# Bank of Albuquerque Mobile — user reviews > 68 indexed App Store user reviews of Bank of Albuquerque Mobile by Bank of Albuquerque, rated 4.90/5 from 5,577 ratings. - Source: https://appshunter.io/ios/app/bank-of-albuquerque-mobile/id401780889/reviews - App overview in markdown: https://appshunter.io/ios/app/bank-of-albuquerque-mobile/id401780889.md - Rating breakdown: 5★ 5,090 · 4★ 335 · 3★ 64 · 2★ 20 · 1★ 68 ## What do users think of Bank of Albuquerque Mobile? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Convenient banking - 🔒 Secure app - 💯 Great customer service - 🥇 Best banking experience **Cons** - 🐛 App crashes and issues - 💰 Fees for transfers - ⏰ Balance updates not current **Commonly reported bugs** - App stopped working on iOS - Mobile deposit feature crashes - Login issues after recent update **Most requested features** - Overdraft protection - Ability to pay mortgage from app - More notification options ## Newest reviews (15 of 68) ### 3/5 — login *2026-01-18, version 2025.12.38514* slow to login sometimes ### 5/5 — Best Bank in Albuquerque! *2023-05-22, version 2023.4.19441* This is the best bank I ever banked with! Everyone I speak with is so friendly and willing to help. ### 5/5 — Easy Street *2023-02-01, version 2022.11.17190* It is so easy to use Bank of Albuquerque’s mobile banking system. Eaven an old man can do it! ### 5/5 — Love My Bank *2022-10-05, version 2022.9.16411* Bank of Albuquerque is the best bank I’ve ever done business with. The employees are always so helpful! I’m blessed to have this business in my corner. ### 5/5 — EASY *2022-09-27, version 2022.9.16189* This App is easy to use and secure. Love it for all my banking needs. ### 5/5 — BOA *2022-04-22, version 2022.3.14732* I have been with BOA since the bank came to Alb. Great customer service, fast and friendly staff. Keep up the good work. Gary ### 5/5 — Oops *2022-03-09, version 2022.2.14551* I meant to give 5 stars. I really like the app. ### 5/5 — Mistakes *2022-02-15, version 2022.1.14362* You just updated the app… And now it doesn’t work.. Your mistakes cost other people their time. Please hire competent people ### 5/5 — Transfer of funds *2021-12-21, version 2021.11.13731 Sprint V* Smooth and easy! ### 5/5 — Great App! *2021-11-18, version 2021.10.13565* Fast loading app with all your banking needs quick and easy. Highly recommend ### 5/5 — I am enjoying having a bank account with Bank of Albuquerque. Transfers are easy to do! *2021-11-03, version 2021.10.13531* I am pleased!! ### 5/5 — Awesome banking app *2021-07-23, version 2021.6.11828* The Bank of Albuquerque app actually has to be one of the best apps I’ve used for banking. It’s very easy to make transfers between accounts or to pay a loan. ### 4/5 — Needs overdraft protection *2021-07-03, version 2021.5.11290* Works fine, could use more useful alerts. Such as overdraft ### 5/5 — Easy , hassle free banking. *2021-07-01, version 2021.5.11290* Easiest bank app anyone could ever use. ### 5/5 — Always convenient . . . *2021-06-16, version 2021.5.11290* Has made it easier to keep track of my accounts!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — App stopped working. *2025-03-17, version 2025.2.30550* The app has just suddenly stopped working with apple iOS. The issue still hasn’t been resolved. I just get error messages when attempting to login now. ### 1/5 — Fees *2025-03-15, version 2025.2.30550* I can’t believe I’m having to pay to transfer money. I will be transferring my direct deposit somewhere else. ### 1/5 — Very bad App *2024-01-11, version 2023.11.22902* Very bad App ### 1/5 — Can’t pay my mortgage *2022-03-01, version 2022.2.14503* App worked great until this month. Now I can’t make a payment on the app or the website. ### 1/5 — No checks *2021-12-11, version 2021.11.13731 Sprint V* With the last update the system will not accept checks for deposits ### 1/5 — Close account *2020-11-05, version 2020.10.9368* Taking 5.00 from my savings account is wrong because all it is are a bunch of numbers that a computer watches, no human management. ### 1/5 — App is easier to access than by computer 😎🎖🎖🎖 *2019-12-10, version 2019.11.14* App is easier to access than by computer 😎🎖🎖🎖 ### 1/5 — This new update *2019-05-31, version 2019.5.209* Doesn’t allow mobile deposit. The app keeps crashing!! Horrible update ### 1/5 — Not friendly with shared checking *2018-08-24* We are actually thinking of closing our account to go to another bank. Apparently if you have a shared account and two profiles for that account only one user can utilize or add bill pay mobile app and online. What was the point of two profiles then? We opened this account hoping with our recent home purchase and mortgage with bank of Albuquerque it would be easier. Nope it’s more nuisance. Their IT can’t even figure out the issues. I knew it was bad idea to open a bank account with them since when they first came to Albuquerque and bought my checking branch at that time sent me another bankers personal information. That was 20 years ago and I guess they still are not tech savvy. ### 1/5 — Ughh *2018-02-04, version 1.25.1* This app constantly crashes I don’t think there’s been a week where it hasn’t crashed or been unavailable. I’ve tried to undownload and download and it just never works. ## Most praised reviews (10 highest-rated) ### 5/5 — Great Bank *2026-08-19, version 2026.7.44584* Great bank to bank with ### 5/5 — Today *2026-07-09, version 2026.6.43577* A clerk I had not seen before helped me get enough cash to pay for Buffy’s grooming today. It was challenging for her since I had no way to identify myself. ### 5/5 — Great Service *2025-08-20, version 2025.7.34661 (310007503)* G ### 5/5 — the Best *2025-03-05, version 2025.1.30146* Best banking experience I’ve had in the last 50 years ### 5/5 — ACCOUNT UPDATES ARE NOT CURRENT *2025-02-01, version 2025.1.29567* App and bank are great but The updates for your balance in the mornings are not current at all. The balance given to you is days to hrs old and not current to what’s in your account everyday. ### 5/5 — EASY *2024-11-12, version 2024.10.28360* This App is easy to use and secure. Love it for all my banking needs. ### 5/5 — Thank you Robin ! You are the best. *2024-07-08, version 2024.6.25445* Thank a lot. You are the best. ### 5/5 — Janet Knight *2024-05-06, version 2024.4.24905* Have nothing but good Experiences! ### 5/5 — Thank You! *2024-04-10, version 2024.3.24414* Thank you for making life with banking such smooth sailing. It’s a snap to navigate your mobile banking site! ### 5/5 — BOA *2023-05-25, version 2023.4.19441* I have been with BOA since the bank came to Alb. Great customer service, fast and friendly staff. Keep up the good work. Gary --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*