# Banca Intesa Mobi — user reviews > 206 indexed App Store user reviews of Banca Intesa Mobi by Banca Intesa, rated 4.30/5 from 979 ratings. - Source: https://appshunter.io/ios/app/banca-intesa-mobi/id1542669777/reviews - App overview in markdown: https://appshunter.io/ios/app/banca-intesa-mobi/id1542669777.md - Rating breakdown: 5★ 748 · 4★ 51 · 3★ 21 · 2★ 29 · 1★ 130 ## What do users think of Banca Intesa Mobi? Overall sentiment: negative **Pros** - 🚀 Fast and efficient - 👍 User-friendly - 💡 Innovative features - 🔒 Secure - 🤩 Excellent app **Cons** - 🐛 Buggy and unstable - 🤯 Confusing and complicated - 🤖 Poor customer support - 🔒 Privacy concerns - 🤬 Terrible user experience **Commonly reported bugs** - Frequent crashes - Login issues - Unresponsive notifications - Compatibility problems with newer OS versions - Incorrect transaction details **Most requested features** - Dark mode option - Improved transaction history - Better account management - Simplified user interface - Faster and more reliable performance ## Newest reviews (12 of 206) ### 2/5 — Share menu *2026-06-23, version 8.1.779* Ne mogu da sherujem broj racuna uvek ide na null. Stara aplikacija nije imala toliko problema sa ios-om ### 3/5 — Гласање за апликацију *2026-04-19, version 8.1.779* Одлична је апликација али има један проблем. Не може да се добије верификациони код у иностранству када треба да реактивирате апликацију. ### 2/5 — Pavel Moravek *2026-02-28, version 8.1.354* Ceo program je latinični a kad dodjete do kalendara odjednom cirilika ???Fali posebni kalkulator i da mogu da nalozi koji su na čekanju mogu da se odbroje od stanja Odbijeni nalozi objašnjenje zašto su odbijeni na engleskom ? Šta vredi pisati kad niko nečita !!! ### 3/5 — UX flow changed for the worse *2026-01-30, version 8.1.354* 1) In the previous version you could simply swipe and select the credit card you need. Now I need to know my card number to be able to select it, and not even that is obvious but I have to tap on a tiny little button to just get to that step. 2) My home screen used to be a lovely chart of green incoming and red outgoing. It was so easy and reassuring to track your spending with this. Now it’s gone. :( ### 2/5 — Update *2025-12-20, version 8.1.354* Da li će ikada proći update koji neće onemogućiti rad nečega što je prethodno radilo?! ### 3/5 — Pavel Moravek *2025-09-24, version 7.1.96* Ceo program je latinični a kad dodjete do kalendara odjednom cirilika ???Fali posebni kalkulator i da mogu da nalozi koji su na čekanju mogu da se odbroje od stanja Odbijeni nalozi objašnjenje zašto su odbijeni na engleskom ? Šta vredi pisati kad niko nečita !!! ### 1/5 — Update for IOS 26 *2025-09-10, version 7.1.95* Need update to work on IOS 26. ### 3/5 — iOS 17 *2025-09-09, version 7.1.95* Обавештења касне и до један дан… ### 4/5 — Ocena *2025-07-26, version 7.1.95* Molim Vas uvedite dark mode ### 1/5 — IOS 26 *2025-07-26, version 7.1.95* Need update to work on IOS 26 ### 1/5 — Privatnost ugrozena *2025-05-28, version 7.1.95* Za razliku od stare aplikacije, koja izmedju ostalog i svih problema radi, ovde prate kako i koliko koristite aplikaciju i sa koje lokacije. p.s. Trenutno, kako su sposobni, u ranoj verziji aplikacije treking i neradi jer verovatno nisu imali vremena kada da ga implementiraju, a verovatno i ne znaju kako. Nadam se da ce ostati tako. Ta logika hajde da ubacimo da ih pratimo da vidimo hoce li nam i to proci,... bezobrazluk ### 3/5 — Pavel Moravek *2025-04-27, version 7.1.95* Ceo program je latinični a kad dodjete do kalendara odjednom cirilika ???Fali posebni kalkulator i da mogu da nalozi koji su na čekanju mogu da se odbroje od stanja Odbijeni nalozi objašnjenje zašto su odbijeni na engleskom ? Šta vredi pisati kad niko nečita !!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Vidljivost Pina za karticu *2026-08-21, version 8.1.779* Vidljivost pina za karticu se de-aktivirala. Podrska preko aplikacije bezuspesna. Aplikacija krasirala nekoliko puta tokom interakcije sa podrskom ### 1/5 — Application not easy to use, not intuitive *2026-05-05, version 8.1.779* Can’t transfer money from account that I am completely authorized for everything to my account. ### 1/5 — Bad update *2026-03-07, version 8.1.779* Za uplate na kreditnim karticama interfejs je nepotrebno vizuelno upropascen i otežan čak imate i grešku da logo MasterCard kartice stoji i za uplatu na karticu Amex ### 1/5 — Katastrofalan UI u novoj verziji!! *2026-01-26, version 8.1.354* Ne znam kome je palo na pamet da se igra dizajnera, a o tome nema pojma!? Katastrofalan UI! Igrate se sa bold slovima i gde treba i gde ne treba. Zašto ste izbacili profilne slike iz šablona za plaćanje? Šta mi znače brojevi računa kao da ću da pamtim sve brojeve računa pa da po njima znam kome uplaćujem. Vratite nam prethodnu verziju! Ovo je užas!! ### 1/5 — Worst banking app with very limited functionality *2025-11-20, version 7.1.96* Impossible to use the app abroad, as the help centre in the chat is unresponsive, there is no history of your previous help requests, they always refer you to the phone or email and nothing can be solved in the chat. You cannot even check your card number and CVV in the app for internet payments. ### 1/5 — Najgora banka *2025-11-16, version 8.1.292* Aplikacija nije loša, banka blagi užas, sve je u redu dok vam nešto ne zatreba, obavestenja aplikacije o iznosi ili krađi novca možete samo da sanjate, dno banke, gasim sve prvom prilikom. ### 1/5 — degradirana i bagovita *2025-10-10, version 8.1.57* pored sklonjenog logicnog "prihodi i raspodi" za zadnja dva meseca, chat opcija za feeback koči, restartuje se, ai chatbot laze da je "agent osoba". ### 1/5 — Зашто нема ћирилице *2025-10-06, version 7.1.96* Једна банка, ваљда озбиљна има пара за ћирилицу и најбољу апликацију на тржишту? Или нема озбиљно пословање? Јесмо ли ми усташе? ### 1/5 — Not working *2025-10-02, version 7.1.96* Again, probably because ov new system, app doesnt work. Black screen at the beginning, can’t do anything. ### 1/5 — it doesn't work *2025-09-10, version 7.1.95* the application does not work after yesterday's update to ios 26 ## Most praised reviews (10 highest-rated) ### 5/5 — Secure and trusted *2026-08-22, version 8.1.779* I have to say I am really happy with how much the app itself has minimized my need to go to the bank office. Having the chance to send a new card to my home address rather than having to pick it up personally is my favourite. Each internet transaction is secure, and proofs of payment are easy to gather. I think the app could be more user-friendly in terms of navigation and some incoming/outgoing payment chart would be a nice add-on, but overall, I am really happy with the app and the trust I have in it. ### 5/5 — Škomi *2026-04-21, version 8.1.779* Perfect ### 5/5 — Veoma zadovoljna! *2025-12-20, version 8.1.354* Efikasno i brzo! ### 5/5 — Oceni aplikaciju *2025-10-05, version 7.1.96* Great app and so spot on, fast and easy to use. ### 5/5 — 💪🏻 *2025-05-04, version 7.1.95* Najbolji ### 5/5 — Great app! *2025-05-02, version 7.1.95* Efficient and easy to use. ### 5/5 — En1s *2025-04-17, version 7.1.63* Bis ### 5/5 — Banca Intesa mobile app *2025-04-17, version 7.1.63* Banca Intesa mobile app is awesome!!! Big recommend for this application because help a lot! ### 5/5 — Banca *2025-02-09, version 7.1.63* Od srca 5 zvezdice ### 5/5 — User friendly app *2025-01-14, version 7.1.63* I can make all transactions in the app. This saves me a lot of time from going to the bank. I can even make international transfers! Really happy with it! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*