# Bangkok Bank Mobile Banking

> Comprehensive mobile banking for managing accounts, payments, investments, and loans. (iPhone/iPad app by Bangkok Bank PCL.)

- Source: https://appshunter.io/ios/app/bangkok-bank-mobile-banking/id660238716 (this page in markdown: same URL + `.md`)
- Developer: [Bangkok Bank PCL](https://appshunter.io/developer/660238719)
- Category: Finance, Business
- Price: Free
- Rating: 3.00/5 from 290 App Store ratings · 147 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 316 MB
- Languages: American English
- Released: 2013-12-18
- Data updated: 2026-08-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bangkok-bank-mobile-banking/id660238716/reviews.md

## What is Bangkok Bank Mobile Banking?

With the Bangkok Bank Mobile Banking app, your banking transactions are more convenient with these features:

• View all types of deposits, credit cards, mutual funds, government bonds and Bualuang loan accounts
• Request Thai baht and FCD account statements
• Open an e-Savings account
• Make cardless withdrawals at Bangkok Bank and KBank ATM and Banking Agents (7-Eleven, Thailand Post offices, Sabuy Counter and TermDee kiosk)
• Invest in mutual funds, government bonds and corporate debentures
• Make a Bualuang home loan payment and request the Bank to submit housing loan information to the Revenue Department for a convenient tax deduction claim
• Add a Foreign Currency Deposit Account (FCD) and transfer funds to your own FCD account
• Make an international funds transfer via SWIFT with 18 currencies for 135 countries
• Make an international funds transfer to Singapore via PromptPay International
• Send and receive money to or from more than 200 countries via Western Union
• Apply for Be Together Smart Return 789 savings insurance from AIA. 
• Buy travel insurance
• Check the balance of and top up your Rabbit LINE Pay and view BTS trip history
• Apply for and manage the following banking services:
- Request and activate a debit card
- Apply for a Bangkok Bank Credit Card – choose the card that fits your lifestyle then upload the relevant documents and check your approval status in the app 
- Request to open a Securities Trading Account with Bualuang Securities
- Register for direct debit service
- Register/edit/deregister with PromptPay
- Suspend debit card/credit card
- Renew debit card
- Request a Bualuang Home Loan
- Request a Credit Bureau Report
- Lock and Unlock accounts to prevent transfers, top ups and payments
• QuickPay – scan to pay merchants without a mobile PIN
• Scan a QR Code for payment with a Widget
• Change your registered mobile number/email


How to apply:
For customers without a Bangkok Bank account
• Open an e-Savings account and apply for mobile banking services in the app


For customers with a Bangkok Bank account
• Download the application and apply with your Bangkok Bank deposit account, debit card or credit card.
• Visit any Bangkok Bank ATM or branch to get a temporary PIN to log in to the application.

For further assistance please call 1333 or (66) 0-2645-5555 or visit www.bangkokbank.com/mobilebanking
Head Office: 333 Silom Road, Silom, Bang Rak, Bangkok 10500

Disclaimer: The use of this application is for prospective customers and customers of Bangkok Bank only and this application shall not be used for any illegal purpose.

## Key features

- View all account types
- International fund transfers
- Invest in funds and bonds
- Apply for loans and credit cards
- Cardless ATM withdrawals
- QR code payments
- Manage debit and credit cards

## What do users think of Bangkok Bank Mobile Banking?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Convenient banking transactions

**Cons**

- 🐛 Frequent crashes and connectivity issues
- 🔒 Lack of security and account protection
- 👎 Unprofessional and unresponsive customer service
- 💤 Outdated and sluggish app performance

**Commonly reported bugs**

- Unable to log in or access accounts
- Transactions failing or not properly recorded
- Facial recognition not working as expected

**Most requested features**

- Allow account access without Thai phone number
- Improve app stability and reliability
- Provide better security features and account protection
- Enhance customer support and communication

## Recent user reviews (10 of 147)

All indexed reviews: https://appshunter.io/ios/app/bangkok-bank-mobile-banking/id660238716/reviews.md

### 1/5 — Broken

*2026-05-22, version 3.48.0*

It just says “connection is unstable” after logging in and it loops that message every time I click OK.

### 1/5 — No support for customers staying abroad

*2026-02-20, version 3.46.0*

I cannot log into the app on my new mobile phone. The process is too complicated, and there is no simple way to fix it online.

There is no other way to support customers who stay abroad and urgently need access to the app. The only option is to visit a branch in person, which is impossible for overseas customers.

This is very disappointing. Please improve your system and provide proper support for customers outside Thailand.

### 2/5 — Always problems

*2026-02-17, version 3.46.0*

Frequent frustrating sessions and roadblocks. Example - right now I can’t log in.  Sigh.

### 1/5 — Worst bank worst app

*2025-12-05, version 3.45.1*

Do not open an account here. Will move my business and personal accounts to another bank ASAP… had it. Do not use BBL.

### 1/5 — Not stable

*2025-11-10, version 3.45.0*

Don’t use this bank like scam

### 1/5 — Untrust bank

*2025-09-16*

"Bangkok Bank opened bank accounts without a stable banking policy. They also required people with visa-free, tourist visas, and DTV visas to buy insurance to open an account. On August 19th, without any explanation, they froze these bank accounts. After making visa-free, tourist visa, and DTV visa holders wait for over a month (some even longer), they contacted them to close their accounts and withdraw their money. The DTV visa is a 5-year visa (with a 6-month exit requirement). Isn't the Thai government's intention for this visa to attract medical tourists, people in soft power fields (chefs, Muay Thai), and digital nomads with a relatively expensive visa? How are these people supposed to live in this country without a bank account? How will they pay for medical appointments, rent, and daily expenses? The world is in the age of digital payments. Do you want people to go backward and use cash? There are many people from Myanmar who are living in Thailand to keep their money safe because of the war. But now, you have destroyed people's trust. You have caused people months of distress. Your bank's service deserves only 1 star."

**Developer response:** We appreciate your feedback regarding this process and will take your input into consideration as we continue working to improve our services. In case your account has been suspended, please be advised that you are required to contact your home branch with your passport and passbook. Alternatively, you can contact Bualuang Phone at 1333, then press 2-0-4 for further assistance.

### 1/5 — Worst Bank Ever,No System,Can’t Trust

*2025-09-08, version 3.43.0*

Never collect money in this bank.They don’t care about customers’ assets.No specific rules and regulations.Staffs even a branch manager doesn’t know the procedures.Can’t trust at all.Bye Bye Forever.

### 1/5 — The worst bank in Thailand

*2025-09-06*

Last year Bangkok bank was allowed to open the account by selling insurance to the people who hold TR visa. This year they immediately closed all the accounts without informing to account holder with TR visa. Their target was only to sell their useless insurance policy and I would it is a kind of cheating and lying. I strongly condemn the unethical/ unlawful practices of Bangkok bank!

**Developer response:** We appreciate your feedback regarding this process and will take your input into consideration as we continue working to improve our services. In case your account has been suspended, please be advised that you are required to contact your home branch with your passport and passbook. Alternatively, you can contact Bualuang Phone at 1333, then press 2-0-4 for further assistance.

### 1/5 — Scammers bank

*2025-09-03, version 3.43.0*

They sell insurance after that they close my bank

### 1/5 — Untrusted Bank

*2025-09-02*

Open Letter to Bangkok Bank and the People of Thailand

I would like to share my experience as a foreign customer of Bangkok Bank.

In order to open a bank account, I was required to purchase a one-year insurance policy worth 6,500 THB. However, before the one-year period was even completed, Bangkok Bank unilaterally suspended my account, along with the accounts of many other foreigners, citing “Visa-related reasons.”

Here is the main point I want to raise: for every customer who pays 6,500 THB, if there are 100 such customers, the bank already collects 650,000 THB. This is not a small amount of money. Yet, after closing the accounts, the bank has not been able to provide an immediate refund.

Such actions show a serious lack of responsibility and concern for customers. For a bank, trust is everything. But with practices like this, Bangkok Bank makes it clear that it does not respect or care about its users. This is not only unfair to foreigners, but it also damages Thailand’s reputation as a welcoming and trustworthy country. 

Before I already checked I like their motto "Your Trusted Partner “. Also their Billboard Advertising is Bangkok Bank connecting ASIAN. 

This Bank is totally Liar .

**Developer response:** If an account is suspended, it may be due to various reasons. Please be advised that you are required to contact your home branch with your passport and passbook. Alternatively, you can contact Bualuang Phone at 1333, then press 2-0-4 for further assistance,

## Frequently asked questions about Bangkok Bank Mobile Banking

### What can I do with the Bangkok Bank Mobile Banking app?

The app allows you to view all your deposit, credit card, mutual fund, government bond, and loan accounts. You can also request account statements, open an e-Savings account, make cardless withdrawals, invest in various financial products, and manage loan payments.

### How can I apply for the Bangkok Bank Mobile Banking app?

If you don't have a Bangkok Bank account, you can open an e-Savings account and apply for mobile banking services directly within the app. Existing customers can download the app and apply using their Bangkok Bank deposit, debit, or credit card. A temporary PIN can be obtained from any Bangkok Bank ATM or branch.

### What are the international transfer options available?

The app supports international funds transfers via SWIFT for 135 countries in 18 currencies. You can also make international transfers to Singapore via PromptPay International and send/receive money to/from over 200 countries via Western Union.

### Can I manage my cards through the app?

Yes, you can apply for and activate debit cards, apply for and manage Bangkok Bank Credit Cards, suspend debit/credit cards, and renew debit cards. You can also lock and unlock accounts to prevent unauthorized transactions.

### Is this app free to use?

The application itself is free to download and use for Bangkok Bank customers. While the app is free, some financial services or transactions initiated through the app may have associated fees as per Bangkok Bank's standard charges.

## Version history (last 5 releases)

### 3.49.2 — 2026-07-22

Update the app to get better experiences with new features and products that make your life easier
• View the status and performance of your investment portfolio with Bangkok Bank
• Enable or disable scan to pay abroad anytime
• Improved overall app performance

### 3.49.1 — 2026-07-02

Update the app to get better experiences with new features and products that make your life easier
• View the status and performance of your investment portfolio with Bangkok Bank
• Enable or disable scan to pay abroad anytime
• Improved overall app performance

### 3.48.0 — 2026-04-09

Update the app to get better experiences with new features and products that make your life easier
•  Easily track and manage expenses for solo and group trips with Trip Space
•  Add a facial scan verification step when a transfer between Mobile Banking users, by mobile number, reaches your set limit
•  Contact Bangkok Bank Call Center via internet calling
•  Improved overall app performance

### 3.47.0 — 2026-02-21

Update the app to get better experiences with new features and products that make your life easier
• Switch LTF units to open-ended funds
• Improved overall app performance

### 3.46.0 — 2025-12-18

Update the app to get better experiences with new features and products that make your life easier
• A face scan verification step has been added for cardless ATM withdrawals when your daily limit reaches 50,000 baht, or when you reach your personal set limit 
• Get notified whenever money goes out of your account
• Improved overall app performance

## Apps similar to Bangkok Bank Mobile Banking

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [SCB EASY](https://appshunter.io/ios/app/scb-easy/id568388474) | 3.2 (198) | Free | Finance |
| [Krungthai NEXT](https://appshunter.io/ios/app/krungthai-next/id436753378) | 3.5 (196) | Free | Finance |
| [TrueMoney - Pay & Earn Coins](https://appshunter.io/ios/app/truemoney-pay-and-earn-coins/id663885752) | 3.4 (297) | Free | Finance |
| [krungsri](https://appshunter.io/ios/app/krungsri/id571873195) | 2.8 (78) | Free | Finance |
| [ttb touch](https://appshunter.io/ios/app/ttb-touch/id884079963) | 4.0 (165) | Free | Finance |
| [K PLUS](https://appshunter.io/ios/app/k-plus/id361170631) | 2.9 (308) | Free | Finance |

## More apps by Bangkok Bank PCL

- [Be Express Pay](https://appshunter.io/ios/app/be-express-pay/id1076253205)
- [BBL BeMerchant](https://appshunter.io/ios/app/bbl-bemerchant/id1334493227)
- [BBL BeWallet](https://appshunter.io/ios/app/bbl-bewallet/id1334598512)
- [BBL ACQUIRING TRAINING](https://appshunter.io/ios/app/bbl-acquiring-training/id1397354184)
- [BeMerchantNextGen](https://appshunter.io/ios/app/bemerchantnextgen/id1495606439)

All apps by Bangkok Bank PCL: https://appshunter.io/developer/660238719

## Related topics

[bangkok bank](https://appshunter.io/ios/topics/bangkok-bank) · [bangkok bank mobile banking](https://appshunter.io/ios/topics/bangkok-bank-mobile-banking) · [bangkok bank pcl](https://appshunter.io/ios/topics/bangkok-bank-pcl) · [bbl](https://appshunter.io/ios/topics/bbl) · [bkk](https://appshunter.io/ios/topics/bkk) · [the siam commercial bank pcl](https://appshunter.io/ios/topics/the-siam-commercial-bank-pcl) · [bangkok](https://appshunter.io/ios/topics/bangkok) · [mbanking](https://appshunter.io/ios/topics/mbanking) · [uob tmrw thailand](https://appshunter.io/ios/topics/uob-tmrw-thailand) · [krungthai bank](https://appshunter.io/ios/topics/krungthai-bank) · [bbl driver mobile](https://appshunter.io/ios/topics/bbl-driver-mobile) · [kyb](https://appshunter.io/ios/topics/kyb) · [krungsri](https://appshunter.io/ios/topics/krungsri) · [scb bank](https://appshunter.io/ios/topics/scb-bank)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*
