# Bank First goBank — user reviews > 59 indexed App Store user reviews of Bank First goBank by Bank First Corporation, rated 4.60/5 from 3,284 ratings. - Source: https://appshunter.io/ios/app/bank-first-gobank/id583730949/reviews - App overview in markdown: https://appshunter.io/ios/app/bank-first-gobank/id583730949.md - Rating breakdown: 5★ 1,945 · 4★ 216 · 3★ 53 · 2★ 21 · 1★ 39 ## What do users think of Bank First goBank? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Efficient mobile deposit - 💡 Helpful main screen with account overview **Cons** - 🐛 Frequent crashes and freezes - ⏱️ Painfully slow performance - 🔒 Security issues with verification codes - 🤯 Confusing and cluttered UI after update **Commonly reported bugs** - Unable to update app or transfer funds - Inconsistent behavior across devices **Most requested features** - Restore previous app version - Improve navigation and account access - Provide clear instructions for new features ## Newest reviews (14 of 59) ### 4/5 — Too many review requests!! *2026-07-27, version 25.1.2* Basic app, it does the job. I don’t like that it asks for a review every time I open and do something in the app. ### 4/5 — good so far *2026-07-18, version 25.1.2* better if it could be portrait or landscape view on my Pad or phon. ### 3/5 — OK App *2026-05-02, version 25.1.1* It was better before the most recent update when accounts were alphabetically listed by nickname. Now they are arranged by types first. ### 1/5 — New app sucks *2025-12-27, version 25.1.0* The old app was 100 times better than the new one ### 2/5 — New update sucks *2025-12-16, version 25.1.0* This app used to be flawless and then they updated it… I now have limited access to my money and that’s when the app doesn’t crash. Good experience turned bad. ### 1/5 — Super Slow! *2025-12-13, version 25.1.0* The updated app is terrible, in my opinion! It is so slow and it’s not as easy to navigate as the old one. ### 1/5 — Extremely unhappy with new update *2025-12-10, version 25.1.0* Genuinely makes me want to switch banks. Cluttered, slow, constant error messages. Absolutely unnecessary update I don’t know what they were thinking. Constant error messages for transfers actually made an account overdraft as I was unable to transfer any money. Please fix this or just revert back to the previous version as myself and friends and family who bank here are all equally frustrated by this disaster of an app. ### 1/5 — Security Codes *2025-12-07, version 25.1.0* Security codes don’t come through via text since the site upgrade in Oct ‘25. Difficult to transfer funds between accounts when previously not an issue. Site “upgrades” creating problems in my banking/ability to use my own money. ### 2/5 — Verification *2025-12-06, version 25.1.0* My cell phone number isnt listed ### 2/5 — Ruined with new update *2025-12-05, version 25.1.0* The app was perfectly fine and I would say a 5/5 but they made a recent update that changed the whole ui design and has made the app 50% slower. Very disappointing ### 1/5 — App *2025-12-01, version 25.1.0* It was better before the update. ### 2/5 — Internal transfers *2025-11-21, version 25.1.0* Don’t like the verification code for internal transfers ### 1/5 — Not happy with now app *2025-11-17, version 25.1.0* Not helpful for bland people you’re old app was better you didn’t have to use code for every transfer ### 1/5 — New update is terrible *2025-11-11, version 25.1.0* The new update is a mess. They made it harder to navigate the app and to transfer money, not to mention it is very slow compared to the previous version. ## Most critical reviews (10 lowest-rated) ### 1/5 — App is horrible *2026-08-27, version 25.1.2* Slow, laggy, doesn’t log in half the time ### 1/5 — Buggy and slow *2026-08-25, version 25.1.2* Yo bank first, ur app sucks. Im switching banks just cuz this app sucks. Its buggy and its slow and i gotta go. Im a rappper ### 1/5 — Bank *2026-07-11, version 25.1.2* I wish our banks would never have converted. All my accounts do not show up still, it never remembers by username, just don’t like it whatsoever ### 1/5 — Lisa Peterson *2026-07-01, version 25.1.2* There should never be a pending transaction. I just did a transfer and those should be available immediately. A deposit should not be pending. I have never had pending for my bank. Ever. Please do better. ### 1/5 — Very disappointed in the way the transfer works *2026-05-31, version 25.1.2* The web site and easy to access my account is difficult. And support is ify at best ### 1/5 — Online banking *2026-05-23, version 25.1.2* Worst app for online banking. Nothing works, can’t change anything and all my information was not updated with latest merger. If your bank offers this online banking app… SWITCH BANKS. ### 1/5 — Transfers *2026-05-19, version 25.1.2* I already transferred money yesterday. After trying 28 times to log in this morning and resetting my phone 10 times I was finally able to log in and look at my account again to see that the money did not get transferred. So I had to transfer it again. If it doesn’t work this time I will be looking for a new bank. I do not have time to be waisting hours every day to make sure your app is working properly. ### 1/5 — Slow sluggish and poorly displayed *2026-02-10, version 25.1.1* The app is slow, sluggish and poorly organized since they switch from a robust feature app in native iOS. Web based app version is poorly designed with slow performance and notifications don’t tell you the details except exceeding a threshold. Tell me what the actual amount is and the vendor to be useful instead of going to email. ### 1/5 — Stop making things tougher! *2026-01-05, version 25.1.1* Do NOT like the changes made on your mobile bank app. Could not find all the monthly information on my HELOC account as I have received in the past. Not everyone is tech savvy or born into computer age. I suggest you go back & make customer accounts much more user friendly & easier to access all information on every account & transaction when complete history accessibility. 😡 ### 1/5 — Old app *2025-12-28, version 25.1.0* The old app was better less complicated. ## Most praised reviews (10 highest-rated) ### 5/5 — Very easy to work with *2026-08-17, version 25.1.2* I love this online banking app. It’s super easy to work with and very easy to understand. ### 5/5 — Great security, easy to use *2026-07-27, version 25.1.2* Definitely happy with this app. Works easily with excellent security. ### 5/5 — Best Bank and App *2026-06-30, version 25.1.2* They do the best work I like that they do the location they shut the card off. They do what they’re supposed to do. I love being first. ### 5/5 — Great to work with! *2026-06-13, version 25.1.2* I appreciate the friendliness and convenience of Bank First. Their banking app makes reviewing transactions so easy and fast! ### 5/5 — doobpurge *2025-12-27, version 25.1.0* Best bank to have ! ### 5/5 — Complicated and too light *2025-11-22, version 25.1.0* It seems unnecessarily complicated. The colors are too light and I have trouble seeing the page and understanding what I need to do ### 5/5 — Great Bank App *2025-04-28, version 24.1.70* Easy to use and I like the main screen that shows all my accounts. ### 5/5 — Mobile Deposit *2025-01-18, version 24.1.70* The picture-taking software works well, for mobile deposits. ### 5/5 — Best Bank *2024-12-01, version 24.1.70* Best bank in WIn ### 5/5 — Love this app! *2022-09-06, version 21.3.52* What a beautiful and easy app to use! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*