# Bancserv App — user reviews > 44 indexed App Store user reviews of Bancserv App by Chris Lizar, rated 3.70/5 from 3 ratings. - Source: https://appshunter.io/ios/app/bancserv-app/id855818222/reviews - App overview in markdown: https://appshunter.io/ios/app/bancserv-app/id855818222.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (14 of 44) ### 1/5 — Terrible App *2022-06-25, version 4.3.3* The company is great but the app is terrible. One of the worst apps. ### 1/5 — Freeezes! *2022-02-17* This app is not working properly. I get notifications and it automatically freezes and the screen is blank. I literally have to delete the app and re-download it to respond to a request!! ### 1/5 — App not productive with IOS *2022-02-16, version 4.3.0* App does not work well with iOS at all. I have to delete the app and download again frequently throughout the day causing me to miss many opportunities. ### 1/5 — Very poor quality *2022-02-10* I’m sorry but this app does NOT work. You get a notification but then the screen is blank and the app freezes. You can’t see the assignment. By the time you uninstall and reinstall the job is gone. I can’t recall the last time I got a job from Bancserv through this app. I wish someone would care enough to ask IT to fix the app. ### 1/5 — Rosa *2022-01-07, version 4.2.30* I have to be deleting and reinstalling 3x or more DAILY. I was told the fix was going to be done earlier this week but just finished reinstalling it. ### 1/5 — Not reliable app *2021-12-02* Something has happened to this app you can open it only once a day to except an order without having to remove it from your phone and reinstall it or shut your phone off and restart your phone. I have called Bancserv and informed them of this and they say there’s nothing wrong with the app. I’ve talk to IT people that work for other companies and they said there is definitely a problem with the app. They are not looking at. They are not talking to their IT people about I wish they would fix it I miss more work offers because I can’t get the app off the phone and back on the phone fast enough to see what I’m being offered. This is unfair to notary specially ones with my experience and level of expertise please fix your app! ### 1/5 — No way Im competing with a human finger *2021-11-06, version 4.2.26* I literally hold my phone in my hand press accept immediately and I still cant secure a signing. I truly believe I am competing with a app bot. ### 1/5 — Worst App Ever *2021-10-30, version 4.2.26* This app is always broken and unstable when it’s supposed to be working!! Always frozen! Causes you to miss notifications. ### 1/5 — Glitchy; impossible to get orders even when replying within a split second *2021-08-24* Constant notifications for the same order that is already filled hours after the appointment time. Also my phone is in m hand. I reply immediately within 1 second and it always says the order is filled, rendering the app useless. I've contacted support about it to no avail. ### 1/5 — This app is where Bancserv is cut costs. *2021-06-23* Freezes right in the middle of trying to accept an order. This is really just the worst app. I wish it could work, I’m losing jobs, deleting and downloading app at least twice/week. ### 1/5 — Frustrating *2021-04-20* Very frustrating to use. Every time I get a notification I go to view the order right away. I have to completely log in each time and accept the terms of service. Easily 90% of the orders are already accepted by the time I get in there. ### 1/5 — Missed Signings *2021-04-01, version 4.1.17* I have to agree to the terms and enter my PIN number every time I get a “Blast” Which slows me down from accepting signings on this app. Not very intuitive ### 1/5 — Not that great *2021-03-08, version 4.1.17* Always have to sign in. Can’t download docs from the app or upload. Can’t sync to your calendar seamlessly. ### 1/5 — Horrible *2021-02-04, version 4.1.17* Keeps logging me out and my notifications are delayed, ## Most critical reviews (10 lowest-rated) ### 1/5 — No longer sends orders *2026-06-09, version 5.2.28* Used to work fine. Vendor support says my account is fine and in great standing. And after 3 support calls still no orders for about 2 months. No way for me to test. Have loaded on both Android and Apple. ### 1/5 — App needs work *2024-02-26* I have to delete and reinstall app several time a week. My profile does not even come up until I reinstall the app **Developer response:** We've been working hard to overcome login issues. Have you continued to have this problem? If so, can you please let Chris know and we'll look into your account setup. Thank you ### 1/5 — not getting notifications *2023-04-27* I am not getting notifications on my iPad. I have deleted and reinstalled please let me know what else I should do. ### 1/5 — Horrible *2023-03-31, version 4.3.3* Despicable, I tried so hard to work with this company and they go out of their way to make sure you don’t get in. Lol ### 1/5 — APP not working *2022-12-02, version 4.3.3* Needs repair. Doesn’t work. ### 1/5 — Poor execution on iPhone platform *2022-11-28, version 4.3.3* I have been working with Bancserv almost 18 years. At first this app was pretty good. However, they have apparently ignored the fact it does not work well on this platform. Apparently they've spent most of their time working on the android version. The result of this is that many orders bypass iPhone users to favor android users. That's not a very good way to select Notaries to do the work for you. I've tried speaking to the main IT guy at Bancserv and he won't respond to my emails. Unfortunate. ### 1/5 — Terrible *2022-08-31, version 4.3.3* It’s hit and miss ### 1/5 — Heartbroken *2022-08-24, version 4.3.3* I love working for Bancserv. However, that income has stopped entirely due to this app. It started as a slowdown to where I would miss assignments immediately, progressed to no notifications at all, and now I can’t even log on without getting a message to check my account info. I’ve deleted and reinstalled this app, changed my pin, rebooted my phone, watched the creator’s YouTube videos, contacted Bancserv, all to no avail. I don’t know where to go next. ### 1/5 — Needs a whole redesign *2022-08-12* I love working for Bancserv however the app needs a whole new redesign. I can no longer see my profile for weeks and even though my information is fine on the web version, on the App version I can see nothing. And when I get a quick notification even with the app open there’s still nothing there. I think they really need to look into this especially when notaries are out on the field. ### 1/5 — Great company but app is awful *2022-06-29* I love working with Bancserv, however the app is the worst ever. I have to continuously delete the app and reload it multiple times a day. My profile and information gets deleted and I don’t get notifications. It’s so frustrating. ## Most praised reviews (10 highest-rated) ### 5/5 — Connection Issues When on LTE/5G (iOS 17.0) *2023-07-14, version 4.3.3* (I understand that iOS 17 is still in beta; I'm simply reporting a potential significant issue.) The iPhone app loses its internet connection while on LTE/5G. It functions correctly upon initial launch but loses connection either after checking order details or once the app has been in the background. When connection is lost, the "LOADING" message appears on top and the list of assigned orders vanishes. A restart of the app temporarily fixes the issue until it recurs. This problem does not occur when using WiFi, and no other apps on the device are experiencing similar issues. Other than that, all good. OS: 17.0 (21A5277j) Device: iPhone 13 Pro Max Carrier: Verizon ### 5/5 — Nice *2014-05-10* A good alternative to updating online. Easy to login on my phone ### 3/5 — Very fustrating *2024-02-29* You would think after all these years this app would be functioning properly. It still has major issues. I miss request notifications which means money out of my pocket. Please redevelop this app or at least try to update it. **Developer response:** Have you continued to not get notifications on-time? We have switched to a new Notification provider, which should have helped our response time. We definitely don't want you to miss orders. Please let Chris know if there is still problems. We will look into your account setup. ### 3/5 — What’s happened? *2022-05-13* I am encountering the same problem. The app keeps going blank and I have to reload it several times a day, also causing me to miss signing offers. ### 3/5 — Update made it worse *2019-04-15* Was excited to see update but it’s made the app function worse. -once you select a map app, that locks in as the default. I like to use google maps when deciding whether or not to accept, but Waze for driving. Now I have to manually input the address to drive. -formatting updates make reading new notifications difficult. Date is cut off, etc. -sign in screen is sized such that pop up screen keyboard blocks the “sign in” button THINGS THAT SHOULD BE DONE: -double click to reject or accept. I’ve had several instances where the phone slipped and I made the wrong selection. -export to or sync with calendar -allow user to select alarm sound. This update made it the same as several authors I have. Now I don’t know if there’s a new signing available or my vacuum is clogged. -stop telling me to upload a photo! Still, I really like it. It’s made the whole process much more efficient than when all appointments were arranged via phone. Now I can screen future signings while I’m in another. ### 3/5 — Please use Touch ID! *2017-05-16* I'm not a fan of having to enter my User Name each time I log in. I would greatly prefer that you go back to just asking for my pin, but I'd be really delighted if you would accept my Touch ID to log on. When I decline an order, it might be helpful if you ask me why I'm declining. Maybe the distance is too far for the price offered and we could negotiate, or perhaps I'm available 30 mins after the requested time and the BO is flexible. Thanks. ### 3/5 — Decent App *2016-03-31* The app is decent enough to receive notifications of pending signing opportunities, but the app lacks the option to propose a different fee. One must actually call BancServ to request a different fee, and another notary can slip in and accept the appointment during the stand-by period while waiting for a scheduler to answer the phone and them look up the appointment. Otherwise, the app does what it does well; I just wish it did more. ### 2/5 — This app doesn’t use technology efficiently and Bancserv employees do not care about feedback *2022-06-07* I have asked multiple employees to add a feature to send a reminder as a fail safe, but all of them more or less ignore me or tell me to go pound sand (they say it without saying it….but they absolutely ARE saying it) Most of the other notary apps and websites have a little more contact to help you out…..so that let’s say you’re highly distracted when you accept a signing and you forget to put it in your calendar (especially for same day signings!!!), the other sites and apps send more contact in the form of emails or some kind or reminders. Bancserv refuses to do so. They do not even want to add a feature to make it easy to add a signing to your calendar like some of the other companies do, i.e. Amrock, Signature Closers etc where all you have to do is hit a button to add it to your calendar. Other companies welcome feedback and work on improvement, but Bancserv tells you to pound sand if you ask for improvement. ### 2/5 — Constantly crashes *2022-03-23* I have to reinstall this app sometimes 2-3x a day. Restarting your phone will sometimes help. Please fix ### 2/5 — I'm Always Missing Out On Orders *2021-10-16* I miss out on a lot of notary assignments because the app simply won't open up after I've entered my pin. I've tried uninstalling and reinstalling to no avail. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-06.*