# Bank Independent — Bank Independent Personal App

> Mobile banking app for managing personal accounts, transactions, and payments. (iPhone/iPad app by Bank Independent.)

- Source: https://appshunter.io/ios/app/bank-independent/id1091314201 (this page in markdown: same URL + `.md`)
- Developer: [Bank Independent](https://appshunter.io/developer/499605060)
- Category: Finance
- Price: Free
- Rating: 4.86/5 from 7,498 App Store ratings · 86 written reviews indexed
- Age rating: 4+
- Requires: iOS 18.4 · 170 MB
- Languages: English, Spanish
- Released: 2018-11-14
- Data updated: 2026-09-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bank-independent/id1091314201/reviews.md

## What is Bank Independent?

The Bank Independent Sync Mobile App brings the branch to you, allowing you to view your balances and recent transactions, transfer money between accounts, pay bills, deposit checks, and even locate the nearest sales office or ATM.  It is fast, secure and makes life easier by empowering you with the tools you need to manage your personal finances.

FEATURES
Customization:  Set up your dashboard exactly the way you need it.
Mobile Deposit:  Deposit checks anytime, anywhere, right from your phone or tablet.
Debit Card Control:  Temporarily turn your card off or back on, or quickly report it lost or stolen.
Alerts & Notifications: Set alerts for transactions and balances.
Add Tags, Notes, & Images: Enhance transactions with custom tags, notes or photos of a receipt or check to stay organized and find exactly what you’re looking for when searching through your finances.
Contact: Locate ATMs or branches and contact Bank Independent Customer Service directly from the app.

SAFE AND SECURE
The app utilizes the same bank-level security that protects you when you’re on Internet Banking. The app also features Touch ID and Face ID login options, in addition to a unique 4-digit passcode setting that prevents unauthorized access.


GETTING STARTED
To use the Sync Mobile App, simply download the app, launch it, and log in with your existing Online Banking credentials.  If you don't have credentials yet, tap "First time user? Enroll now".  After you successfully log in to the app, your accounts and transactions will begin updating.

## Key features

- View balances and transactions
- Transfer money between accounts
- Pay bills
- Deposit checks remotely
- Debit card control
- Customizable dashboard
- Transaction alerts and notifications

## What do users think of Bank Independent?

Overall sentiment: neutral

**Pros**

- 👍 Convenient for managing multiple accounts
- 👍 Easy mobile check deposit
- 👍 Great customer service
- 👍 Friendly and helpful staff
- 👍 Reliable mobile banking app
- 👍 Straightforward and intuitive app
- 👍 Excellent banking experience overall

**Cons**

- 🐛 Mobile deposit issues (multiple attempts required)
- 🐛 Inaccurate account balances and transaction updates
- 🐛 App crashes and login issues after recent updates
- 🐛 Compatibility problems with older devices and iOS versions
- 🔍 Lack of check writing functionality in the app

**Commonly reported bugs**

- Endless loop during account authentication
- Transactions not showing up or duplicating
- App closing automatically after opening
- Inability to access account information after updates

**Most requested features**

- Ability to view online banking statements within the app
- Option to change monthly payments through the app
- Improved transaction history and balance display
- Dark mode support for the app

## Recent user reviews (10 of 86)

All indexed reviews: https://appshunter.io/ios/app/bank-independent/id1091314201/reviews.md

### 5/5 — App

*2026-06-06, version 3.32.1*

Very convenient and makes life easier

### 5/5 — Bank Independent App

*2026-04-30, version 3.32.1*

It is very user friendly and secure.

### 5/5 — Awesome Bank

*2026-04-22, version 3.32.1*

I absolutely love Bank Independent. Always a great experience in person or online.

### 5/5 — Bill pay

*2026-04-11, version 3.17.0*

I wish there was bill reminders for bill pay on this apps that would remind me of when a bill was coming due and when it was paid and to whom. I’ve asked about this several times in the bank but no response. Truist has a great setup for this but I enjoy doing business locally. Maybe you guys can somehow give this a look please.

Thanks
Willie B Clanton Jr
Killen, AL

### 5/5 — Simple

*2026-04-10, version 3.32.1*

I LOVE IT ! So convenient

### 5/5 — Sync Mobile

*2026-03-28, version 3.31.2*

Love this app bc it helps with my life on the fast lane

### 2/5 — Newbie BI

*2026-03-12, version 3.31.2*

Newbie Review not user friendly & cost of everything has increased

### 5/5 — Bank app

*2026-01-22, version 3.30.0*

Best

### 5/5 — Updated version of app

*2026-01-18, version 3.30.0*

I have been banking with Bank Independent since 2010 when my husband and I moved to this area. I have been extremely happy with the professional and extremely kind services that we have received throughout the years. The tellers are courteous and welcoming each time we’ve visited any of your branches. And the online banking is by far the best. Keep up the great work guys! Respectfully submitted Dianne P.

### 1/5 — Update

*2026-01-18, version 3.17.0*

This update is absolutely no good to me. I’m not getting a new phone just so I can use your app. Do better.

## Frequently asked questions about Bank Independent

### What can I do with the Sync Mobile App?

The Sync Mobile App allows you to view your account balances and recent transactions, transfer money between your accounts, pay bills, and deposit checks directly from your phone or tablet. You can also control your debit card, set up alerts, and locate ATMs or sales offices.

### Is the Sync Mobile App secure?

Yes, the app utilizes the same bank-level security that protects you on Internet Banking. It also features Touch ID and Face ID login options, along with a unique 4-digit passcode setting to prevent unauthorized access.

### How do I get started with the Sync Mobile App?

To start using the app, download it and log in with your existing Online Banking credentials. If you are a first-time user, you can enroll through the app. Once logged in, your accounts and transactions will begin to update.

### Can I deposit checks using the app?

Yes, the app features a Mobile Deposit function that allows you to deposit checks anytime, anywhere, directly from your phone or tablet. This eliminates the need to visit a branch or ATM for check deposits.

### What are the customization options available?

You can customize your dashboard to set it up exactly the way you need it. Additionally, you can add tags, notes, and images to your transactions to enhance organization and make searching through your finances easier.

## Version history (last 5 releases)

### 3.35.0 — 2026-06-15

Version 3.35.0
• Bug fixes and performance improvements

### 3.32.1 — 2026-04-02

Version 3.32.1
• Bug fixes and performance improvements

### 3.31.2 — 2026-03-02

Version 3.31.2
• Bug fixes and performance improvements

### 3.30.2 — 2026-01-23

Version 3.30.2
• Bug fixes and performance improvements

### 3.30.0 — 2025-12-10

Version 3.30.0
• Bug fixes and performance improvements

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## More apps by Bank Independent

- [Sync Treasury](https://appshunter.io/ios/app/sync-treasury/id1459540113)
- [Bank Independent Mortgage](https://appshunter.io/ios/app/bank-independent-mortgage/id6480015930)
- [Bank Independent Treasury Mgmt](https://appshunter.io/ios/app/bank-independent-treasury-mgmt/id6745802571)

All apps by Bank Independent: https://appshunter.io/developer/499605060

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*