# Bank Audi — user reviews

> 37 indexed App Store user reviews of Bank Audi by BANK AUDI SAL, rated 3.80/5 from 79 ratings.

- Source: https://appshunter.io/ios/app/bank-audi/id846028926/reviews
- App overview in markdown: https://appshunter.io/ios/app/bank-audi/id846028926.md
- Rating breakdown: 5★ 41 · 4★ 13 · 3★ 7 · 2★ 4 · 1★ 14

## Newest reviews (12 of 37)

### 3/5 — Very Good, but..

*2019-01-08, version 8.0*

It’s great, almost everything you expect from a mobile banking app. 
Everything works as expected, many features including biometric Identification is top notch, no comments on that, app surely does what it is supposed to do. 

One major downside UI wise, is the lack of support for newer generation iPhone devices including iPhone X, iPhone X🅂, iPhone X🅂 Max and iPhone XR models, which is unexpected from a major bank such as Audi, hence my 3 star rating.

The app is not optimized yet to take advantage of the form factor and resolution of the OLED displays on the new iPhone models (text looks pixelated for example) 

Definitely editing my review for a much higher star rating when above adjustments are eventually implemented.

### 3/5 — Good app

*2018-07-13, version 6.5*

It’s a good app in general ... sometimes it needs reboot ( stuck at session expired message ) 

Rarely updated as its been almost a year now after iphone X release and its still not compatible with the screen

### 1/5 — You need to support iphone x

*2017-12-12, version 6.5*

The app doesn’t work on iphone x.

### 1/5 — What’s wrong with Bank Audi

*2017-10-10, version 6.4*

The old version was much easier to navigate!

### 1/5 — Worst App ever. With a class !

*2016-09-04, version 3.0*

I remember the older version how simple, clean, fast interaction and user friendly! 
But the guys at Audi's get drunk and made their best shot transferring almost all features from desktop to mobile version and ruin everything! Horrible app not advisable and if you still insist to download it you better have the time and your loop to decode the jungle of numbers and information available on your screen. After All this is a mobile app not a desktop!!

### 1/5 — WARNING

*2016-08-20, version 3.0*

"Your OS of your device may not be safe for mobile banking" error.

### 1/5 — Operating system

*2016-08-18, version 3.0*

The operating system of my device is not safe for mobile banking?! please fix this.

### 3/5 — Bank Audi (pin pay) need to know's!!!

*2015-11-11, version 2.1*

Hi fellow Bank Audi clients. Seems like I'm the first to review, so I'll keep it to the point. 

There are 2 apps 1) Audi Mobile 2) pin pay

Difference?

If you want to just check your balance, make a transfer (local) and have access to Customer services if need be, Audi Mobile is what you need. 

Pin Pay is an independent company working with Bank Audi and Bank Med that allows you to use your phone to pay for transactions up-to 500 USD/Day. Bank Audi let's you use the service for 3 months and then charges you a fee (5 USD I believe) per month, while Bank Med clients are the lucky ones who get to use the service free. This of course annoys me and everyone else for that matter if your an Bank Audi client. I was told by my branch that bank Audi didn't want to pay a fee to Pin Pay (whom are independent as I said above) hence why they only allow 3 month trial and then it's give me your cash afterwards. 

What I done simply, is register for the Bank Audi app and not pin pay. Allowing me to access any mobile bank app would have for free as that's all most of us need tbh. So, when you download Bank Audi app, and sign the documents at your local branch, make sure you tell them that you only want this app! Pin Pay is a separate app. 

Regarding the Bank Audi app, I gave it 3 stars for -simplicity, ease of use(login / logout) and its GUI (interface). 

I'm sure Bank Audi will make there app much more sophisticated when more people start using it. 

I hope that's soon!

### 1/5 — Why?

*2015-09-25, version 2.0*

Why did u transform it to a stupid none responsive app?

### 1/5 — Terrible

*2015-09-24, version 2.1*

1 star is too much... The app looks and acts like wer still on windows 95..... You have to wait after you login for 2 minutes so "the app finishes loading" and then when your in, you have to pick a certain date to see your transactions instead of directly showing the latest 20 for example.... Hire a real web developer please that has the slightest idea about 2015 Ux Ui design

### 1/5 — No verification code

*2015-08-05, version 1.2*

Doesn't work

### 1/5 — Useless

*2015-07-25, version 1.2*

Just like everyone else, I don't get a verification code.

## Most critical reviews (10 lowest-rated)

### 1/5 — Thieves - Same as all lebanese banks

*2025-12-23, version 8.4.6*

Google it and you will understand it. If anyone wants to become a thief, learn from lebanese banks!

### 1/5 — The app doesn’t work on iOS 18

*2025-04-12, version 8.4.3*

It’s been 8 months with iOS 18 and the app hasn’t been fixed yet. You simply can’t login

### 1/5 — Not working on iPad

*2020-01-13, version 8.0.6*

Crashes after launching

### 1/5 — Crashes

*2019-12-26, version 8.0.6*

Wherever I touch causes the app to crash.

### 1/5 — Alfa Recharge not available in latest version

*2019-09-20, version 8.0.6*

Just downloaded the latest version and tried to check the services available, but only Touch recharge is available. Please check the available features.

### 1/5 — No FaceID

*2019-06-08, version 8.0.5*

It’s disappointing that this app was among the first to release the Touch ID version but almost 2 years after Face ID, it has not implemented it yet.
On my iPhone 6, I was able to easily log in. I upgraded my device to iPhone XS and now I have to enter a password again?!!!

### 1/5 — Stuck at greeting

*2019-01-03, version 8.0*

App stuck at greeting page... I use iPhone X with the latest IOS.

### 1/5 — log in

*2018-11-10, version 7.0.1*

how do you log in I don't have an account on the application

### 1/5 — This app should be updates

*2018-11-03, version 7.0.1*

Please update this app to support the new aspect ratio of the iPhone XS Max

### 1/5 — It does not open

*2018-06-05, version 6.5*

Every time i log in it gives me “your session is expired please try again later” even if i close and reopen the same message keep on appearing 
Before it worked perfectly i am not sure what happened now

## Most praised reviews (10 highest-rated)

### 5/5 — Excellent

*2019-09-26, version 8.0.6*

bank and very easy app, thanks for updating to pay over the app.

### 5/5 — iPhone x support needed

*2019-03-02, version 8.0.3*

iPhone x support is a must have

### 5/5 — Easy to use

*2018-10-04, version 7.0.1*

Best mobile application in lebanon. Easy to use and free transfers. 👍👍

### 5/5 — It works

*2017-10-11, version 6.4*

The app does what I need it to do.

### 5/5 — Excellent

*2017-05-09, version 6.1*

Great app and includes everything we need. Thank you

### 5/5 — Bank Audi app

*2017-04-21, version 6.1*

Great experience thank you

### 5/5 — You're an awesome team

*2015-09-17, version 1.2*

Thank you very much 
It was crashing

### 5/5 — Prob

*2015-05-29, version 1.2*

Am not having my verification Code

### 5/5 — Great app

*2015-04-17, version 1.2*

I got my verification code right away, great app works perfectly fine !

### 3/5 — Good functionalities but needs Improvement

*2020-10-28, version 8.2.0*

Fonts are too small, especially the account statement and cant be magnified, not optimal or inclusive for people above 40

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*
