# Bank Five Nine Mobile — user reviews

> 17 indexed App Store user reviews of Bank Five Nine Mobile by Bank Five Nine, rated 4.73/5 from 958 ratings.

- Source: https://appshunter.io/ios/app/bank-five-nine-mobile/id565285295/reviews
- App overview in markdown: https://appshunter.io/ios/app/bank-five-nine-mobile/id565285295.md
- Rating breakdown: 5★ 814 · 4★ 93 · 3★ 12 · 2★ 11 · 1★ 27

## What do users think of Bank Five Nine Mobile?

Overall sentiment: neutral

**Pros**

- 👍 Convenient mobile banking
- 🚀 Fast and easy to use
- 💡 Useful features like turning debit card on/off

**Cons**

- 🐛 Frequent crashes and bugs
- 🔒 Face ID issues
- ⚠️ Outdated app, needs updates

**Commonly reported bugs**

- App not loading on iOS 16 beta
- Update issues preventing access to mobile banking

**Most requested features**

- Ability to view pending transactions
- Improved mobile app experience
- Support for newer iOS versions

## Most critical reviews (10 lowest-rated)

### 1/5 — Update

*2023-10-06*

Its saying I need to update but wont let me. My mobile bank not working. Isnt the best thing just let me update

### 1/5 — Bank 59 mobile banking

*2023-01-14, version 22.2.30*

I’d be happy if I could actually log in. Don’t bother contacting for advice. They close weekends

### 1/5 — Terrible app

*2019-11-23, version 19.2.50*

I switched banks because of my mortgage. This app is the worst!! It doesn’t work most of the time on my phone when I need to use it so I end up going online. I can’t set up bill pay on the app. The online site is also outdated for phone use. When I set up bill pay I could only use whole dollar amounts, not cents.  I wish I would’ve stayed with my previous bank as the app and the online banking never failed me, particularly when used on my phone. Hoping I can switch back.

### 2/5 — This app does not work with iOS 7.

*2013-07-09, version 2.5.22*

This needs to be fixed ASAP!

### 3/5 — Not That Top Notch

*2023-09-26*

This app has plenty of little flaws that just make it a pain to use. For example, Face ID is constantly turning off. This is extremely inconvenient, looking up the password and having to type it in is flawed. I use a variety of other bank apps that have FiveNine beat by far.

### 3/5 — Change

*2022-06-26, version 21.3.40*

Can’t wait for the new app! Hope it’s soon!

### 3/5 — Works as expected

*2012-11-28, version 2.4.9*

I'll be happy when I can deposit by sending a picture of a check.

### 4/5 — Update the Application

*2023-03-11*

App needs an update..full of bugs, will Not load.

### 4/5 — IOS 16 Beta Crashes App

*2022-08-23, version 22.1.50*

As a Beta tester, this App and a few others do Not load using IOS 16 Beta. Please be aware of updating devices until problem has been rectified. Reviews cannot be left either using Beta Operating systems. This review is being reported from an older device.

### 4/5 — Like it

*2016-04-15, version 5.0.134*

Love the app. The only thing I would do to improve it is if somehow you can show pending transactions.

## Most praised reviews (7 highest-rated)

### 5/5 — Top star app for top star bank

*2022-03-16, version 21.2.70*

Can’t believe this bank. Amazing customer service.  The lengths they go to make sure everything is easy and smooth is amazing.  Their app is no different.  Top notch!

### 5/5 — Great Bank and Great service.

*2021-08-10, version 20.2.80*

App works well and is convenient.

### 5/5 — Mobil banking

*2020-04-22, version 19.3.20*

Fast and SO easy. Love it
Pat Schneider

### 5/5 — Great App

*2019-09-23, version 19.1.200*

The app is cool especially with the feature of quick check and debit card on and off. The app works with Face ID.

### 5/5 — Great App

*2018-05-07, version 17.4.79*

There have been a lot of new updates to the app that make it very convenient. Love knowing that if I lost my debit card I can turn it on and off myself in the app.

### 5/5 — Great app!

*2017-03-24, version 6.0.1716*

Does exactly what I need in a banking app. Easy to use.

### 5/5 — Customer

*2013-01-23, version 2.4.9*

Works well except for deposits. Very quick on displays

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*