# Bank Five Nine

> Mobile banking app for account management, payments, and financial services. (iPhone/iPad app by Bank Five Nine.)

- Source: https://appshunter.io/ios/app/bank-five-nine/id1573464544 (this page in markdown: same URL + `.md`)
- Developer: [Bank Five Nine](https://appshunter.io/developer/565285298)
- Category: Finance
- Price: Free
- Rating: 4.65/5 from 577 App Store ratings · 19 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 177 MB
- Languages: English
- Released: 2024-03-04
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bank-five-nine/id1573464544/reviews.md

## What is Bank Five Nine?

With our Bank Five Nine mobile app, you can securely manage your accounts from anywhere at any time using your mobile device.   Features include but are not limited to:
•	Deposit Checks 24/7
•	Send money to people you know and trust through Zelle®
•	Transfer money between your Bank Five Nine accounts
•	Debit card controls
•	Setup and receive account notifications
•	Setup, make and edit bill payments
•	View recent transactions and check images 
•	Find nearby Bank Five Nine branches and ATMs 
•	Chat with a representative
•	View balances without logging in 

For support call (888) 569-9909, email operationssupport@bankfivenine.com or chat with us at bankfivenine.com. 

Bank Five Nine (BFN), is the new name of First Bank Financial Centre (FBFC).

## Key features

- Deposit checks 24/7
- Send money with Zelle®
- Transfer funds between accounts
- Debit card controls
- Account notifications
- Bill payment management
- Find branches and ATMs

## What do users think of Bank Five Nine?

Overall sentiment: negative

**Pros**

- 👍 Sleek and simple app flow
- 👍 Great bank overall
- 👍 Love the new app
- 👍 Friendly and courteous staff

**Cons**

- 🐛 App not working well
- 🐛 Pending charges not showing
- 🐛 Bank deposits delayed
- 🐛 Credits showing 0.00 initially
- 🐛 Website poorly run
- 🐛 Camera doesn't work
- 🐛 Notifications always on
- 🐛 Zelle not working
- 🐛 Requires frequent updates
- 🐛 Locked out of account
- 🐛 Login information incorrect
- 🐛 Online login and app useless
- 🐛 Password doesn't match records
- 🐛 App severely slow
- 🐛 Disastrous mobile app update
- 🐛 Required to turn on pop-ups
- 🐛 No Smart Device option for notifications
- 🐛 Old app forced to new one

**Commonly reported bugs**

- App not working
- Pending charges not displaying
- Deposits not showing on time
- Credits showing incorrect amounts
- Camera not functioning
- Zelle feature not working
- Frequent update prompts
- Login issues
- Account lockout
- Incorrect login information error
- Password mismatch error
- Slow app performance
- Inability to receive notifications on iOS
- Required pop-up windows for login

**Most requested features**

- Fix the app
- Allow use of older app version
- Add monthly statement download option
- Fix notification settings
- Allow disabling notifications
- Improve online banking experience
- Allow mobile banking with other banks

## Recent user reviews (10 of 19)

All indexed reviews: https://appshunter.io/ios/app/bank-five-nine/id1573464544/reviews.md

### 1/5 — The new app stinks.

*2026-01-22, version 2025.10.1.1*

I have called many times to tell them that this new app is not working very well. I have to keep deleting the app and reinstalling, for it even show me my pending charges. I even see bank deposits from my work not showing up on time. Credits from stores show up at 0.00 and then three days later show up with the actual credit amount Please fix this app. It is really making me rethink banking here anymore.

### 1/5 — The new app stinks.

*2025-11-20*

I have called many times to tell them that this new app is not working very well. I have to keep deleting the app and reinstalling, for it even show me my pending charges. I even see bank deposits from my work not showing up on time. Credits from stores show up at 0.00 and then three days later show up with the actual credit amount    Please fix this app. It is really making me rethink thinking here anymore.

**Developer response:** We are disappointed to hear about the app issues. Please contact us at (888) 569-9909 if we can be of any assistance.

### 2/5 — Apps camera doesn’t work

*2025-07-08, version 2025.5.0.7*

I am going to pursue a different bank tomorrow. The amount of technical problems I’ve had to deal with because of this bank is insane. Their websites are so poorly run that it just isn’t worth it anymore.

### 5/5 — Banking made easy

*2024-10-07, version 2024.4.0.3*

Great app. Love that easy flow of the app. Sleek and simple.

### 4/5 — Fine but annoying

*2024-05-30, version 2024.1.0.1*

I don’t want my notifications turned on but every time I log in I get an alert telling me my notifications are turned off. Please fix this.

### 2/5 — Not happy

*2024-05-02, version 2024.1.0.1*

Zelle doesn’t work on this new app

### 1/5 — Horrible

*2024-04-10, version 2024.1.0.1*

Requires a new “update” everytime you open it

### 5/5 — Great bank

*2024-04-09, version 2024.1.0.1*

Love the new app from Bank Five Nine.

### 1/5 — Nothing but problems

*2024-03-31, version 2024.1.0.1*

Hate the bank. Hate the app!!

### 1/5 — May have to change banks after 30 years

*2024-03-27, version 2024.1.0.1*

Ever since the advent of online banking this institute has struggled to offer reliable services that were simply commonplace elsewhere. Now this disastrous mobile app update. Like the others I was immediately locked out. When I delved into the requested settings I found:
A: A request in broken English to use a preferred browser. The suggestion? Internet Explorer. I actually burst out laughing! I haven’t used IE in at least 20 years. I’m not sure it’s even available on an iPhone. And
B: I am REQUIRED to turn on pop-up windows. Not a security concern, per se, but a definite invitation to malware, etc. 

I’ll have to see how the whole “new online banking experience” is going on my computer, but I’ll just dump this flaming attempt off my phone and use my other bank for mobile banking.

## Frequently asked questions about Bank Five Nine

### What can I do with the Bank Five Nine mobile app?

The app allows you to securely manage your Bank Five Nine accounts from your mobile device. You can deposit checks, send money via Zelle®, transfer funds between your accounts, control your debit card, set up and receive account notifications, manage bill payments, view recent transactions, and find nearby branches and ATMs.

### Is the Bank Five Nine mobile app free to use?

Yes, the Bank Five Nine mobile app is free to download and use. While the app itself is free, standard message and data rates from your mobile carrier may apply. There are no in-app purchases mentioned.

### How can I get help if I have issues with the app?

You can get support by calling (888) 569-9909, emailing operationssupport@bankfivenine.com, or by using the chat feature available at bankfivenine.com. The app also allows you to chat with a representative directly.

### Can I view my account balances without logging in?

Yes, the app offers the convenience of viewing your balances without needing to log in. This feature allows for quick access to your financial information.

### What are the main benefits of using this banking app?

The primary benefits include 24/7 account management from anywhere, convenient check deposits, secure money transfers with Zelle®, easy bill payment, and the ability to control your debit card. It also provides quick access to transaction history and branch locations.

## Version history (last 5 releases)

### 2026.4.2.1 — 2026-07-07

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2026.01.01 — 2026-04-07

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2025.10.1.1 — 2025-12-09

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2025.6.0.5 — 2025-08-18

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2025.6.0.1 — 2025-08-14

Support for iOS 15
Other general enhancements and bug fixes

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## More apps by Bank Five Nine

- [Bank Five Nine Mobile](https://appshunter.io/ios/app/bank-five-nine-mobile/id565285295)
- [Bank Five Nine Business Mobile](https://appshunter.io/ios/app/bank-five-nine-business-mobile/id1533437070)
- [Bank Five Nine Mortgage](https://appshunter.io/ios/app/bank-five-nine-mortgage/id6480064635)

All apps by Bank Five Nine: https://appshunter.io/developer/565285298

## Related topics

[zeemoney](https://appshunter.io/ios/topics/zeemoney)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*