# Balzac's Coffee Roasters — Order, pay and earn rewards > Mobile ordering, payment, and loyalty rewards for a coffee chain. (iPhone/iPad app by Smooth Payment Inc..) - Source: https://appshunter.io/ios/app/balzacs-coffee-roasters/id963755552 (this page in markdown: same URL + `.md`) - Developer: [Smooth Payment Inc.](https://appshunter.io/developer/718655929) - Category: Food & Drink - Price: Free - Rating: 4.58/5 from 26 App Store ratings · 34 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 160 MB - Languages: Danish, English, French, German, Japanese, Portuguese, Chinese, Spanish, Chinese, Vietnamese - Released: 2015-02-11 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/balzacs-coffee-roasters/id963755552/reviews.md ## What is Balzac's Coffee Roasters? The Balzac’s app is an easy way to skip the line and order ahead or to pay in-café at the register. Plus, earn rewards with every purchase! Order Ahead Register this app to order ahead and pick up​ at your local Balzac’s café location. Enjoy this beautiful day doing something more fun than standing in line! Quick scan to pay Pay in-café using this app with a unique QR code. Leave your wallet at home. Spend and earn rewards Collect loyalty with every purchase you make. For every $50 you spend, you receive a $3 credit towards your next order. Stay up to date Get all your Balzac’s news in one convenient location. Learn about our new drinks, promotions, limited edition coffees, and more! Find your nearest café location Quickly locate your favourite café and discover new ones. We’re always adding new ones, so be on the lookout! ## Key features - Order ahead for pickup - Quick scan to pay in-cafe - Earn loyalty rewards - Receive $3 credit for every $50 spent - Stay updated on news and promotions - Find nearest cafe locations ## Recent user reviews (10 of 34) All indexed reviews: https://appshunter.io/ios/app/balzacs-coffee-roasters/id963755552/reviews.md ### 5/5 — Top Notch! *2025-03-15, version 20.0.0* Always a pleasant exceptional experience enjoying my latte/coffee with a smile and gratitude! ### 1/5 — Great coffee, awful app *2025-02-14, version 20.0.0* Balzac has great coffee but a TERRIBLE app. It hardly ever works. Even the baristas complain about it. Any time I have contact head office to seek improvement, they ignore. Better customer service please! ### 5/5 — Redeeming Points *2024-06-24, version 11.7.9* redeeming points on the app is horrible. I have too choose from the list of items listed I can’t choose my own item like an iced latte. Plus the adding of the $5 gift card to check out should be free not charge me $5. Please update this feature ### 4/5 — Please fix the app *2024-06-15, version 11.7.9* You app does not let one select Oat Milk. It is greyed out for all your products at Distillery and Market (did not try anymore) and yet there is plenty of Oat Milk at both locations. So it renders it impossible to order any coffee/drink with Oat Milk as a milk substitute! Thanks. On iOS 17.5.1 - iPhone 14 Pro Max. ### 1/5 — what happened to my Account! *2023-09-26, version 11.7.9* I’ve discovered there is no way for me to recover my credentials and/ or update the credit card info tied to my Profile. No useful help or FAQ Links in the app. Very Frustrating. I had to stop using the App. I don’t know how to contact support for this app. Although I really like shopping at The Coffee company it was created for. I an Not recommending this App ### 2/5 — Please! Fix! Rewards *2023-02-14, version 11.7.9* I am begging, pleading on bended knee for the devs to fix the reward redemption system. You can only choose a reward drink out of a specific list of drinks and treats and there’s no possible way to order ahead using points. I’ve been sitting on a balance for a long enough period of time, please make this easier to use. ### 5/5 — Super convenient *2023-01-23, version 11.7.9* The order ahead saves me a lot of time when I have classes or work and need a quick drink to go. No need to wait in a line! Payment is also super easy and quick. ### 1/5 — Awkward *2022-09-23, version 4.1.20* If you want to claim to Rewards at the same time you have to do one at a time and after doing the first one before doing the second one you have to close the app down completely ### 1/5 — Crash *2022-09-03* Open app and crashes! Can’t get points! Also double charged my order! 😠 ### 2/5 — Terrible app *2022-05-09, version 4.1.16* This app has so many bugs! Super frustrating to use. And the worse part is none of the employees know how to use it either, so it’s almost impossible to redeem your points. It stopped accepting my credit card because it expires in a month and half… ridiculous! I haven’t even received the new card from my bank, but Balzac’s app won’t accept my current one any longer. Love their coffee, hate the app! They should look at the Starbucks app and learn some pointers. ## Frequently asked questions about Balzac's Coffee Roasters ### What does the Balzac's Coffee Roasters app do? The app allows you to order ahead for pickup at your local Balzac's cafe, pay in-store using a QR code, and earn loyalty rewards with every purchase. It also provides updates on new drinks, promotions, and helps you find nearby cafe locations. ### How do I earn rewards with the app? You earn loyalty rewards with every purchase made through the app. Specifically, for every $50 you spend, you will receive a $3 credit that can be used towards your next order. ### Is the Balzac's Coffee Roasters app free to use? Yes, the app is free to download and use. There are no upfront costs or subscription fees associated with accessing its features. Monetization is not mentioned in the provided description. ### Can I use the app to pay in the cafe without my wallet? Yes, the app features a 'Quick scan to pay' option that generates a unique QR code. This allows you to pay for your order directly through the app, potentially leaving your physical wallet at home. ### What kind of information will I receive through the app? The app serves as a convenient location for all Balzac's news. You can stay up to date on new drink offerings, special promotions, limited edition coffees, and other relevant announcements from the brand. ## Version history (last 5 releases) ### 20.0.0 — 2025-01-22 Welcome to the Balzac’s app!
This update brings exciting new features, including an improved reordering experience and the ability to add more items seamlessly. We’ve also made minor improvements and bug fixes to enhance stability and performance. ### 11.7.9 — 2022-10-27 Thanks for using Balzac's Coffee Roasters app. The latest version contains some new features and performance improvements. Also, as we mentioned in the emails with this version we stop supporting Paypal as a payment method, you can continue using Apple pay, Gift Cards, and Card payments. ### 11.7.8 — 2022-10-25 Thanks for using Balzac's Coffee Roasters app. The latest version contains some new features and performance improvements. Also, as we mentioned in the emails with this version we stop supporting Paypal as a payment method, you can continue using Apple pay, Gift Cards, and Card payments. ### 11.7.7 — 2022-10-24 Thanks for using Balzac's Coffee Roasters app. The latest version contains some new features and performance improvements. Also, as we mentioned in the emails with this version we stop supporting Paypal as a payment method, you can continue using Apple pay, Gift Cards, and Card payments. ### 4.1.20 — 2022-09-20 Thanks for using Balzac's Coffee Roasters app. The latest version contains some new features and performance improvements. Also, as we mentioned in the emails with this version we stop supporting Paypal as a payment method, you can continue using Apple pay, Gift Cards, and Card payments. ## More apps by Smooth Payment Inc. - [Topper's Pizza](https://appshunter.io/ios/app/toppers-pizza/id1412768619) - [Oliva](https://appshunter.io/ios/app/oliva/id1417311294) - [Mary Brown’s Chicken](https://appshunter.io/ios/app/mary-browns-chicken/id1471545209) - [Yum Son To-Go](https://appshunter.io/ios/app/yum-son-to-go/id1514861058) - [Maestro's Gourmet Pizza](https://appshunter.io/ios/app/maestros-gourmet-pizza/id1531523871) All apps by Smooth Payment Inc.: https://appshunter.io/developer/718655929 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*