is quick and easy to use now you can book comp rooms right from your phone no more calling in ### 4/5 — Awesome Time *2026-06-30, version 4.4* Great staff experience and clean hotel room! ### 5/5 — Hotel *2026-06-19, version 4.4* Great experience ### 5/5 — Exciting *2026-06-18, version 4.4* Table games and slots are definitely fun there. Been to other casinos and this one is friendly and worth the trip ### 5/5 — Great Casino *2026-06-16, version 4.4* Love the people who work there,always friendly ! Especially Kimberly at the Window. Love the size of the Casino !!! Love playing and Winning !!!♥️ ### 5/5 — Having fun *2026-06-15, version 4.4* Everyone there was nice and polite ### 4/5 — Love it! *2026-06-15, version 4.4* My favorite go to! ### 5/5 — Adilson D Semedo *2026-06-12, version 4.4* Top ! Ballys rewards app the Best I can get all my information here ### 5/5 — love *2026-06-11, version 4.4* love ## Most critical reviews (10 lowest-rated) ### 1/5 — My property isn’t on here *2026-07-20, version 4.5* Before I can do anything on the app, I have to select my property. However, Bally’s Black Hawk is not on the list. There’s no way to proceed past this. ### 1/5 — My property isn’t on here *2026-06-11, version 4.4* Before I can do anything on the app, I have to select my property. However, Bally’s Black Hawk is not on the list. There’s no way to proceed past this. ### 1/5 — App *2026-02-18, version 4.1* Does not load… ### 1/5 — This app is always broken *2025-12-09, version 4.0* This has to be the worst app, obviously not product driven, and slow to roll on updates and when there is an update, bam app does not even open! ### 1/5 — Worthless in Colorado *2025-10-01, version 3.7* It doesn’t make sense to have this app in Colorado, as the Blackhawk destination isn’t included in the list of properties. ### 1/5 — Does not work *2025-09-12, version 3.6* This app does not work. The opening screen has me select a casino. I select it. Then…nothing. Nothing happens. ### 1/5 — Horrible App *2025-07-05, version 3.3* This might be the worst rewards app on the internet. ### 1/5 — Worthless *2025-04-13, version 3.1* Doesn’t have my local Ballys on the list ### 1/5 — Rewards *2025-02-04, version 2.7* App did not have my free play on account when I opened it. ### 1/5 — Doesn’t work *2025-01-19, version 2.6* I downloaded and the app loads but I keep getting an error message and cannot proceed into the actual rewards part of the app. ## Most praised reviews (10 highest-rated) ### 5/5 — Casino *2026-08-21, version 4.5* 10/10 ### 5/5 — Awesome *2026-08-19, version 4.5* A ### 5/5 — Happy Customer *2026-08-17, version 4.5* Best place on the Boardwalk…. Love the casino and service ### 5/5 — Love *2026-08-15, version 4.5* Love Vicksburg location ### 5/5 — Love it *2026-08-13, version 4.5* Love it ### 5/5 — It’s great! *2026-08-06, version 4.5* Really good app easy to use ### 5/5 — Casino *2026-08-03, version 4.5* Absolutely Love Going To The Casino Playing The Slot Machines ### 5/5 — Bloopers *2026-08-02, version 4.5* Awesome to check points and rewards before I head to the casino to see what I’m going to do when I get there swipe in at the kiosk and never became so easy ### 5/5 — Awesome casino *2026-07-31, version 4.5* Great staff, clean machines, great bar ### 5/5 — Love it *2026-07-27, version 4.5* Hit 3 jackpots --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*