# Bank Muscat Mobile Banking — user reviews

> 232 indexed App Store user reviews of Bank Muscat Mobile Banking by BankMuscat, rated 3.20/5 from 64 ratings.

- Source: https://appshunter.io/ios/app/bank-muscat-mobile-banking/id763499293/reviews
- App overview in markdown: https://appshunter.io/ios/app/bank-muscat-mobile-banking/id763499293.md
- Rating breakdown: 5★ 30 · 4★ 2 · 3★ 4 · 2★ 9 · 1★ 19

## What do users think of Bank Muscat Mobile Banking?

Overall sentiment: negative

**Pros**

- 🚀 Smooth performance
- 💡 Useful features
- 👍 User-friendly interface

**Cons**

- 🐛 Frequent crashes
- ⏱️ Slow response times
- 🔒 Security issues
- 🌐 Connectivity problems overseas

**Commonly reported bugs**

- App not compatible with latest iOS versions
- Login issues after device change
- Inconsistent app behavior

**Most requested features**

- Fingerprint/Face ID login
- Improved transaction history
- Seamless multi-device support
- Customizable notifications

## Newest reviews (19 of 232)

### 3/5 — Exchange rate not showing

*2026-07-22, version 5.77*

Exchange rate not showing in speed transfer ( OMR to INR)

### 1/5 — 🥲

*2025-07-20, version 5.56*

Not working

### 3/5 — Difficult to open

*2025-07-02*

Sometimes I can’t open the app.  I am not sure why?

### 1/5 — Service

*2025-06-25, version 5.55*

Services, not good

### 2/5 — Issues

*2025-06-22, version 5.55*

Facing serious problems activating NFC. As such I’ve been using it earlier all of the sudden it stopped working and I’m not able to use it anymore.

### 2/5 — السويق

*2025-05-25, version 5.55*

التطبيق لا يعمل بصورة سلسة ويحتاج للتطوير ليتوافق مع متطلبات عصرنا الحديث والسريع

### 1/5 — Speed transfer failure

*2025-05-09, version 5.53*

Unable to do a speed transfer. Tried multiple times and getting failure message

### 2/5 — Beneficiary add Bug

*2025-04-16, version 5.52*

I cannot add beneficiary to both speed transfer and international transfer. Page is not going down and cannot click the continue button.

### 1/5 — Worst update

*2025-03-09, version 5.50*

What made you update ui to such useless

### 4/5 — Option missing

*2025-03-05, version 5.50*

After the lastest update found the option to download statement is missing

### 1/5 — Worst App

*2025-03-03, version 5.50*

Most unstable banking app of Oman

### 1/5 — not working

*2025-03-02*

not working in iphone 11 pro max

**Developer response:** "Hello
We apologize for the inconvenience
Please contact us through our channel in WhatsApp at 24795555 so that we can check more and assist you
Good day"

### 1/5 — Bad App and had BUGS

*2025-03-02, version 5.50*

It was one of the best easy to use app. However, with the new upgrade they just spoiled the easy of use. Plus it’s having bugs!! Session timeout is the recent - what kind of testing is being done before releasing a critical app like this to the entire community??

### 4/5 — Add new good features and remove others

*2025-03-01*

The new App update adds new good features, however I see some old features disappear. Example: I do not see the card transactions in monthly basis anymore. Only the recent few transactions.
Can you please bring back the view for the monthly ( one month - three months) transactions

**Developer response:** "Hello
We apologize for the inconvenience
Please contact us through our channel in WhatsApp at 24795555 so that we can check more and assist you
Good day"

### 1/5 — Worst banking app

*2025-02-24, version 5.49*

It’s worst banking app I have ever used in my entire life…after every 10seconds it’s showing session time out…to send money or do any type of transaction it take half to one hour to complete 1 single transaction..

### 1/5 — new phone log in

*2025-02-20, version 5.49*

this is worst for iphone holder in case u link ur account to other side is ask you to log in as new phone!!!!! and the issue is if you are out of oman it wont work at all need to fix it bank muscat other local banks app dont have same issue as ur and when you call them they simply say format your iphone🤣😂omg

### 1/5 — خلل

*2025-02-17, version 5.49*

يعطيني فشل في ارسال الرسالة النصية عند تفعيل التطبيق من الهاتف وجربت كذا هاتف  أرجوا منكم اصلاح الخلل وتسهيل المعاملات

### 1/5 — Average

*2025-02-16, version 5.48*

Hard to navigate, freezes and doesn’t allow many options

### 1/5 — Promises not fulfilled

*2025-01-30, version 5.48*

It’s good only when it works for the rest of the time it’s like a rolling dice. Good luck getting something done when you need it.

## Most critical reviews (10 lowest-rated)

### 1/5 — Unavailable

*2026-09-07*

Not accessible if you have a joint account… no explanation given for why online banking is possible with a joint account, but not mobile banking !?!? 🤷🏻‍♂️

**Developer response:** Hello,
We sincerely apologize for any inconvenience you may have experienced.
Please contact us via WhatsApp at 24795555 so we can assist you more effectively.
Have a great day!

### 1/5 — Not working

*2026-03-25, version 5.67*

App is absolutely time wasting!

### 1/5 — تطبيق فاشل

*2026-03-01, version 5.67*

تطبيق سئ جدا جدا دائما يظهر اخطاء … اكثر من يومين احاول تحويل مبلغ لصديق ولم استطع ذلك بس خطأ متكرر بالبرنامج… من أسوأ ما رأيت في حياتي

### 1/5 — Not good

*2026-01-31, version 5.64*

I’d scanner problem

### 1/5 — Account opening problem

*2026-01-19, version 5.63*

I cannot open a account through the app

### 1/5 — Functionality

*2025-12-10, version 5.61*

The App is extremely difficult to use overseas.

### 1/5 — Very poor experience

*2025-12-02, version 5.61*

Very poor experience most of the thime app didn't work properly

### 1/5 — سيء دخلت الرمز وقفل حسابي مو راضي يدخلني رغم اني متاكدة ١٠٠٪؜ انه صحيح

*2025-10-21, version 5.59*

👎🏻👎🏻👎🏻

### 1/5 — تطبيق سيء لا يوفر الخدمات

*2025-09-01, version 5.58*

تطبيق سيء جدًا ، في أجهزه ابل غير متوفر تحويل بالرقم او تحويل برقم الحساب سريع، لابد من تنشيط المستفيد لمدة 60 د، بينما ف الأجهزة الأخرى بسرعه، اريد إضافه بطاقه اخرى Appel pay  لم يستجيب حتى التسجيل بيانات اخرى رفض

### 1/5 — التحديث الجديد سيء

*2025-07-26, version 5.57*

تعطلت جميع وظائف التطبيق بهذا التحديث

## Most praised reviews (10 highest-rated)

### 5/5 — best bank app in Oman

*2025-05-15, version 5.54*

user friendly interface, instant services

### 5/5 — add a child section to log into

*2024-10-02, version 5.46*

fr

### 5/5 — Speed Transfer

*2024-06-10, version 5.43*

It’s reliable and dependable, I get good rates and it’s very low fee as compared to exchange companies. It’s easy as it’s available 24/7 on the app.

I get credit confirmation for every transaction made and it’s also displayed at the app.

### 5/5 — Amazing App

*2024-05-22, version 5.42*

It’s a Fantastic App. Speed transfer to home country is very quick, money gets credited immediately. All the options in app are easily accessible and very convenient app..

### 5/5 — speed transfer

*2024-05-20, version 5.42*

The Bank Muscat speed transfer service via mobile app  is excellent

### 5/5 — Best Banking App in Oman

*2024-05-15, version 5.42*

Speed Transfer is amazing Feature. The rates are the best in the market. The app is easy to navigate and very user friendly. KYC update is easily possible on the app.

### 5/5 — Great mobile banking app with lots of digital services

*2024-05-15, version 5.42*

Great mobile banking app with lots of digital services

### 5/5 — Good service

*2024-05-14, version 5.42*

Excellent speed transfer services

### 5/5 — Well developed App.

*2024-05-14, version 5.42*

Well developed App with all functionalities. Especially international money transfers.

### 5/5 — App have session out problem

*2021-06-25, version 5.0.5*

Why app suddenly close and showing message “system technical problem- session time out “ 
Pls fix this

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*
