# Banco General, S.A.

> Mobile banking app for managing accounts, transfers, payments, and more. (iPhone/iPad app by Banco General, S.A..)

- Source: https://appshunter.io/ios/app/banco-general-sa/id571046666 (this page in markdown: same URL + `.md`)
- Developer: [Banco General, S.A.](https://appshunter.io/developer/571046729)
- Category: Finance
- Price: Free
- Rating: 4.00/5 from 417 App Store ratings · 69 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 334 MB
- Languages: European Spanish
- Released: 2013-02-01
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/banco-general-sa/id571046666/reviews.md

## What is Banco General, S.A.?

Simplify your life and stay in control of your finances with your Mobile banking app. Access to your Banco General accounts through your phone with a secure and easy app. If still do not have access to Mobile Banking your can enroll through the app. 

With your Mobile Banking app you can:
- Sign in with your Touch ID or Face ID.
- Remember your username for easy acess.
- View your account balances and recent transactions.
- Transfer between your own accounts or to a third party.
- Send or request money  to other Banco General accounts using a cell phone number with Yappy.
- Pay your credit cards.
- Pay your utilities or any other entity saved on your Online Banking.
- Make top ups to any cell phone provider, Panapass or your Metro card.
- View your "Estrellas"  o miles from your credit card .
- Chat by WhatsApp with a bank executive for assistance.
- Find your nearest branch and ATM.

## Key features

- Secure Touch ID/Face ID login
- View account balances and transactions
- Transfer funds between accounts
- Send/request money via cell number (Yappy)
- Pay credit cards and utilities
- Top up mobile, Panapass, Metro card
- Chat with bank executive via WhatsApp

## What do users think of Banco General, S.A.?

Overall sentiment: negative

**Pros**

- 👍 User-friendly interface and easy navigation
- 🚀 Fast and efficient transactions
- 💳 Supports multiple banking operations
- 📱 Works well on compatible devices
- 🔒 Biometric authentication available

**Cons**

- 🐛 Frequent app crashes and freezing
- ⚠️ Forced update requirements blocking access
- 🔋 Excessive battery consumption
- 📱 Poor iPhone compatibility across models
- 🔔 Intrusive and non-disableable notifications
- ⏱️ Slow update downloads
- 🖥️ Limited functionality compared to web version
- 🔐 Mandatory biometric authentication issues
- 📊 Balance display glitches and loading errors

**Commonly reported bugs**

- Update loop - app demands update but none available in App Store
- Biometric authentication fails on certain iPhone models
- App freezes when adding new payments
- Button sensitivity issues on iPhone devices
- Screen scaling problems on iPad and iPhone XS Max
- Back button not functioning on iPhone 12+
- Facial recognition not working on iPhone 14 with iOS 17.1.2
- Balance not updating after transfers from other banks
- Transfer amount input limitations (decimal issues)
- App crashes on older iPhone models after updates
- Notification settings force app freeze if disabled
- Top navigation buttons overlapping with status bar on iPhone 14 Pro/Max
- Excessive battery drain in background
- Security question validation failures
- Push notifications not functioning properly

**Most requested features**

- English language version of the app
- International transfer capability
- Scheduled payment option in mobile app
- Favorite contacts/recipients list
- Face ID and Touch ID support
- Token access from login screen
- Real-time balance synchronization
- Ability to disable promotional notifications
- Check deposit feature
- Excel export functionality
- Native Apple Maps integration for ATM locations

## Recent user reviews (10 of 69)

All indexed reviews: https://appshunter.io/ios/app/banco-general-sa/id571046666/reviews.md

### 1/5 — Basura de aplicación

*2026-07-18*

Necesito hacer un pago urgente, pero no me deja porque tengo que “actualizar mis datos”. Y en la siguiente página, no sale nada, no se puede hacer nada. Totalmente inservible.

### 5/5 — English version

*2026-07-04*

I would like this app to be in English. Or at least have another English version of it.
English version
English version 
English version 
English version 
Pleeeeeeeeease…….

### 4/5 — ENGLISH VERSION PLEASE

*2026-06-09*

Is good business , English version for app BANCO GENERAL. Pleeeeeeeassss!!!

### 4/5 — Usabilidad

*2026-06-04*

Es de los mejores apps de banca de panama, últimamente la carga de datos mejoro en velocidad

### 2/5 — Actualización

*2025-05-03*

Necesito entrar a la banca y no me deja porque dice que tengo que actualizar, estoy tratando de actualizar y carga y carga y no actualiza

### 1/5 — Demorado

*2024-11-29*

Requiere demasiado tiempo bajar esta actualización.  Mejoren eso!

It takes too much time to update this time.  Fix that!

### 4/5 — Touchscreen iPhone

*2024-10-19*

Por favor revisen y acomoden el problema con la sensibilidad a los botones en los dispositivos iPhone. 
Hay que marcar varias veces el mismo botón para que se ejecute su función.

### 5/5 — English version

*2024-09-07, version 7.1.136608*

I would like this app to be in English. Or at least have another English version of it.
English version
English version 
English version 
English version 
Pleeeeeeeeease…….

### 3/5 — Basta con los anuncios!

*2024-07-23*

La aplicación funciona bien, pero podría haber algunas mejoras en el flujo para algunas transacciones. 9/10

Sin embargo, las notificaciones publicitarias constantes son una molestia, por favor, danos la opción de apagarlos! 0/10 🙏🏻🙏🏻🙏🏻

### 3/5 — Falla de la aplicación en los iPhone

*2024-07-21*

Tengo que estar reiniciando el celular para poder usar la aplicación, se queda pegada 😔

## Frequently asked questions about Banco General, S.A.

### What can I do with the Banco General mobile banking app?

The app allows you to securely access your Banco General accounts from your phone. You can view balances and transactions, transfer money between your accounts or to third parties, send or request money using Yappy with a cell phone number, pay credit cards, utilities, and other saved entities. You can also top up mobile phones, Panapass, and Metro cards, view credit card rewards, chat with a bank executive via WhatsApp, and find nearby branches and ATMs.

### How do I enroll in Mobile Banking?

If you do not yet have access to Mobile Banking, you can enroll directly through the app. The enrollment process is designed to be straightforward, allowing you to gain access to mobile banking services conveniently.

### Is the app secure to use?

Yes, the app prioritizes security for your financial information. It offers secure sign-in options such as Touch ID or Face ID, ensuring that only you can access your accounts. Your financial data is protected through the app's secure infrastructure.

### Can I use this app if I'm not a Banco General customer?

This mobile banking app is designed for existing Banco General customers to manage their accounts. You will need to have accounts with Banco General to enroll and utilize the full range of features offered by the app.

### What are the costs associated with using the app?

The application itself is free to download and use. There are no charges for enrolling in mobile banking or for most of the core functionalities like viewing accounts, making transfers, or paying bills. Any standard banking fees that would apply to these transactions through other channels would still be relevant.

## Version history (last 5 releases)

### 7.1.205476 — 2026-08-13

- Usability, performance, and stability improvements

### 7.1.203815 — 2026-08-12

- Usability, performance, and stability improvements

### 7.1.200482 — 2026-07-13

- Bug fixes

### 7.1.199542 — 2026-07-02

• Check your Mi Meta account details.
• View additional information about your card's authorized overdraft limit.
• Bug fixes and improvements.

### 7.1.196840 — 2026-06-03

Improvements
Bug fixes

## Apps similar to Banco General, S.A.

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| [SGB Móvil](https://appshunter.io/ios/app/sgb-movil/id1434116749) | 4.4 (8) | Free | Finance |
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## More apps by Banco General, S.A.

- [MoviPago BG](https://appshunter.io/ios/app/movipago-bg/id1274553827)

All apps by Banco General, S.A.: https://appshunter.io/developer/571046729

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*