# Bank Australia App

> Mobile banking app for managing accounts, payments, and cards securely. (iPhone/iPad app by Bank Australia Limited.)

- Source: https://appshunter.io/ios/app/bank-australia-app/id993512650 (this page in markdown: same URL + `.md`)
- Developer: [Bank Australia Limited](https://appshunter.io/developer/666608907)
- Category: Finance
- Price: Free
- Rating: 4.60/5 from 14 App Store ratings · 452 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 98 MB
- Languages: American English
- Released: 2015-06-11
- Data updated: 2026-09-02
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bank-australia-app/id993512650/reviews.md

## What is Bank Australia App?

Our app provides a secure and easy way to bank on the go. 
Existing customer? Follow the prompts to login.
New to Bank Australia? Download the app to register as a customer and open selected accounts directly.


A few things to remember 
• Don’t keep your customer number and PIN with your mobile device. 
• Make sure to log out when you’re done. 
• The app will auto log out after five minutes of no activity. 
• Contact Bank Australia immediately if you’ve lost your device or feel that someone may know your login details. 
• Please check the BSB and account number or PayID details carefully. Bank Australia does not verify or confirm that the details you provided are correct, or that the account name and number or PayID match. If the details are incorrect you could be paying the wrong account and you may not be able to get your money back.


Everyday banking 
• ‘Secure Mail’ to safely manage digital communications with us. 
• Share your account details easily. 
• Set up and manage Round UPs. Have card purchases round up to the nearest pre-set amount, then transferred to a chosen account. 
• Nickname accounts. 
• Provide your Tax File Number or Foreign Tax Residency information. 
• View how much money you have / owe and net position of accounts. 
• Download up to 12 months of your transaction history. 
• Add a quick balance widget to your phone or Apple Watch. 
• Track spending via categories in the Spend Tracker. 
• Customise the length of time before you’re logged out of the app. 
• View your session history. 
• View information about your app / device via ‘Settings’. 
• Notify us of your travel plans. 
• View and manage eStatements. 
• Set up alerts based on your credit/debit card and account activity.
• Receive alerts when your loan is due / overdue or an account is overdrawn. 
• View product pages and click to apply via ‘Open account’. 
• Access calculators to help manage finances. 
• Manage Open Banking permissions.
• Locate and get directions to a branch. 
• Product and service information via pop ups and a ‘Latest news’ widget. 
• Personalise your logged in ‘smart dashboard’.
•*New* Search for a range of features from the home or menu screen.


Card management 
• Visa debit/credit card information securely available in Cards including *new* ‘Linked accounts’ section. Cancel and reorder cards, then get an instant digital version of it. Add details to a ‘Pay’ app and spend immediately. 
• Card Controls: manage credit/debit card features.
• Report a lost or stolen card, activate or change your card’s PIN.


Payments 
• Quick transfers. 
• Look Who’s Charging: see who’s charged your card. 
• Check balance/s and get a quick balance. 
• Transfer funds using Osko for fast payments. 
• Manage, save and edit payees. 
• Create and maintain PayIDs. 
• Transfer funds. 
• Pay bills. 
• Make international transfers. 
• Manage transaction limits.



NOTE: mobile data usage charges may apply, check with your mobile service provider for details. We collect anonymous information on how you use the application to perform statistical analysis of aggregate user behaviour. By installing this app, you are giving your consent. We do not collect personal information about you.

## Key features

- Secure login and account access
- On-the-go banking and transactions
- Card management and controls
- Bill payments and fund transfers
- Secure messaging and alerts
- Account and transaction history
- Branch locator

## What do users think of Bank Australia App?

Overall sentiment: positive

**Pros**

- 👍 Easy to use
- 👍 Intuitive interface
- 👍 Reliable and stable
- 👍 Great customer service
- 👍 Ethical banking practices
- 🚀 Fast and responsive
- 🌄 Beautiful app design

**Cons**

- 🐛 Occasional login issues
- 🐛 Inconsistent navigation
- 🐛 Notifications not working reliably
- 🔒 Limited security features
- 📱 Not optimized for tablets
- 💸 Lacking advanced financial tools

**Commonly reported bugs**

- Keypad issues with certain characters
- Inconsistent behavior when logging out
- Delayed transaction notifications

**Most requested features**

- Ability to customize home screen
- Improved transaction categorization
- Seamless multi-account management
- Faster process for increasing limits
- More detailed transaction history

## Recent user reviews (10 of 452)

All indexed reviews: https://appshunter.io/ios/app/bank-australia-app/id993512650/reviews.md

### 4/5 — Going from strength to strength

*2026-08-29, version 5.14*

GOOD .. but the Pay Someone process / “clicks” needs refining

### 5/5 — Very Handy App.

*2026-08-29, version 5.14*

We do nearly all our banking on the app.

### 5/5 — I like it!

*2026-08-28, version 5.14*

I like the Bank Australia app. It has all the features I need.

### 5/5 — Very happy

*2026-08-27, version 5.14*

Have been very happy with the Bank Australia app, it looks and functions well. Maintenance is regular and well communicated. I have not had any issues!

### 4/5 — Good but for a one or two much needed functional requirements

*2026-08-26, version 5.14*

Can’t resend paid receipts to recipients once you leave the payment section. Highly frustrating. No capacity to take a photo and save receipts to transactions

### 5/5 — Great!

*2026-08-25, version 5.14*

Easy to use, intuitive, lots of instructions online to help. Love it!

### 5/5 — Great bank, great app

*2026-08-25, version 5.14*

Such a versatile and user friendly app. Great customer service when I call the hotline too!

### 5/5 — App feedback

*2026-08-22, version 5.14*

Thanks for being a great bank and the app does what an app is meant to do and makes life easier.

### 5/5 — Not easy to use

*2026-08-21, version 5.14*

In comparison to the CBA app, Bank Australia’s app and website are super clunky. Messages take days to reply to. Nothing can be achieved via secure messaging. Everything has to be done via telephone. Unable to check or change mortgage repayments, alter transaction limits via app/website. I changed bank for their ethics and investments. I look forward to the app improving.

### 5/5 — Good

*2026-08-20, version 5.14*

Usable, good. Could be better

## Frequently asked questions about Bank Australia App

### What can I do with the Bank Australia App?

The app allows you to bank securely on the go. You can manage your accounts, view transaction history, make payments and transfers, manage your cards, and communicate with the bank through secure mail. New customers can also register and open selected accounts.

### Is the Bank Australia App free to use?

Yes, the Bank Australia App is free to download and use. There are no charges for using the app itself, though standard mobile data usage charges may apply depending on your mobile plan.

### How do I log in to the Bank Australia App?

Existing Bank Australia customers can log in by following the prompts within the app. If you are new to Bank Australia, you can download the app to register as a customer and open selected accounts directly through the application.

### What security features does the app have?

The app offers secure login, auto-logout after five minutes of inactivity, and allows you to customize your logout time. It also provides secure mail for communications and advises users not to keep their customer number and PIN with their mobile device.

### Can I manage my cards through the app?

Yes, you can securely access your Visa debit/credit card information, cancel and reorder cards, get an instant digital version, and add card details to a 'Pay' app. The app also includes Card Controls to manage card features, report lost or stolen cards, activate cards, and change your PIN.

## Version history (last 5 releases)

### 5.14 — 2026-07-29

Introducing features in this update to help you bank 24/7 with ease:
* Update your nickname in the app to personalise your experience
* Ability to update your residential address
* Security and performance updates

### 5.13 — 2026-03-24

Introducing Confirmation of Payee, an industry-wide service designed to help protect you from scams or mistakenly sending money to the wrong account

### 5.11.1 — 2025-09-09

Introducing features to help you bank 24/7 with ease: 

- Changes implemented to comply with Apple’s functional mandates with adding card to wallet 
- Removal of entering foreign tax information option  
- Updates to view intro cards that are displayed on the home screen that contain important information 
- Security and performance updates 
- Changes to card artwork

### 5.11 — 2025-08-13

Introducing features to help you bank 24/7 with ease:

- Changes implemented to comply with Apple’s functional mandates with adding card to wallet
- Removal of entering foreign tax information option 
- Updates to view intro cards that are displayed on the home screen that contain important information
- Security and performance updates

### 5.10 — 2025-06-04

Introducing features to help you bank 24/7 with ease: 
- New iOS only function to add card to wallet by authenticating with the app log on 
- New Fraud/Scam Warning displayed for transfers 
- Updates to Product tile and naming conventions 
- Premium Home Loan package changed to Offset Home Loan 
- New item added to Calculators called BOOM! Power Electrify Your Home

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*