# Bangkok City Metro — user reviews

> 69 indexed App Store user reviews of Bangkok City Metro by Seokhyeon Nam, rated 4.70/5 from 1,261 ratings.

- Source: https://appshunter.io/ios/app/bangkok-city-metro/id1095112370/reviews
- App overview in markdown: https://appshunter.io/ios/app/bangkok-city-metro/id1095112370.md
- Rating breakdown: 5★ 1,034 · 4★ 128 · 3★ 47 · 2★ 14 · 1★ 38

## What do users think of Bangkok City Metro?

Overall sentiment: positive

**Pros**

- 🚀 Fast, free, and pleasant UI
- 👍 Useful app with essential functions
- 👍 Practical and purpose-designed
- 👍 Excellent for traveling in Bangkok
- 👍 Invaluable for planning trips
- 👍 Easy to use and comfortable

**Cons**

- 🐛 Missing yellow line update
- 🔒 Subscription required for full access

**Commonly reported bugs**

- Subscription issues with Pro version
- No alerts or notifications

**Most requested features**

- Ability to save favorite stops
- Cost of trip function unlocked

## Newest reviews (19 of 69)

### 3/5 — Outdated

*2026-06-11*

It doesn’t include the orange line east which is triggering me

**Developer response:** Thank you for your feedback! We apologize for the missing line information. We’re working to keep the map up to date and will add missing stations and lines as soon as possible.

### 5/5 — Outstanding App

*2025-12-01*

Very useful app, in many ways.  Quickly find the information that you need to get to where you want to go. The app is kept current.  Thank you very much for this work!

**Developer response:** Thank you very much for your support!

### 5/5 — Great GUI and Functionality

*2025-10-06*

Simple, smooth zoom legible GUI, practical essential functions (search stations, informative schedule and price)—-everything needed is there.

**Developer response:** Thank you very much for your support!

### 3/5 — G

*2025-04-23*

I don't know what is it?

**Developer response:** Sorry for the confusion. I will try to make it easier to use.

### 4/5 — コリャダメ

*2025-04-10*

乗り換えしたく無いのに乗り換えを選択させられる

**Developer response:** ご意見ありがとうございます。できるだけ早くその機能を追加いたします。

### 5/5 — バンコクの移動にはこれ！

*2025-03-31*

値段も移動時間も一目瞭然！非常に使いやすい！

**Developer response:** ありがとうございます！

### 4/5 — 可以改进

*2025-01-12*

界面好看，没有广告。建议中文界面的地图线路图也加上站点的英文名，因为谷歌地图上没有中文站点名，只有英语和泰语的站点名，切换着用的时候，站名对不上，只好切换为英语界面。

**Developer response:** 非常感谢您的反馈。我会添加这个功能。

### 5/5 — Far flung farang

*2024-11-20*

Great easy, functional and purpose design app

**Developer response:** Thank you very much!

### 5/5 — とても使いやすい

*2024-11-12*

日本語対応で路線図から乗車駅と下車駅をタップするだけで料金、乗車時間、駅数が把握でき、詳細タップで乗り継ぎ状態や料金詳細の説明あり。
導入当初から比べるとかなり使いやすく進化している。

**Developer response:** ありがとうございます！

### 5/5 — タイで電車移動するなら必須

*2024-10-27*

タイ旅行での移動はほぼ電車だったので、このアプリがないと生きて行けませんでした！
行き先、所要時間、費用まで分かるのでめちゃくちゃ有難かったです。

**Developer response:** ありがとうございます！

### 2/5 — 更新版本了之后没有中文了

*2024-08-09*

最新版本没有中文了

### 5/5 — thanks update!! but add...

*2024-08-07*

add station direction please (ex : kheha , khu khot)

**Developer response:** 오랫동안 기다려 주셔서 진심으로 감사드립니다. 업데이트가 완료되었습니다.

### 5/5 — 谢谢

*2024-08-02*

谢谢

### 3/5 — アップデート必要？

*2024-07-06*

バンコクBTSの値段が実際と違います
BTS上がってます

### 5/5 — Please udate

*2024-06-10*

The new lines and fares

**Developer response:** Thank you very much for your patience. The update has been completed.

### 4/5 — Nice

*2024-05-21*

There should be booking options too thank you

### 5/5 — Ccff Dr h d r. Etc cc end ec cf

*2024-05-02*

C f

### 5/5 — Nice  app but need to upgrade

*2024-04-08*

Need to update for pink & yellow line

### 5/5 — 방콕 업데이트해주세요

*2024-02-11*

메트로 업데이트바랍니다

**Developer response:** 오랫동안 기다려 주셔서 진심으로 감사드립니다. 업데이트가 완료되었습니다.

## Most critical reviews (10 lowest-rated)

### 1/5 — no trip planner

*2026-06-25*

no trip planner. if there’s one it is not obvious.

**Developer response:** Thank you for your feedback! We’re working to improve the app’s navigation and make the trip planner easier to find and use.

### 1/5 — 使い物にならない

*2021-12-12*

時刻(始発終電さえも)、⇄入れ替えも何も無し。
ユーザーインターフェイス酷すぎ。お金をドブに捨てます。

### 1/5 — After update they made “cost of trip” function locked

*2021-02-07*

After update they made “cost of trip” function locked

**Developer response:** Hi MAMAY8, the fare feature has recurring costs that we can no longer give away for free. The app is entirely supported by awesome users like you! Please consider upgrading to Bangkok Metro Pro and continue enjoying this and many other features!  Thank you for understanding and wish you a nice day, -Federico

### 1/5 — ‘Upgraded’ to pro........

*2019-08-17*

Purchased the subscription upgrade to the ‘Pro’ version and nothing has changed...........

Re-installed, restored in several occasions, confirmed that the subscription is active yet still no upgrade......

### 1/5 — No alerts of any kind

*2018-11-26*

This app is worthless. The only thing it’s good for is to show you where you are while you stare at the map. It does not alert you when you arrive at the Destiination station or anything else.

**Developer response:** Hi Gabe, notifications on arrival are coming next week with the version 3 release! 😊
Please have a nice day,
Federico

### 1/5 — 闪退

*2018-09-30*

花了14元订阅。之后搜索站名一样会闪退。骗钱！！！

**Developer response:** 您好 dingdingding27，

谢谢你的反馈！我很抱歉这个问
题。请更新以解决您的问题。

谢谢您使用重庆地铁移动应用!
Federico

### 1/5 — Paid for Pro but No

*2018-07-12*

I paid for the pro version and still don't have the features. Ive deleted and reloaded. Enjoy the money, 1 star.

**Developer response:** Hi there,
this should not happen. Please make sure that:
- the app store transaction has actually succeeded (the app will confirm this via popup after tapping on either subscription, at this point all the features are unlocked. If you have already purchased a subscription, the app store won’t charge you again);
- if you are sure that the purchase has succeeded and still can’t access to the pro features, you can go to the app upgrade page (you can access to this page only if you have not upgraded) and tap on the restore button on the top right of the screen;

If none of the above works, please contact the app store for help with your account subscriptions; 

Thank you for using Bangkok Metro and please have a nice day :)
Federico

### 1/5 — Don’t bother

*2018-03-03, version 2.2*

This free version has 30 seconds worth of ads you have see when you need timetable and exit info for EVERY SINGLE station.

### 1/5 — 坑你没商量

*2018-02-06*

每查看一个都要请你看广告，我还是删除了看攻略和google吧……………………………………简直了…………………………………………

**Developer response:** 你好，
因为有了广告，我才能改进和更新这个应用程序。
我不是一个大公司，这个应用程序是我一个人做的。
如果你不喜欢广告，你可以支付非常小的年费，解锁独家内容并永久删除广告。
感谢您使用这个应用程序，我希望你能理解和支持（ 并更新评论）。
祝好!
Federico

### 1/5 — en

*2017-06-10*

Gaipinglunne

**Developer response:** 您好，
按照应用程序商店应用程序描述中所述，所有主要功能都可以免费使用。

如您需要列车运行时间和出口信息，这些信息才需要升级。

请更新您的误导性评论谢谢。😊

## Most praised reviews (10 highest-rated)

### 5/5 — essential

*2026-07-10*

If you need to know the routes and stops this application it's essential for your travel

**Developer response:** Thank you very much for the review!

### 5/5 — 超便利

*2026-05-26*

最高のアプリ
追加して欲しい機能としてはGoogleマップとの連携、書き込みができればと思う

**Developer response:** レビューありがとうございます！Googleマップ連携や書き込み機能についてのご提案もありがとうございます。今後のアップデートの参考にさせていただきます。

### 5/5 — Convenient and easy to use

*2026-05-25*

I’ve used this free app for 4 years now. Lewis getting better

**Developer response:** Thank you for your support over the past 4 years! We’re happy to hear the app keeps getting better for you.

### 5/5 — Супер

*2026-05-20*

Очень удобный функционал, классный дизайн 10/10

**Developer response:** Спасибо за отзыв! Мы рады, что вам понравились функциональность и дизайн приложения 😊

### 5/5 — Great App

*2026-03-14*

Good for people that don’t know BTS system.

**Developer response:** Thank you for your review! We’re glad the app helps make the BTS system easier to understand.

### 5/5 — Everything a transit app could dream to be

*2026-02-13*

Amazing app. Fast, free, pleasant UI. I’m very grateful for this app.

**Developer response:** Thank you very much for your review. I hope you have a nice day!

### 5/5 — 정말 감사합니다.

*2026-02-12*

방콕에서 정말 유용하게 잘 사용했습니다. 앱 만들어주셔서 감사해요.

**Developer response:** 리뷰 감사합니다. 오늘도 좋은 하루 보내세요!

### 5/5 — 本当に便利

*2026-02-01*

バンコク旅行の際はお世話になってます

**Developer response:** どうもありがとうございます

### 5/5 — 好用！

*2026-01-21*

高清地图 还可以查票价

**Developer response:** 感谢您的评价！我们会持续优化地图功能，让查询票价更加方便。

### 5/5 — Simply superb

*2025-12-24*

Google maps confuses you, this app saves you and helps you use the metro effectively. Glad I found it.

**Developer response:** Thank you very much for your review!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*