# Bambino: Babysitting made easy — user reviews > 258 indexed App Store user reviews of Bambino by Bambino Technologies, Inc., rated 4.90/5 from 24,305 ratings. - Source: https://appshunter.io/ios/app/bambino-babysitting-made-easy/id1078293068/reviews - App overview in markdown: https://appshunter.io/ios/app/bambino-babysitting-made-easy/id1078293068.md - Rating breakdown: 5★ 22,725 · 4★ 899 · 3★ 207 · 2★ 96 · 1★ 378 ## What do users think of Bambino? Overall sentiment: mixed **Pros** - 👍 Convenient way to find local sitters - 💰 Opportunity to earn money as a sitter - 🤝 Sitters can be vetted by community - 💳 Easy payment through the app - 🤗 Sitters can build a regular clientele **Cons** - 🚫 Sitters can be unreliable or cancel last minute - 🤑 Concerns about new fee structure for sitters - 🤔 Lack of communication with support - 🔍 Difficulty vetting sitters and parents - 🗓️ Lack of availability calendar for sitters **Commonly reported bugs** - Sitters being suspended for unclear reasons - Delayed or missing payments for sitters - Parents able to cancel last minute without penalty **Most requested features** - Allow sitters to set different rates for different situations - Implement a way for sitters to rate parents - Add an availability calendar for sitters - Improve communication and support for both sitters and parents ## Newest reviews (17 of 258) ### 2/5 — Display sitters availability *2026-08-21, version 3.9.2* It would be helpful if the sitter’s availability was displayed when viewing their profiles. I do not like not having the option to choose a different sitter because the schedule that I select automatically removes any sitter that cannot do the specified time. I can allow flexibility at times and it would be helpful to see their availability before having to enter my request. Perhaps I may find a better fit if this were an option. ### 4/5 — Dispute *2026-08-08, version 3.9.2* Everything was fine until they wrongfully banned me over another card was used and was confirmily authorized. Good app but easily banned ### 4/5 — Great app *2026-08-01, version 3.9.2* great app! love that it lets you be a sitter under 18 too! the one thing i have to complain about, though, is that the app takes part of the compensation you’re paid. it’s only like $2 and hour that they take but still. i get that they need to make money and that’s how they make some but charging the parents two dollars extra than the hourly rate and taking it when you didn’t sit it weird to me. but app works well and i love that i get recommended families that are walking distance from my house. ### 5/5 — Nancy was great! *2026-07-26, version 3.9.2* Nancy took great care of our two little kids. She is very responsive and attentive. We would highly recommend her and would love to have her back. ### 5/5 — Whitney is AMAZING! *2026-07-24, version 3.9.2* Whitney is a wonderful babysitter! She is reliable, caring, and great with kids. Our children love spending time with her, and we always feel confident knowing they’re in such good hands. Highly recommend! ### 4/5 — Need background checks for parents *2026-07-23, version 3.9.2* I have been babysitting on this app for 3 years and I’ve had wonderful experiences. However, it doesn’t seem that parents also get background checked. As a sitter, I would like to know if the house that I am stepping into is a safe environment. It is important to acknowledge the safety for the sitter as well as the family. There is no marking on the parent’s profile that shows that they have been background checked. ### 5/5 — Excellent job! *2026-07-20, version 3.9.2* Camila did a wonderful job with our two grandsons (ages 6 and 20 months) who are visiting from out of the country. Camila approached them warmly and they immediately felt comfortable with her. Camila communicated clearly with me from first booking and was right on time. She prepped meals and safely cared for them in our home and the park. Thank you! ### 3/5 — Would love per child pricing *2026-07-13, version 3.9.2* I really enjoy using the app, and it’s been great, I’ve had positive experiences overall. One feature I’d love to see is the ability to set rates based on the number of children. Right now, if I accept a booking at my minimum rate, a family can request care for multiple kids and the app still only charges my one child rate. I think sitters should be able to reflect that in their pricing. Adding per child or tiered rates would make the platform much fairer for both sitters and families. ### 5/5 — Exceptional *2026-07-12, version 3.9.2* Alea has cared for Glory twice, and each experience has been wonderful. She is caring, professional, communicates well, and gave me complete peace of mind. I wholeheartedly recommend her to any family looking for someone they can truly trust with their children. ### 5/5 — Kids love her *2026-07-12, version 3.9.2* most importantly, my kids want her to come back…?She took initiative, super respectful, and picked up after her and the kids. ### 5/5 — exceptional *2026-07-11, version 3.9.2* This was the first time I’d ever left my daughter with a sitter, so I was naturally very nervous. She immediately made my daughter feel comfortable, safe, and happy. I checked in a few times throughout the night, and each time my daughter told me how much fun she was having. It gave me so much peace of mind knowing she was in such great hands. I truly appreciate the care and kindness she showed, and I wouldn’t hesitate to trust her again. ### 5/5 — Definitely Recommend *2026-07-11, version 3.9.2* On time, friendly, engaging with our kids and great all around. Highly recommend and will absolutely hire again. ### 5/5 — The BEST! *2026-07-10, version 3.9.2* Larissa was amazing! We will definitely have her back soon! ### 5/5 — Highly recommend *2026-07-09, version 3.9.2* Sophia was a wonderful Babysitter! Great communication, on-time arrival, did lots of activities with my son and even stayed a little late for me. She is wonderful and we will definitely hire her again! ### 5/5 — Best of the best *2026-07-06, version 3.9.2* Love her so did my kiddos; strongly recommend ### 5/5 — Awesome *2026-07-03, version 3.9.2* Awesome ### 5/5 — Highly Recommend! *2026-06-27, version 3.9.2* She was wonderful with my kids! She arrived on time, was professional. My children really enjoyed spending time with her, and I felt completely comfortable knowing they were in good hands. I would definitely book her again and highly recommend her to other families. ## Most critical reviews (10 lowest-rated) ### 1/5 — Sketchy and very unsafe *2026-08-16, version 3.9.2* First off, there are a lot of sketchy people claiming to be sitters, and a lot who simply don’t read posting, I put in posting you must have reliable transportation to my home, one person didn’t even have transportation, had a boyfriend fresh out of prison and told me she could watch my kids at her house? Because she didn’t like that I had cameras, I’m yeah that’s a red flag! But I found it cheaper and safer to use childcare at my ymca, and they are all background checked, cpr trained. I deleted the app immediately ### 1/5 — Sitters have no support *2026-08-11, version 3.9.2* I have been a sitter on this app for over 3 years. I have over 20 booking with all 5 stars reviews. Randomly, I open the app today to discover that my account has been deactivated with no explanation. If you’re going to deactivate accounts, you should at least send a message for a reasoning. I find this completely unprofessional and unreliable. I tried to call the support number and nobody picks up the phone. ### 1/5 — ABSOLUTE SAFETY FAILURE — Dangerous sitter and zero company accountability *2026-07-12, version 3.9.2* I am writing this as a severe warning to every single parent considering this app. Through Bambino, we hired a sitter named Attiya Bano, who had seemingly perfect reviews. She proceeded to endanger my child through gross negligence. When my husband discovered this and asked her to leave, she escalated the situation dramatically. She began acting erratically, throwing food from our refrigerator and scattering toys across the house. When we insisted she leave, she fabricated a claim that my husband physically assaulted her. This led to my husband being wrongfully detained and forced to go to court. Thank God we had hidden security cameras inside our home. The moment the footage was presented, the false charges were dropped immediately. When I contacted Bambino to report this dangerous individual, their response was completely devoid of care or concern. Instead of taking immediate accountability or showing empathy for our family's safety, their team simply started spewing legal jargon to shield themselves. To my knowledge, this woman is still active on their platform. Bambino’s vetting process and reviews cannot be trusted. Their lack of accountability is astounding. I will never use this app again, and I urge every mother and father to look elsewhere for childcare. Your family's safety is not worth the risk. ### 1/5 — Stay away from the sitter Wint in NYC *2026-06-22, version 3.9.2* Wint Ngon in NYC one of the those sitters who confirmed time, then did not show up. After multiple calls, replied 6 hours later with an excuse saying it’s her fault. She said she’s with intoxicated people and decided not to communicate. I am shocked by her professionalism. Worst experience ever. ### 1/5 — Not reliable *2026-05-16, version 3.9.2* App doesnt function properly , cancels bookings or sitter just doesnt show. Lost my job bc of it. So great ### 1/5 — horrific app *2026-04-24, version 3.9.2* claims to be friendly for people under 18 and then has stripe make you do id verification and just makes things 1000% more difficult. Needs to stop teaming up with stripe. ### 1/5 — sitter no show and just didn’t show up *2026-04-19, version 3.9.2* The sitter no-showed. We called customer service…had to leave a voicemail. We tried the chat thing, but it was unavailable. Everything we tried was not helpful. Why are there ZERO customer service ppl available on a Saturday evening, which I suspect, is their busiest time? Will not recommend this app. to anyone. ### 1/5 — Unreliable babysitters *2026-04-11, version 3.9.2* Too many last moment cancellations, their babysitters are unreliable. ### 1/5 — Do not use *2026-04-09, version 3.9.2* Creeps use this app and the company doesn’t protect the babysitters ### 1/5 — I CANT GET MY MONEY *2026-03-22, version 3.9.2* I recently changed my card because I’d lost the other one, when I went to change my payment method on bambino it keeps asking me to verify my information with a photo id. I tried to verify my photo id multiple times, it keeps saying that the image is blurry when it isn’t and then cancels my request. i haven’t been able to change my card to receive my money and yet there’s no other way to verify my information, why can’t I just add my card and then receive my money :( ## Most praised reviews (10 highest-rated) ### 5/5 — She’s incredible *2026-08-30, version 3.9.2* Considerate, respectful of time and responsibilities, attention to details, took initiative and was able to handle multiple kids lovingly and in an orderly manner. Highly recommend Kaylen and thank you for putting our minds at ease while we were out 🙏🏿 ### 5/5 — Ella *2026-08-19, version 3.9.2* Ella was wonderful. She was punctual and respectful. She was a huge help taking my son to and from his after school activities. ### 5/5 — Great sitter *2026-08-14, version 3.9.2* Vanessa was kind and attentive. My kids loved her and we would welcome her again anytime! ### 5/5 — Great sitter *2026-08-14, version 3.9.2* JaLynn was great! Would love to have her watch the kiddos again! ### 5/5 — Great with our 3 kids! *2026-08-13, version 3.9.2* Addison was wonderful with our 3 kids and even stayed a little later than expected. My kids really enjoyed her! ### 5/5 — Amazing! *2026-08-09, version 3.9.2* She is punctual, professional, and courteous. I would not think twice about hiring her. She was amazing with our nine month old son. ### 5/5 — 🩵 *2026-08-07, version 3.9.2* Saylor was absolutely wonderful! She stepped in on short notice and immediately put us at ease. She bonded so naturally with our 6-year-old daughter, who had an absolute blast and kept asking when Saylor could come back. Saylor was kind, engaging, dependable, and clearly loves spending time with kids. She was easy to communicate with, punctual, and made the whole experience seamless. We felt completely comfortable leaving our daughter in her care and would happily hire her again. We highly recommend Saylor to any family looking for a caring and trustworthy babysitter! ### 5/5 — Great sitters! *2026-08-06, version 3.9.2* Every time I have used bambino, I have been pleasantly surprised and blown away by the quality of engaging, reliable and trustworthy sitters who show up. Booking, communication and payment through the app is easy and I would definitely suggest to families seeking last-minute Childcare. ### 5/5 — We Love Her!!!!!! *2026-08-06, version 3.9.2* Thank you so much. She is so polite and loving with my children. ### 5/5 — Great sitter! *2026-08-01, version 3.9.2* Molly was wonderful with my girls! They are already asking when she can come again. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*