# BancFirst Mobile — user reviews > 178 indexed App Store user reviews of BancFirst Mobile by BancFirst Corporation, rated 4.83/5 from 30,426 ratings. - Source: https://appshunter.io/ios/app/bancfirst-mobile/id489601445/reviews - App overview in markdown: https://appshunter.io/ios/app/bancfirst-mobile/id489601445.md - Rating breakdown: 5★ 24,361 · 4★ 1,771 · 3★ 516 · 2★ 133 · 1★ 349 ## What do users think of BancFirst Mobile? Overall sentiment: positive **Pros** - 👍 Convenient mobile banking - 🚀 Easy to use app - 💰 Competitive banking products - 🤝 Excellent customer service - 🌍 Accessible from anywhere **Cons** - 🐛 Buggy check deposit feature - 🔒 Frequent app lockouts - 💰 Unexpected fees - ⏱️ Delayed transaction updates **Commonly reported bugs** - App crashes after iOS 14.3 update - Checking account disappearing from the app - Bill Pay tab crashing the app **Most requested features** - Ability to edit scheduled transfers - Mobile check deposit without fees - Detailed deposit history - Search functionality in the app - Apple Pay integration ## Newest reviews (10 of 178) ### 4/5 — Caring *2026-08-21, version 2026.4.2.1* This mobile app is easy to use. And BancFirst cares about helping seniors and veterans. ### 4/5 — Reliable *2026-08-06, version 2026.4.2.1* Good app ### 5/5 — Review *2026-06-07, version 2026.01* Great bank great service ### 5/5 — Owner *2026-06-06, version 2026.01* Good ### 5/5 — 5 stars *2026-06-02, version 2026.01* The app works as it should. ### 5/5 — Review *2026-06-02, version 2026.01* Great! ### 5/5 — The BEST *2026-05-26, version 2026.01* Love this bank and how well they take care of their customers!! ### 5/5 — BancFirst Mobile App *2026-05-25, version 2026.01* This app was easy to use from the beginning! I rely on it daily. Highly recommend! ### 5/5 — Banking app *2026-05-22, version 2026.01* The app works well ### 5/5 — The best *2026-05-18, version 2026.01* Best Community bank In McAlester ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst Bancing App Ever! *2026-08-07, version 2026.4.2.1* I have to use my iPad to access my account because they no longer support my iPhone. Now the app has become so cumbersome that I can’t even take a picture of my check to make a deposit. It will be easier and less hassle to just go to the drive thru to deposit my check! ### 1/5 — App sucks *2026-07-17, version 2026.4.2.1* The app worked well until the last two updates I can’t access my accounts it won’t even open the app to the log in screen so I uninstalled and now it won’t even try in install ### 1/5 — Slow and slow *2026-07-16, version 2026.4.2.1* Not happy at all ### 1/5 — I hate being asked to review apps. *2026-07-03, version 2026.01* I hate being asked to review apps. ### 1/5 — Not *2026-07-02, version 2026.01* Not ### 1/5 — App Won’t Open *2026-06-29, version 2026.01* The app won’t open after trying to access the login screen multiple times. When you called the bank to get solution or a remedy to this problem, their customer service tells you that there’s nothing that they can do and even when you uninstall and reinstall the app on your phone, the problem still exist. Once you press the app and you wait for the login screen to come up, it will time itself out and kick you out of the app. ### 1/5 — Not working *2026-06-23, version 2026.01* Bad ### 1/5 — Too often *2026-06-19, version 2026.01* For over 2 months this prompt has appeared while accessing the app. I’ve left 2 reviews and still getting the prompt. I’m over it!! ### 1/5 — All Accounts *2026-05-30, version 2026.01* I dislike the new app setup. I cannot move money from my business to my personal account. ### 1/5 — slow *2026-05-30, version 2026.01* slow and takes forever to load ## Most praised reviews (10 highest-rated) ### 5/5 — BancFirst- a bank with heart. *2026-08-31, version 2026.4.2.1* This bank has been here for me and cared about my financial position for decades. ### 5/5 — On line banking is the best!! *2026-08-13, version 2026.4.2.1* Love the easy of the online banking ### 5/5 — Great Bank *2026-08-11, version 2026.4.2.1* I’ve been with BancFirst for quite a long time and they have always treated me very good. The employees are very friendly and helpful and always have been. ### 5/5 — Superb services *2026-08-07, version 2026.4.2.1* Everyone is pleasant as long as I am actually speaking to a human ! Lol. COWETA branch excels in every way !😎 ### 5/5 — App is wonderful *2026-07-08, version 2026.4.2.1* Very satisfied with my bank ### 5/5 — Banc ‘N *2026-06-23, version 2026.01* Great financial institution ### 5/5 — Feedback window *2026-06-21, version 2026.01* Please stop with the feedback pop up window. Even after filling out the review, it’s still showing up ### 5/5 — Loyal *2026-06-19, version 2026.01* Very satisfied with my bank ### 5/5 — Money *2026-06-15, version 2026.01* Best way to bank ### 5/5 — i’m really enjoying this website. It really helps me out. *2026-06-15, version 2026.01* Lois&Boo --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*